About Vision Plumbing Heating Cooling

Same Day Service Across Kelowna & Surrounding Areas

Vote For Us As Kelowna's Preferred Plumbers!

Vote for Vision Plumbing Heating Cooling for the "best of Kelowna" 2024 award for another year in a row! Voting closes May 17, 2024 (Friday) at 3:00 pm PST.

It's that time of year again: Vote for us before May 17th!

 We’re excited to announce that the Best of Kelowna Voting is underway. We’d be honored if you could spare a minute to support us by casting your vote for the “Best Plumber” and “Best Heating, Ventilation, and Air Conditioning (HVAC)” categories. Simply vote at bestof.kelownanow.com to make your voice heard. Hurry, as voting closes on May 17th at 3 pm. Thank you for your ongoing support!

Best of Kelowna gold award badge for Vision Plumbing's Gold win in Plumbing 2023

Best Plumber in Kelowna

Best Plumber in Kelowna

Best Plumber in Kelowna

Best Plumber in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

Vision Plumbing Heating Cooling's management team standing side-by-side.

Our Mission

Vision Plumbing Heating Cooling:
Elevating Service Every Season.

We stand by our core values and they drive the decisions we make for a reason. You can count on us to be:

Dependable, Ethical, Strive for Excellence, Resourceful & in the Service of Others.

About Us

Vision Plumbing Heating Cooling (formerly known as Vision Mechanical, and previously Vision Heating & Cooling) is the plumbing company that Kelowna and the Okanagan loves; providing elite expertise in plumbing heating & cooling since 1986. Our plumbing, heating, cooling & gas expertise extends from smaller residential repairs and installations, to large commercial projects. Our reputation is based on high standards, and we always finish strong. If you don’t need it, we don’t sell it! We don’t believe in scare tactics or try to cheat the system to make an extra buck. If we make a mistake, we make it right. If someone has a grievance, we listen.

At Vision, we envision a future where every home and business we serve enjoys elevated comfort and safety through our expert plumbing, heating, and cooling solutions. Guided by innovation, integrity, family values, and unparalleled customer service, we strive to be the trusted partner that transforms challenges into solutions, setting new service standards in the industry. Our commitment to excellence ensures the name Vision is synonymous with reliability, transparency, and dedication to the highest quality in plumbing, heating, and cooling services.

At Vision, we see your solution. Providing elite expertise in plumbing heating & cooling since 1986.

Vision Plumbing Heating Cooling's management team standing side-by-side.

Family Run Business

Committed to excellence and unparalleled Kelowna plumbing, heating, cooling & gas expertise

Brent Watson from Vision Plumbing Heating Cooling working on a furnace

Kelowna Plumbers

Affordable advice, planning, and service by plumbing experts, our work is always guaranteed.

Jean Watson holding Vision Plumbing Heating Cooling's Best of Kelowna 2023 awards for Gold Winner in Plumbing, and Silver Winner in Heating Ventilation and Air Conditioning.

Heating and Cooling Experts

Specializing in furnaces, fireplaces, heat pumps, in-floor heating, air conditioning, and natural gas.



Financing Options

We have partnered with Financeit to offer you flexible payment plan solutions when you need it most.

Service Areas

Vision Plumbing Heating Cooling has proudly been serving Kelowna and the surrounding Okanagan areas (including Vernon, Penticton, Summerland, Peachland, Big White, & more) since 1986! 

Check out our full list of service areas, or contact us any time for same day service!

The Vision Plumbing Heating Cooling Difference

24/7 Emergency Service

Don't worry, Vision Plumbing Heating Cooling will send over a technician any time, day or night.

Certified & Trusted Professionals

Our staff is fully licensed and highly trained to offer you the best service possible.

Unparalleled Customer Service

We pride ourselves on excellent customer service that keeps our clients coming back.

Better Business Bureau A+ Rating

We ensure our services are worthy of our A+ rating with the Better Business Bureau.

