Advanced Water Leak Detection Services

Same Day Service Across Kelowna & Surrounding Areas

Kelowna Water Leak Detection & Flood Prevention

Prevention Is Your Best Investment

Woman Using Towel Under Leaking Sink Pipe

Simplified Water Leak Detection for Homeowners, Building Managers, Strata Managers, & Property Managers

Vision Plumbing Heating Cooling is proud to provide professional installation of smart water leak detection systems for any fixtures you wish to monitor, ensuring peace of mind even when you’re away from home. For condo and apartment managers, strata managers, and and really all property owners, the concern of a hidden water leak somewhere in the building can be a source of worry. The most common insurance claims for water damage arise from fridge water lines and dishwasher leaks. Tools like Sedna Water Leak System, or Flo By Moen, offer simplified management that helps homeowners and property managers avoid costly claims or water damage.

Sedna Leak Detection System - Say Goodbye to Water Damages

With Sedna by Sinope, you not only receive timely notifications about problems, but also gain insight into which fixture is leaking. This can save you hundreds of dollars in damage caused by water leaks or the expenses of exploratory diagnostics. No matter where you are in the world, you’ll receive notifications of any issues with the monitored fixtures, and the problem will be stopped as soon as it’s detected.

Sedna water leak detectors and valves provide 24/7 surveillance (even without internet or during a power outage), and can automatically close valves when as little as 0.4 mm of water is detected – plenty of time to avoid serious water damage. Aside from just pre-emptively detecting leaks, Sedna can detect frost risks to prevent pipes from freezing and bursting. Contact our water leak experts today to discuss Sedna and the best solution for you.

Vision Plumbing Heating Cooling is your trusted local supplier for Sedna Water Damage Products in Kelowna, Vernon, Penticton, and surrounding Okanagan areas. We offer supply and installation services for these advanced systems, enabling you to enjoy peace of mind, knowing that your home is protected from water leaks even when you’re away. 

Flo by Moen

Flo by Moen is a smart water-leak detection device that makes it easy to protect your home. Monitor your home’s water usage, including flow rate, pressure, and ambient temperature from your smartphone. Flo provides you with 24/7 leak monitoring, automatic shutoff when a leak is detected, and real-time alerts. With Flo by Moen, you can shut off your home water supply at the touch of a button, so even if a leak is detected while you are away on vacation, you can protect your home from afar. Flo by Moen is proven to decrease water damage incidents by 96%. If you are interested in having Flo by Moen installed in your home, get in touch with the team of experts at Vision Plumbing Heating Cooling today!

This advanced system not only detects leaks but also shuts off the water source to the affected fixture when a leak is detected. You’ll receive a notification on your phone specifying the issue and which fixture is involved. Remarkably, this system can detect leaks as small as 0.015 inches of water and will automatically close your main water line valve.

Comprehensive Flood Prevention & Basement Flood Protection Solutions

At Vision Plumbing Heating Cooling, we offer top-notch flood prevention solutions and basement flood protection services to ensure your home remains safe and dry. Don’t leave your property vulnerable to floods; explore our services to learn how to prevent basement flooding during heavy rains and secure your home against water damage.

Woman on the phone calling a plumber while she holds blue bucket under water dripping from the roof
flooding basement floor

Don't Wait For The Waters To Begin Rising - Rely On Sump Pump Experts

Basements are particularly susceptible to flooding, and it’s crucial to have robust systems in place to prevent basement flooding. Our basement flood prevention systems are designed to keep your basement dry and your property safe.

Sump pumps are your best defence in the prevention of floods, potentially saving you thousands of dollars in damage to your property.  Our sump pump experts can help you assess your home, and determine the best solution for your property. If you already have a sump pump, we can help with the maintenance of your system to ensure it is ready when flooding occurs. Protect the value of your home and avoid costly damage with Vision Plumbing Heating Cooling’s flood prevention services. Contact our local plumbing experts today!

