About Vision Plumbing Heating Cooling

Vision Plumbing Heating Cooling's management team standing side-by-side.

Our Mission

Vision Plumbing Heating Cooling:
Elevating Service Every Season.

We stand by our core values and they drive the decisions we make for a reason. You can count on us to be:

Dependable, Ethical, Strive for Excellence, Resourceful & in the Service of Others.

About Us

Vision Plumbing Heating Cooling is the plumbing company that Kelowna and the Okanagan loves; providing elite expertise in plumbing heating & cooling since 1986. Our plumbing, heating, cooling & gas expertise extends from smaller residential repairs and installations, to large commercial projects. Our reputation is based on high standards, and we always finish strong. If you don’t need it, we don’t sell it! We don’t believe in scare tactics or try to cheat the system to make an extra buck. If we make a mistake, we make it right. If someone has a grievance, we listen.

At Vision, we envision a future where every home and business we serve enjoys elevated comfort and safety through our expert plumbing, heating, and cooling solutions. Guided by innovation, integrity, family values, and unparalleled customer service, we strive to be the trusted partner that transforms challenges into solutions, setting new service standards in the industry. Our commitment to excellence ensures the name Vision is synonymous with reliability, transparency, and dedication to the highest quality in plumbing, heating, and cooling services.

At Vision, we see your solution.Providing elite expertise in plumbing heating & cooling since 1986

Family Run Business

Committed to excellence and unparalleled Kelowna plumbing, heating, cooling & gas expertise

Brent Watson from Vision Plumbing Heating Cooling working on a furnace

Kelowna Plumbers

Affordable advice, planning, and service by plumbing experts, our work is always guaranteed.

Jean Watson holding Vision Plumbing Heating Cooling's Best of Kelowna 2023 awards for Gold Winner in Plumbing, and Silver Winner in Heating Ventilation and Air Conditioning.

Heating and Cooling Experts

Specializing in furnaces, fireplaces, heat pumps, in-floor heating, air conditioning, and natural gas.

Financing Options

We have partnered with Financeit to offer you flexible payment plan solutions when you need it most.

Service Areas

Vision Plumbing Heating Cooling has proudly been serving Kelowna and the surrounding Okanagan areas (including Vernon, Penticton, Big White, & more) since 1986! 

Check out our full list of service areas, or contact us now.

The Vision Plumbing Heating Cooling Plumbing Difference

24/7 Emergency Service

Don't worry, Vision Plumbing Heating Cooling will send over a technician any time, day or night.

Certified & Trusted Professionals

Our staff is fully licensed and highly trained to offer you the best service possible.

Unparalleled Customer Service

We pride ourselves on excellent customer service that keeps our clients coming back.

Better Business Bureau A+ Rating

We ensure our services are worthy of our A+ rating with the Better Business Bureau.

Fully Licensed & Insured

Have peace of mind as we are fully insured and bonded to ensure you feel safe and secure while we're in your home.

Industry Experts Since 1986

Providing elite expertise in plumbing heating & cooling across the Okanagan Valley since 1986

Professional Estimates

Contact us to book a estimate within the Kelowna area and speak with an expert regarding your next project.

Superior Material Selection

We supply and install trusted plumbing and HVAC brands that we would put in our own home.

Kelowna's Preferred Plumbers!

Best of Kelowna gold award badge for Vision Plumbing's Gold win in Plumbing 2023

Best Plumber in Kelowna

Best Plumber in Kelowna

Best Plumber in Kelowna

Best Plumber in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

The Best Heating, Ventilation, and Air Conditioning (HVAC) in Kelowna

If Vision Plumbing Heating Cooling’s various plumbing & HVAC awards aren’t enough, check out our client reviews and testimonials!

Vision Plumbing Heating Cooling's Owners

Family Owned Since 1986

Jean Watson


John Watson


Brandi Watson

Director of Operations

Brent Watson

Plumbing Business Development

Our Trusted Team

James Ferguson

Head HVAC Installer

Jeremy Charleton

Plumbing Director

Dave Protasovitski

Plumbing/HVAC Manager

Want To Join Our Team?

Check out our available job postings, and send us your application!

Top Brands We Work With

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Successful Projects

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Professional Staff

Trusted by The Okanagan

Vision Plumbing, Heating & Cooling is a trusted plumbing and heating company serving Kelowna and the Okanagan Valley since 1986, known for our high standards, ethical practices, and commitment to customer satisfaction.

Family owned and operated since 1986. At Vision, we see your solution!

