24/7 Emergency Heat Pump Repair Kelowna Trusts
Kelowna homeowners & businesses who need heat pump repair or seasonal maintenance can count on Vision Plumbing Heating Cooling for rapid diagnostics, flat-rate pricing, and certified service on both ducted heat pumps and ductless mini-split systems. We arrive fast, fix heat pump issues like low refrigerant, error codes, and leaks, and offer annual tune-ups that protect warranties. Call 250-470-9552 or book online for same-day service.
Same Day Service Across Kelowna & Surrounding Areas
Local Heat Pump Repair & Maintenance Experts
When your heat pump stops heating, starts icing, or leaks onto the carpet, you need a technician, not a salesperson. Vision Plumbing Heating Cooling has repaired thousands of ducted and ductless systems across the Okanagan, keeping homeowners comfortable and utility bills low.
Why Homeowners & Businesses Choose Our Heat Pump Service
With over 500 reviews, a 4.9 rating on Google, and multiple Best of Kelowna awards, Vision Plumbing Heating Cooling has been doing HVAC & heat pump repairs Kelowna trusts since 1986
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Family owned & local since 1986,
serving Kelowna & surrounding cities -
Licensed & experienced heat pump repair techs
no apprentices leading jobs - you get quality work - We offer financing & you earn More Rewards pointsto reward your support, and keep things affordable
| Service Benefit | What It Means For You |
|---|---|
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Certified heat pump specialists |
We diagnose Bryant, Carrier, Air Ease, Lennox, Green Tosot, Mitsubishi, Fujitsu, Daikin, and other heat pump brands (for both residential and commercial systems) without voiding your warranty. |
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Rapid-response diagnostics |
Call before noon, and we can often be on site the same day, schedule permitting. |
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Transparent flat-rate pricing |
Written quotes before work begins. No hidden condo-access surcharges. |
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Maintenance plans |
Annual heat pump tune-ups that guard your warranty and stop surprise breakdowns. |
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24-hour emergency line |
Live dispatch for no-heat or no-cool crises in every Okanagan season. |
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We’re Neighbours! |
We are based in Kelowna and Vernon, so when you search “heat pump repair near me,” or “mini split repair near me” our dispatch team is already minutes away, not hours (location dependent). |
Common Heat Pump Problems We Repair in Kelowna & Nearby
| Heat Pump Symptom | Likely Cause(s) | Our Potential Solutions |
|---|---|---|
|
Heat pump runs but produces no heat |
Low refrigerant or stuck reversing valve |
Leak test, recharge refrigerant, replace valve |
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Heat pump blows cold air in heating mode
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Low refrigerant, stuck reversing valve, or thermostat misconfiguration |
Leak test, recharge refrigerant, repair valve, adjust thermostat |
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Ice buildup on indoor or outdoor coil (summer cooling) |
Restricted airflow or dirty coils |
Clean coils, replace filters, calibrate fan |
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Heat pump cycles on and off frequently |
Oversized unit or thermostat fault |
Load calculation, thermostat inspection, smart controls retrofit |
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Outdoor unit silent or won’t start |
Failed capacitor or contactor, tripped breaker, electrical fault |
Test/replace components, reset breaker |
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Mini-split leaks water |
Blocked condensate line or improper drainage |
Flush drain, treat pan, confirm drainage |
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Abnormal heat pump sounds or odours |
Loose components, debris, mold, or electrical issues |
Inspect/clean hardware and coils, repair/replace parts |
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Heat pump freezing in winter |
Low refrigerant, airflow restriction, or faulty defrost cycle |
Recharge, clean, repair defrost system |
These issues are the ones we see most often in Kelowna, West Kelowna, Vernon, Peachland, and Summerland heat pump calls. If your heat pump is experiencing any of these symptoms, don’t wait: call 250-470-9552 now!
Other Signs Your Heat Pump May Need Servicing
- Unusually high energy bills despite normal operation
- Poor airflow from vents
- Mini-split stops responding to the remote or thermostat
While these issues may not require immediate repair, they can indicate developing problems. Our certified technicians can diagnose and fix them before they turn into more costly repairs, ensuring your heat pump continues to operate efficiently.
Should I Repair or Replace my Heat Pump?
Sometimes, repair is the best solution. Other times, replacement makes more sense. If your unit is older than 10 years or has experienced a major failure like a compressor burnout, heat pump repair costs can reach 50% or more of a new high-efficiency system. We provide clear, written quotes for both repair and replacement options, so you can make an informed choice. Our heat pump installation specialists can advise on the latest high-efficiency models, available rebates, and proper sizing to ensure long-term performance.
