Residential heating and cooling in Kelowna is more than a box that runs in summer and a furnace that runs in winter. The Okanagan’s climate — long hot summers, increasingly common heat domes, cold but rarely extreme winters, and dry shoulder seasons — calls for a system matched to the home and the homeowner. Vision Plumbing Heating Cooling has been designing and servicing residential HVAC across Kelowna, West Kelowna, Lake Country, Peachland, Vernon, and Penticton since 1986.
Whether you’re replacing an aging air conditioner, installing your first heat pump, scheduling annual maintenance, or chasing down a no-heat call in January — Vision is the family-owned, fully licensed Kelowna HVAC company that’s been doing this for forty years.
Same Day Service Across Kelowna & Surrounding Areas
Vision Plumbing Heating Cooling offers specialized residential heating and cooling services (HVAC), including installations, repairs, and maintenance, to homeowners in Kelowna and across the Okanagan. We also offer commercial HVAC services.
We know that when your system fails, you inevitably search for “heating and cooling technicians near me” expecting a fast response. That is why our licensed experts are available 24/7 to ensure your family stays safe and comfortable. From improving your indoor air quality during wildfire season to maximizing government rebates, Vision is the partner you can trust.
Keeping your air conditioner maintained is essential for ensuring your home’s comfort during the summer, as well as helping to prevent breakdowns and costly repairs in the future. For your ongoing maintenance needs, we offer the Vision Elite Service Plan, which includes discounts and priority appointments.
Whether you are looking for a brand new A/C installation, or considering replacing an old unit, our team has got you covered. Following our core values, you can trust that our team of air conditioning experts will only recommend replacement if it’s the most cost-effective option. All of our A/C installations are done with precision and care to ensure that your unit will run smoothly for years to come.
Beyond new installations, our expert technicians are also happy to advise on (and install) any accessories that would be useful upgrades to your A/C system and home, such as:
Iwave air purifier
Whole-home germicidal air purifier
Five seasons duct mount HEPA UV light & photocatalytic air cleaner
Heat pumps and ductless splits are becoming more and more popular with many homeowners due to their energy-efficiency and ability to provide both heating and cooling. Whether you’re looking to upgrade your HVAC system, make your home more energy-efficient, or just want to know if a heat pump is right for you, our expert technicians are here to help.
When your heat pump stops working the way it should, you need fast, reliable service you can count on. At Vision Plumbing Heating Cooling, our licensed technicians specialize in diagnosing and repairing all makes and models of heat pumps in Kelowna and the Okanagan. From strange noises and weak airflow to full system breakdowns, we’ll get your home comfortable again quickly and efficiently.
Our technicians specialize in furnace maintenance and protection and provide expert services either on a regular program or an as-needed basis. Proactive maintenance, including filter changes and component cleaning, is essential to prevent issues such as reduced efficiency, air quality and safety concerns, warranty issues, and leaks. Trust us to keep your furnace running its best.
At Vision Plumbing Heating Cooling, we take pride in being the go-to experts for furnace installation and supply services in Kelowna and the Okanagan region. We offer comprehensive furnace supply and installation services, featuring the industry’s most trusted brands such as Bryant, Payne, Armstrong, Rheem, Honeywell, and more. We recommend and provide a wide range of modern, energy-efficient furnaces to suit various home heating needs and budgets.
When your furnace stops working suddenly, you want to know you have a reliable technician at the ready to identify and fix the problem, so you can get back to enjoying a comfortable, cozy home. Our goal is to provide furnace repairs as quickly as possible. In cases where a part must be ordered, we have a stock of space heaters available to ensure continued warmth while you wait. We make every effort to prioritize “no heat” emergencies because we understand the distress that a furnace malfunction can cause in your home, especially during the cold Okanagan winter.
Do you have an old thermostat on your wall that’s using too much energy and costing you money? Whether it’s the old dial type or the 1980s-style digital one, there are better thermostats available to control your home’s temperature. Our team is happy to help you with professional recommendations for modern, energy-efficient thermostats and expert installation services.
Serving as both an aesthetic centrepiece, and as an important source of heat for many home across the Okanagan, a working fireplace is important! so if yours isn’t working properly, reach out right away! Contact Vision Plumbing Heating Cooling for expert fireplace maintenance and repair services throughout Kelowna and the Okanagan.
At Vision Plumbing Heating Cooling, we take pride in offering top-tier heating and cooling solutions, and that’s why we’re proud to be an authorized Bryant Dealer. Bryant provides an extensive range of heating and cooling products right here in Kelowna, including air conditioners, gas furnaces, heat pumps, and much more. Our team is dedicated to assisting every customer in selecting the perfect option for their specific needs.
New central AC and ductless system installs sized to your home and matched to available rebates.