Fully Licensed & Insured

Have peace of mind as we are fully insured and bonded to ensure you feel safe and secure while we're in your home.

Industry Experts Since 1986

Providing elite expertise in plumbing heating & cooling across the Okanagan Valley since 1986

Professional Estimates

Contact us to book a estimate within the Kelowna area and speak with an expert regarding your next project.

Superior Material Selection

We supply and install trusted plumbing and HVAC brands that we would put in our own home.

Kelowna's Preferred Plumbers!

Best of Kelowna gold award badge for Vision Plumbing's Gold win in Plumbing 2023

Best Plumber in Kelowna

Best Plumber in Kelowna

Best Plumber in Kelowna

Best Plumber in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

If Vision Plumbing Heating Cooling’s various plumbing & HVAC awards aren’t enough, check out our client reviews and testimonials!

Vision Plumbing Heating Cooling's Owners

Family Owned Since 1986

Jean Watson

Owner

John Watson

Owner

Brandi Watson

Director of Operations

Brent Watson

Plumbing Business Development

Our Trusted Team

Jeremy Charleton

Plumbing Director

Dave Protasovitski

Plumbing/HVAC Manager

Want To Join Our Team?

Check out our available job postings, and send us your application!

Top Brands We Work With

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Professional Staff

Trusted by Kelowna & Surrounding Areas

Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.

Family owned and operated since 1986. At Vision, we see your solution!