Replace Poly B Plumbing

If your house or business has Poly B pipes, it is only a matter of time until it leaks. Delaying the replacement of these pipes will only lead to more costly water damage repairs later. Vision Plumbing Heating Cooling has expert plumbers ready to help with Poly B repipes across Kelowna, Vernon, Penticton, and other nearby Okanagan Areas.

Common Flood Questions

A sump pump that is malfunctioning could be the result of a number of things, such as mechanical failure, clogged system, failed switch or power source issue. If the sump pump is not working, you face the danger of a flood. That’s why we recommend calling us ASAP. Our goal is to help you avoid disaster and keep your home or property running smoothly.

Flood prevention comes in different forms. For those with a sump pump, it’s crucial to pay attention if any alarm is going off. Other sources of flooding are from storms, melting and other situations. Proactive inspection helps immensely. Check for cracks in your foundation. See that windows, walls, roofs and doors do not have leaks. Look for runoff that might be diverting water towards the building and divert it away.

Floods are nasty situation to have to deal with. If you have minor flooding starting to occur, best to treat it as if it’s going to get bigger quickly and act accordingly. If the flooding is bigger, act now. Do not wait. Call us ASAP so that we can get a crew to you. In the meantime, shut the power (to the affected are or to the whole building if necessary) to avoid electrocution. Find the source of the flooding and stop it if you can (e.g. sandbags outside the building). Call us to let us know the specifics and we can advise further. Don’t panic – we’re here to help.

Currently Experiencing A Flood? We Can Help!

If you’re currently facing a basement flood or water issues in your home, we’re here to assist you. We can connect you with reputable restoration specialists in the Okanagan Valley who can salvage your damaged belongings. Acting swiftly is essential; it’s crucial to remove all water and moisture and thoroughly clean the affected areas of your home. Without a proper response, water can penetrate deep into the wood studs, leading to severe damage and rot.

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Trusted by Kelowna & Surrounding Areas

Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.

Family owned and operated since 1986. At Vision, we see your solution!