Proactive Heat Pump Maintenance
Professional annual heat pump maintenance restores efficiency, protects the compressor, and satisfies manufacturer warranty terms. By keeping your heat pump maintained, you’ll ensure it lasts longer and remains more efficient: preventing more expensive repairs and the need to urgently fix a heat pump mid-season.
Strata, Condo & Townhouse Heat Pump Service
Many new Okanagan condos have ductless mini splits mounted on balconies or rooftop risers. We carry compact lift equipment and low-noise vacuum pumps designed for strata environments, and we follow all strata access protocols to keep neighbours happy. Interested in upgrading? Save up to $8,500 on heat pump installations with CleanBC’s Energy Savings Program for Condos & Apartments.
Our Four-Step Heat Pump Repair Process
Whether for homes, condos, or commercial buildings, our process is the same: schedule, diagnose, repair, report.
Schedule – call or book online with model and symptoms
Diagnose – certified tech performs on-site testing and provides a quote
Repair – parts installed, refrigerant balanced, system retested
Report – you receive a full service record and maintenance reminder
Learn more about heat pumps/ductless mini-splits and our reliable heat pump repair & maintenance service solutions by giving us a call today at 250-470-9552.
Frequently Asked Questions About Heat Pump Servicing & Repairs (FAQs)
How much will a typical heat pump repair cost?
Most repairs range from $250 to $900, parts and labour included.
How long does a heat pump repair usually take?
Most common repairs, such as refrigerant recharge, sensor replacement, or minor component fixes, take 1–3 hours for both residential and commercial systems.
Is annual heat pump maintenance required?
Yes. One visit per year keeps efficiency high, prevents early breakdowns, and maintains most manufacturer warranties.
Are you certified for the new R-32 refrigerant?
Yes. Our technicians hold current BC ODS certification for R-410A, R-32, R454B and other commercial & residential refrigerants, including A2L compliance.
Can you service balcony mini splits in high-rise condos or commercial spaces?
Yes. Technicians use compact lifts and balcony-safe tools approved by stratas to safely service residential and commercial mini-splits.
Can you fix a heat pump that won’t start or has error codes like E6?
Yes. Technicians troubleshoot electrical and mechanical components, including tripped breakers, frozen coils, thermostat issues, and error codes like E6 or P1, which often indicate sensor faults, drain clogs, or communication errors. Repairs restore operation for both residential and commercial systems.
Why does my heat pump smell or make unusual noises?
Odours or banging/whining sounds can come from dirty coils, debris in the fan, or failing components. Technicians inspect, clean, and repair to prevent further damage.
Can a heat pump be repaired in winter?
Yes. 24/7 emergency service is available for units that stop heating, including sub-zero Okanagan conditions, for both residential and commercial spaces.
Why are my energy bills higher even when the heat pump seems normal?
Dirty coils, failing components, or improper system sizing can reduce efficiency. Technicians inspect, clean, and optimize the system to save energy.
What are the signs my heat pump needs maintenance before a breakdown?
Look for unusual noises, odors, poor airflow, minor leaks, or fluctuating temperatures. Routine maintenance prevents breakdowns and protects warranties.
Can Vision provide service without disrupting business operations?
Yes, our certified technicians schedule around operating hours and follow strict protocols to minimize downtime in commercial spaces.
Book Heat Pump Repair or Maintenance Today
Avoid bigger bills and longer downtimes. Call 250-470-9552 or request service online for trusted heat pump repairs in Kelowna, West Kelowna, Vernon, Peachland, Summerland, and surrounding Okanagan areas.
Top Brands We Work With
Years
Awards
Successful Projects
Professional Staff
Trusted by Kelowna & Surrounding Areas
Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling:
Elevating Service Every Season
Vision Plumbing Heating Cooling
2600 Acland Rd Unit 8, Kelowna
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Amazing courteous service as always for Vision Mechanical!
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Have used Vision Mechanical for 4 years consistently for may Furnace and Fireplace … More service and repairs.
Have had very good experience in particular with the technician Jeff, he always does an excellent job, he lays out all the options, follows up, and puts himself in the customers shoes.
Jeff is very honest and polite and leaves me and my wire feeling we are getting the most value for our money spent on servicing and maintaining the mechanical systems of our house! -
Vision's speed for service calls is superb. Within one hour of requesting … More a service call after a long week end, Jeff arrived and provided excellent diagnostics of my heat pump issue and clearly explained what he was doing as he was performing the checks. All thumbs up with Visions.
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I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More
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Amazing courteous service as always for Vision Mechanical!