Vision Plumbing Heating Cooling:
Elevating Service Every Season

Louise KitchinLouise Kitchin
23:56 22 May 24
Fast efficient knowledgeable and friendly
CCCC
02:54 09 May 24
I think it was Kirk or Curt - Didn't quite catch it but had an amazing experience at Brandts Crossing. He explained the whole job upon arrival. The guys walked in with shoes off, socks on, laid down drop sheets. Very neat and tidy and even vacuumed all areas. Definitely recommending Vision to my friends. All of my pipes settled nicely.
Fiona LehnFiona Lehn
20:28 07 May 24
I call Vision for all plumbing and HVAC repairs and servicing. They are always extremely competent, communicative, and thorough, and they have even offered preventative solutions that increased efficiency and saved me money. They're the BEST!
Mandi CarrollMandi Carroll
21:55 02 May 24
Kjel was in our apartment building doing maintenance on our swamp cooler and was very courteous and informative. Glad Vision is looking after our building!
Judy BoyczukJudy Boyczuk
18:54 02 May 24
Just had Kjel up to clean and service our ductless heat pump. He was so nice and did a good job, while he was here my elderly husband fell (Nothing to do with Kjel) Kjel was very concerned and helped with getting him up. Wonderful, caring young man.Judy
Emily McDuffEmily McDuff
23:36 24 Apr 24
Kjel preformed an AC maintenance on my boyfriend’s family home. The service was amazing and we recommend Vision Mechanical to anyone looking to get their home AC or furnace serviced!
Moroni77 NephiMoroni77 Nephi
05:30 24 Apr 24
Gentleman came to our home to do the yearly maintenance checkup on our air conditioner. Arrived on time, and was very thorough with everything. Communication was great and we would be MORE than happy to have them here again!! Highly recommended.
Debbie HudsonDebbie Hudson
17:33 18 Apr 24
Kjel clearly communicated the timeline for the appointment and was incredibly courteous and thorough in his work.I appreciated his manner and explanation of what he was doing, and have already booked my annual contract for next year through him, which was thoroughly explained and convenient to so while he was at the house.
Gordon KurioGordon Kurio
20:37 07 Apr 24
Recent furnace and water heater replacement As usual great service from the Vision Crew. David, Jeff,Kent and Brandon.Well done.
Fred BusbyFred Busby
23:05 05 Apr 24
The crew we had were very professional and the teamwork was great. They were very clean and tidy throughout the entire process.I would highly recommend Vison Plumbing,Fred Busby
Barry AdamBarry Adam
16:48 26 Mar 24
Our Navien on demand hot water went down suddenly. It not only provides hot water for everyday use but for our floor heat as well so we needed it fixed asap. I called 3 local companies that I got off the Navien website. Vision was the third one and the only company where I could get through to a live person. They were out the same afternoon which is very uncommon. They even texted me when the tech was on his way. Kevin the tech was great to deal with and did a good job troubleshooting. It turned out we needed more parts and the have a good web based system for viewing and accepting quotes. They were very responsive which I have not experienced with other local mechanical companies. A great experience thus far.
Dale TurnerDale Turner
23:00 25 Mar 24
Simon came out quickly on a call out and was very pleasant to deal with. He came back a few days later to finish the job. A fine young man.
Payton FraserPayton Fraser
21:18 05 Mar 24
Would highly recommend Vision Plumbing Heating Cooling! Our furnace was giving us grief this morning and they saved the day with same day service and got our heat working again.Not only are they knowledgeable and accommodating but they’re friendly and provide excellent customer service! Definitely give them a call the next time you’re in need of their services!Thank you again!
Caroline GreenwoodCaroline Greenwood
00:01 29 Feb 24
Jeff from Vision Plumbing Heating and Cooling came by today to see if he could get our 1980's gas fireplace working again. He was timely, courteous and knowledgeable, and yes he got our old fireplace working again. Thank you Jeff
Brad ThiessenBrad Thiessen
07:16 26 Feb 24
James! Another great experience of outstanding customer service here with Vision P&H. James helped me get my furnace running in less than 15min on a weekend after waking up to shivers on a windy winter morning. Outstanding!
Robin SmithRobin Smith
02:26 31 Jan 24
Great service from Jeff and the whole team at Vision Mechanical. From the first after hours support call through to diagnosis and prompt repair they were great communicators and easy to do business with.
Julie PaulJulie Paul
06:37 24 Dec 23
Excellent service from the time we booked with a text reminder, then Jeff came right on time, was extremely knowledgeable and professional. He fixed our outdoor fireplace and explained everything to me. We had another company come out before and they could not figure out the issue and just ghosted me after promising to come back and fix. Jeff was able to figure out the issue immediately and provided GREAT service. I highly recommend Vision Mechanical - the prior reviews live up to expectations!
Kaylyn RobinsonKaylyn Robinson
15:13 14 Dec 23
Highly recommend this company. After contacting numerous plumbing companies, and having a couple no-shows and getting the run around, I reached out to Vision Mechanical. The booking process was easy, they showed up on time, and Esteban (the technician) was very friendly, knowledgeable, and thorough. I will certainly use this company again, should I need them in the future.
D MD M
16:28 12 Dec 23