Vision Plumbing Heating Cooling:
Elevating Service Every Season

Sam PottsSam Potts
03:04 12 Jun 24
Thank you Kjel for your efficient work. Professional, knowledgeable and a positive attitude. I highly recommend this company for their proficiency.
Louise KitchinLouise Kitchin
23:56 22 May 24
Fast efficient knowledgeable and friendly
CCCC
02:54 09 May 24
I think it was Kirk or Curt - Didn't quite catch it but had an amazing experience at Brandts Crossing. He explained the whole job upon arrival. The guys walked in with shoes off, socks on, laid down drop sheets. Very neat and tidy and even vacuumed all areas. Definitely recommending Vision to my friends. All of my pipes settled nicely.
Fiona LehnFiona Lehn
20:28 07 May 24
I call Vision for all plumbing and HVAC repairs and servicing. They are always extremely competent, communicative, and thorough, and they have even offered preventative solutions that increased efficiency and saved me money. They're the BEST!
Mandi CarrollMandi Carroll
21:55 02 May 24
Kjel was in our apartment building doing maintenance on our swamp cooler and was very courteous and informative. Glad Vision is looking after our building!
Judy BoyczukJudy Boyczuk
18:54 02 May 24
Just had Kjel up to clean and service our ductless heat pump. He was so nice and did a good job, while he was here my elderly husband fell (Nothing to do with Kjel) Kjel was very concerned and helped with getting him up. Wonderful, caring young man.Judy
Emily McDuffEmily McDuff
23:36 24 Apr 24
Kjel preformed an AC maintenance on my boyfriend’s family home. The service was amazing and we recommend Vision Mechanical to anyone looking to get their home AC or furnace serviced!
Moroni77 NephiMoroni77 Nephi
05:30 24 Apr 24
Gentleman came to our home to do the yearly maintenance checkup on our air conditioner. Arrived on time, and was very thorough with everything. Communication was great and we would be MORE than happy to have them here again!! Highly recommended.
Debbie HudsonDebbie Hudson
17:33 18 Apr 24
Kjel clearly communicated the timeline for the appointment and was incredibly courteous and thorough in his work.I appreciated his manner and explanation of what he was doing, and have already booked my annual contract for next year through him, which was thoroughly explained and convenient to so while he was at the house.
Gordon KurioGordon Kurio
20:37 07 Apr 24
Recent furnace and water heater replacement As usual great service from the Vision Crew. David, Jeff,Kent and Brandon.Well done.
Fred BusbyFred Busby
23:05 05 Apr 24
The crew we had were very professional and the teamwork was great. They were very clean and tidy throughout the entire process.I would highly recommend Vison Plumbing,Fred Busby
Barry AdamBarry Adam
16:48 26 Mar 24
Our Navien on demand hot water went down suddenly. It not only provides hot water for everyday use but for our floor heat as well so we needed it fixed asap. I called 3 local companies that I got off the Navien website. Vision was the third one and the only company where I could get through to a live person. They were out the same afternoon which is very uncommon. They even texted me when the tech was on his way. Kevin the tech was great to deal with and did a good job troubleshooting. It turned out we needed more parts and the have a good web based system for viewing and accepting quotes. They were very responsive which I have not experienced with other local mechanical companies. A great experience thus far.
Dale TurnerDale Turner
23:00 25 Mar 24
Simon came out quickly on a call out and was very pleasant to deal with. He came back a few days later to finish the job. A fine young man.
Payton FraserPayton Fraser
21:18 05 Mar 24
Would highly recommend Vision Plumbing Heating Cooling! Our furnace was giving us grief this morning and they saved the day with same day service and got our heat working again.Not only are they knowledgeable and accommodating but they’re friendly and provide excellent customer service! Definitely give them a call the next time you’re in need of their services!Thank you again!
Caroline GreenwoodCaroline Greenwood
00:01 29 Feb 24
Jeff from Vision Plumbing Heating and Cooling came by today to see if he could get our 1980's gas fireplace working again. He was timely, courteous and knowledgeable, and yes he got our old fireplace working again. Thank you Jeff
Brad ThiessenBrad Thiessen
07:16 26 Feb 24
James! Another great experience of outstanding customer service here with Vision P&H. James helped me get my furnace running in less than 15min on a weekend after waking up to shivers on a windy winter morning. Outstanding!
Robin SmithRobin Smith
02:26 31 Jan 24
Great service from Jeff and the whole team at Vision Mechanical. From the first after hours support call through to diagnosis and prompt repair they were great communicators and easy to do business with.
Julie PaulJulie Paul
06:37 24 Dec 23
Excellent service from the time we booked with a text reminder, then Jeff came right on time, was extremely knowledgeable and professional. He fixed our outdoor fireplace and explained everything to me. We had another company come out before and they could not figure out the issue and just ghosted me after promising to come back and fix. Jeff was able to figure out the issue immediately and provided GREAT service. I highly recommend Vision Mechanical - the prior reviews live up to expectations!
Kaylyn RobinsonKaylyn Robinson
15:13 14 Dec 23
Highly recommend this company. After contacting numerous plumbing companies, and having a couple no-shows and getting the run around, I reached out to Vision Mechanical. The booking process was easy, they showed up on time, and Esteban (the technician) was very friendly, knowledgeable, and thorough. I will certainly use this company again, should I need them in the future.