Vision Plumbing Heating Cooling:
Elevating Service Every Season

Kaylyn RobinsonKaylyn Robinson
15:13 14 Dec 23
Highly recommend this company. After contacting numerous plumbing companies, and having a couple no-shows and getting the run around, I reached out to Vision Plumbing Heating Cooling. The booking process was easy, they showed up on time, and Esteban (the technician) was very friendly, knowledgeable, and thorough. I will certainly use this company again, should I need them in the future.
16:28 12 Dec 23
I used vission plumbing for few jobs in my house. Vision plumbing team is awesome. The house is old and I had to change and fix many things, from changing pipes to fixing bath overflow and installing dishwasher. Vision team helped me with all that. I had hired, unfortunately, another company (Bee's knees plumbing and heating) to install furnace and they did so wrong that I had flood in my basement for a month. I called again Dave, they came, found problem and fixed everything for me. I am definitely taking this company for any future jobs that I will have in the house. I trust them and I know I won't have any problems after they leave. Dave is amazing. For any issue he explained me what is going on and how they can fix that. Every worker from vision was very profesional and respectful. Great job vision team!!!
Roy AndersonRoy Anderson
22:22 11 Dec 23
Jeff came as a follow up visit and didn’t take long to diagnose the problem and find a solution. Fireplace now operating efficiently, Thank you!
Graham BenderGraham Bender
00:17 01 Dec 23
Problem solved quickly and then offered to do another small job because of minimum one hour charge. That is extraordinary.
Junya NakamuraJunya Nakamura
16:10 30 Nov 23
Contacted with them and had responses right away. Had choice of 7am!! Or 3 pm and picked 7pm. Tech: Esteban showed up on time, fixed the problem. Explained about his work and cost. Employing good employees must be good company. They also do commercial work, they did some of the work at my restaurant and again I had no issue at all and did great job!! Highly recommended!!
That FarmThat Farm
04:15 18 Nov 23
Levi expertly tuned up the Natgas fireplace. Excellent work!! Timely and professional. Thank you.
Joanna FoxJoanna Fox
19:22 16 Nov 23
The BEST customer service and knowledgeable maintenance. Thank you Jeff, we are so happy to have our gas fireplace up and running again! ♡ Highly recommend!!!
Barb MacWilliamsBarb MacWilliams
06:58 08 Nov 23
Very happy with Jeff’s work on my old fireplace which needed cleaning and maintenance. Excellent communication and explanation of how things worked and what he was doing.
Brad KoppBrad Kopp
01:49 04 Nov 23
I have used Vision Plumbing Heating Cooling twice in the last six months, once to fix the condenser on the A/C and today to fix the furnace. They are a very responsive and professional company. I arrived home a few nights ago to find the house was an ice box as the furnace was not working. I called Vision the next day and within 24hrs they had a technician on site. His name was Jeff and he was a pleasure to deal with. He removed the motor on the furnace and showed me the source of the problem - two birds had gotten in through the exhaust vent and clogged the system so it shut itself down. He cleaned out the motor, reinstalled it and answered all of my questions. The charges were very reasonable for an hour of time spent at our home to fix the issue. I had a similar great experience with their technician in the summer time. I used Vision Plumbing Heating Cooling as prior to them I had used one of their competitors, Border Plumbing, and the experience was brutal. They sent a technician to diagnose a noisy water pipe in our mechanical room. The tech was onsite for 25min and he told me the problem was in the irrigation line, which I already knew. Then he was done and I got a bill for twice as much as what Vision charged, but Vision actually spent an hour to fix something. Border told me after the first 15min the price goes up, and in response to the negative review I wrote, they said that the technician had to drive for ~50min to get to our place, so they allocated one hour and 17 minutes to the service call, hence the charge. Jeff from Vision had to drive to our place in Kelowna from West Kelowna, spent an hour at the house, fixed a real issue with our furnace, and Vision charged half as much. Use Vision.
Valerie MarshinewValerie Marshinew
01:12 03 Nov 23
We had work done on our plumbing manifolds and most valves in our house . Although Vision Plumbing Heating Cooling were the most second most expensive of the four plumbing quotes we chose them. Michelle was terrific to deal with in the phone being very professional and friendly. On the day of the work Alex and Keenan arrived on time. Both were professional and courteous. They were very helpful and ensured we understood the work being performed and answered all of our questions. I give this company 5/5 for their service performed and I would hire them again. Thank You.Rick & Val MarshinewKelowna, BC
Abe GalAbe Gal
18:14 29 Oct 23
We had Jeff sevicing an oldish fireplace that would not start.We appriciate his vast experience and knowledge , fireplaceworks perfectly now. Cost was fair also. Abe
kevin tomaszewskikevin tomaszewski
01:37 24 Oct 23
I had a plumbing emergency spring up overnight and had to shut off the water supply to the house. They were able to make room for me in their busy schedule the next day and made the repairs I needed in a quick and timely manner. I would recommend Vision Plumbing Heating Cooling to anyone seeking plumbing services, in fact l am going to call them up for a larger job I've been planning for next year.
Shelah PansegrauShelah Pansegrau
23:12 23 Aug 23
Visions had excellent customer service and communication from the outset. Within two days of my request, Jeff came to diagnose and repair the pool heater. He is knowledgeable and respectful, thoroughly explaining the problem while repairing the heater. Thanks Vision Plumbing Heating Cooling!
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