I used vission plumbing for few jobs in my house. Vision plumbing team is awesome. The house is old and I had to change and fix many things, from changing pipes to fixing bath overflow and installing dishwasher. Vision team helped me with all that. I had hired, unfortunately, another company (Bee's knees plumbing and heating) to install furnace and they did so wrong that I had flood in my basement for a month. I called again Dave, they came, found problem and fixed everything for me. I am definitely taking this company for any future jobs that I will have in the house. I trust them and I know I won't have any problems after they leave. Dave is amazing. For any issue he explained me what is going on and how they can fix that. Every worker from vision was very profesional and respectful. Great job vision team!!!
Roy AndersonRoy Anderson
22:22 11 Dec 23
Jeff came as a follow up visit and didn’t take long to diagnose the problem and find a solution. Fireplace now operating efficiently, Thank you!
Graham BenderGraham Bender
00:17 01 Dec 23
Problem solved quickly and then offered to do another small job because of minimum one hour charge. That is extraordinary.
Junya NakamuraJunya Nakamura
16:10 30 Nov 23
Contacted with them and had responses right away. Had choice of 7am!! Or 3 pm and picked 7pm. Tech: Esteban showed up on time, fixed the problem. Explained about his work and cost. Employing good employees must be good company. They also do commercial work, they did some of the work at my restaurant and again I had no issue at all and did great job!! Highly recommended!!
That FarmThat Farm
04:15 18 Nov 23
Levi expertly tuned up the Natgas fireplace. Excellent work!! Timely and professional. Thank you.
Joanna FoxJoanna Fox
19:22 16 Nov 23
The BEST customer service and knowledgeable maintenance. Thank you Jeff, we are so happy to have our gas fireplace up and running again! ♡ Highly recommend!!!
Barb MacWilliamsBarb MacWilliams
06:58 08 Nov 23
Very happy with Jeff’s work on my old fireplace which needed cleaning and maintenance. Excellent communication and explanation of how things worked and what he was doing.
Brad KoppBrad Kopp
01:49 04 Nov 23
I have used Vision Plumbing Heating Cooling twice in the last six months, once to fix the condenser on the A/C and today to fix the furnace. They are a very responsive and professional company. I arrived home a few nights ago to find the house was an ice box as the furnace was not working. I called Vision the next day and within 24hrs they had a technician on site. His name was Jeff and he was a pleasure to deal with. He removed the motor on the furnace and showed me the source of the problem - two birds had gotten in through the exhaust vent and clogged the system so it shut itself down. He cleaned out the motor, reinstalled it and answered all of my questions. The charges were very reasonable for an hour of time spent at our home to fix the issue. I had a similar great experience with their technician in the summer time. I used Vision Plumbing Heating Cooling as prior to them I had used one of their competitors, Border Plumbing, and the experience was brutal. They sent a technician to diagnose a noisy water pipe in our mechanical room. The tech was onsite for 25min and he told me the problem was in the irrigation line, which I already knew. Then he was done and I got a bill for twice as much as what Vision charged, but Vision actually spent an hour to fix something. Border told me after the first 15min the price goes up, and in response to the negative review I wrote, they said that the technician had to drive for ~50min to get to our place, so they allocated one hour and 17 minutes to the service call, hence the charge. Jeff from Vision had to drive to our place in Kelowna from West Kelowna, spent an hour at the house, fixed a real issue with our furnace, and Vision charged half as much. Use Vision.
Valerie MarshinewValerie Marshinew
01:12 03 Nov 23
We had work done on our plumbing manifolds and most valves in our house . Although Vision Plumbing Heating Cooling were the most second most expensive of the four plumbing quotes we chose them. Michelle was terrific to deal with in the phone being very professional and friendly. On the day of the work Alex and Keenan arrived on time. Both were professional and courteous. They were very helpful and ensured we understood the work being performed and answered all of our questions. I give this company 5/5 for their service performed and I would hire them again. Thank You.Rick & Val MarshinewKelowna, BC
Abe GalAbe Gal
18:14 29 Oct 23
We had Jeff sevicing an oldish fireplace that would not start.We appriciate his vast experience and knowledge , fireplaceworks perfectly now. Cost was fair also. Abe
kevin tomaszewskikevin tomaszewski
01:37 24 Oct 23
I had a plumbing emergency spring up overnight and had to shut off the water supply to the house. They were able to make room for me in their busy schedule the next day and made the repairs I needed in a quick and timely manner. I would recommend Vision Plumbing Heating Cooling to anyone seeking plumbing services, in fact l am going to call them up for a larger job I've been planning for next year.
Shelah PansegrauShelah Pansegrau
23:12 23 Aug 23
Visions had excellent customer service and communication from the outset. Within two days of my request, Jeff came to diagnose and repair the pool heater. He is knowledgeable and respectful, thoroughly explaining the problem while repairing the heater. Thanks Vision Plumbing Heating Cooling!
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logo for teca (thermal environmental comfort association) used to indicate that Vision Plumbing Heating Cooling is a member.