D MD M
16:28 12 Dec 23
I used vission plumbing for few jobs in my house. Vision plumbing team is awesome. The house is old and I had to change and fix many things, from changing pipes to fixing bath overflow and installing dishwasher. Vision team helped me with all that. I had hired, unfortunately, another company (Bee's knees plumbing and heating) to install furnace and they did so wrong that I had flood in my basement for a month. I called again Dave, they came, found problem and fixed everything for me. I am definitely taking this company for any future jobs that I will have in the house. I trust them and I know I won't have any problems after they leave. Dave is amazing. For any issue he explained me what is going on and how they can fix that. Every worker from vision was very profesional and respectful. Great job vision team!!!
Roy AndersonRoy Anderson
22:22 11 Dec 23
Jeff came as a follow up visit and didn’t take long to diagnose the problem and find a solution. Fireplace now operating efficiently, Thank you!
Graham BenderGraham Bender
00:17 01 Dec 23
Problem solved quickly and then offered to do another small job because of minimum one hour charge. That is extraordinary.
Junya NakamuraJunya Nakamura
16:10 30 Nov 23
Contacted with them and had responses right away. Had choice of 7am!! Or 3 pm and picked 7pm. Tech: Esteban showed up on time, fixed the problem. Explained about his work and cost. Employing good employees must be good company. They also do commercial work, they did some of the work at my restaurant and again I had no issue at all and did great job!! Highly recommended!!
That FarmThat Farm
04:15 18 Nov 23
Levi expertly tuned up the Natgas fireplace. Excellent work!! Timely and professional. Thank you.
Joanna FoxJoanna Fox
19:22 16 Nov 23
The BEST customer service and knowledgeable maintenance. Thank you Jeff, we are so happy to have our gas fireplace up and running again! ♡ Highly recommend!!!
Barb MacWilliamsBarb MacWilliams
06:58 08 Nov 23
Very happy with Jeff’s work on my old fireplace which needed cleaning and maintenance. Excellent communication and explanation of how things worked and what he was doing.
Brad KoppBrad Kopp
01:49 04 Nov 23
I have used Vision Plumbing Heating Cooling twice in the last six months, once to fix the condenser on the A/C and today to fix the furnace. They are a very responsive and professional company. I arrived home a few nights ago to find the house was an ice box as the furnace was not working. I called Vision the next day and within 24hrs they had a technician on site. His name was Jeff and he was a pleasure to deal with. He removed the motor on the furnace and showed me the source of the problem - two birds had gotten in through the exhaust vent and clogged the system so it shut itself down. He cleaned out the motor, reinstalled it and answered all of my questions. The charges were very reasonable for an hour of time spent at our home to fix the issue. I had a similar great experience with their technician in the summer time. I used Vision Plumbing Heating Cooling as prior to them I had used one of their competitors, Border Plumbing, and the experience was brutal. They sent a technician to diagnose a noisy water pipe in our mechanical room. The tech was onsite for 25min and he told me the problem was in the irrigation line, which I already knew. Then he was done and I got a bill for twice as much as what Vision charged, but Vision actually spent an hour to fix something. Border told me after the first 15min the price goes up, and in response to the negative review I wrote, they said that the technician had to drive for ~50min to get to our place, so they allocated one hour and 17 minutes to the service call, hence the charge. Jeff from Vision had to drive to our place in Kelowna from West Kelowna, spent an hour at the house, fixed a real issue with our furnace, and Vision charged half as much. Use Vision.
Valerie MarshinewValerie Marshinew
01:12 03 Nov 23
We had work done on our plumbing manifolds and most valves in our house . Although Vision Plumbing Heating Cooling were the most second most expensive of the four plumbing quotes we chose them. Michelle was terrific to deal with in the phone being very professional and friendly. On the day of the work Alex and Keenan arrived on time. Both were professional and courteous. They were very helpful and ensured we understood the work being performed and answered all of our questions. I give this company 5/5 for their service performed and I would hire them again. Thank You.Rick & Val MarshinewKelowna, BC
Abe GalAbe Gal
18:14 29 Oct 23
We had Jeff sevicing an oldish fireplace that would not start.We appriciate his vast experience and knowledge , fireplaceworks perfectly now. Cost was fair also. Abe
kevin tomaszewskikevin tomaszewski
01:37 24 Oct 23
I had a plumbing emergency spring up overnight and had to shut off the water supply to the house. They were able to make room for me in their busy schedule the next day and made the repairs I needed in a quick and timely manner. I would recommend Vision Plumbing Heating Cooling to anyone seeking plumbing services, in fact l am going to call them up for a larger job I've been planning for next year.
Shelah PansegrauShelah Pansegrau
23:12 23 Aug 23
Visions had excellent customer service and communication from the outset. Within two days of my request, Jeff came to diagnose and repair the pool heater. He is knowledgeable and respectful, thoroughly explaining the problem while repairing the heater. Thanks Vision Plumbing Heating Cooling!
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