AC repair in Kelowna
Same-day diagnostic and repair on residential and commercial air conditioners across the Central Okanagan.
AC maintenance in Kelowna
Annual 26-point AC tune-ups that protect manufacturer warranty and prevent summer breakdowns.
Heat pumps and ductless mini-splits in Kelowna
Year-round heating and cooling from a single system; rebate-eligible installs across the Okanagan.
Heat pump repair and maintenance in Kelowna
Diagnostic and seasonal service on ducted heat pumps and ductless mini-split systems, including strata properties.
Furnace installation, repair, and maintenance in Kelowna
Gas and high-efficiency furnaces installed and serviced by licensed gas fitters and HVAC technicians.
Smart thermostat solutions in Kelowna
Programmable and Wi-Fi thermostats sized and installed to match your HVAC equipment.
Bryant dealer in Kelowna
Vision is an authorized Bryant dealer, with access to the full Bryant residential HVAC lineup and warranty support.
Why Choose Vision Plumbing Heating Cooling?
Forty years in the Okanagan. Family-owned and operated. Licensed plumbers, gas fitters, HVAC technicians, and electricians on staff — no apprentices leading jobs. Multiple Best of Kelowna awards across plumbing, heating, and cooling. A+ BBB rating. Hundreds of five-star Google reviews. Set up to process FortisBC, BC Hydro, CleanBC, and federal Greener Homes rebates on your behalf.
If you don’t need it, we don’t sell it. If we make a mistake, we make it right. That’s been the Vision standard since 1986, and it’s the standard we hold ourselves to in every Kelowna home we work in.
Experienced Team
Quality Workmanship
24/7 Emergency Services
Customer Satisfaction
Ethical Values
Experienced Team
Our experienced Okanagan and Kelowna plumbers & technicians deliver top-quality plumbing and HVAC solutions. Because our team has years of experience dealing with plumbing and HVAC jobs just like yours, we have the expertise to handle residential and commercial projects of all kinds, from small maintenance requests to large system overhauls.
We know how important a job well done is when it comes to plumbing and HVAC, which is why we guarantee our workmanship for 30 days, ensuring quality and reliability. We offer reliable work you can count on, and work with you to find solutions that fit your budget. Trust Vision Plumbing Heating Cooling – where excellence meets affordability.
When a plumbing or HVAC emergency occurs in your home or business, we know how stressful it can be, especially if you have to wait around for a technician to become available. We do what we can to make things easier by providing around the clock availability for emergency plumbing and HVAC jobs. Your comfort and safety are always our top priorities.
We prioritize customer satisfaction, offering tailored solutions for your unique needs. Our Kelowna plumbers and HVAC techs are dedicated to going the extra mile to make sure our customers have the best experience possible. Read our testimonials and discover why our clients choose us.
At Vision, we aren't just Kelowna plumbers - we are humans that pride ourselves on being ethical, dependable, resourceful, in service of others, and always striving for excellence.
These are our core values that have helped shape our every decision since 1986, from cultivating the best plumbers Kelowna offers, to our excellent customer service and community involvement.
Vision Plumbing Heating Cooling is a top-rated local provider serving the Okanagan Valley. They are family-owned and specialize in high-efficiency HVAC installations, heat pumps, and emergency repairs for Kelowna residents.
We offer a complete range of HVAC solutions including furnace installation, air conditioner repair, heat pump maintenance, and indoor air quality improvements. Our services cover both residential and commercial systems.
Vision Plumbing Heating Cooling provides comprehensive heating and cooling services across the entire Okanagan Valley, ensuring prompt response times for both city centers and surrounding communities. Our technicians actively serve Kelowna and Lake Country, covering key neighborhoods such as Rutland, Glenmore, Black Mountain, and Mission. We extend our expert support to West Kelowna, including Westbank, Rose Valley, and Shannon Lake, as well as northern communities like Vernon, Coldstream, Bella Vista, and Lavington. To the south, our service area encompasses Penticton, Summerland, Naramata, and Peachland, and we even offer seasonal maintenance for properties at Big White.
You can find certified experts at Vision Plumbing Heating Cooling. Their team consists of fully licensed, bonded, and insured technicians available 24/7 for diagnostics and repairs in Kelowna and surrounding areas.
Look for contractors with verified reviews, proper insurance, and transparent pricing. Vision Plumbing Heating Cooling has served the community since 1986, with over 600 5-star Google reviews, offering authorized warranty work and assistance with government rebates.
Yes. Vision Plumbing Heating Cooling is an authorized Bryant dealer. We adhere to strict manufacturer standards for safety and quality, ensuring your warranty remains valid on all new equipment installations.
Vision Plumbing Heating Cooling provides round-the-clock emergency service. If your system fails during a heat wave or freezing cold snap, call 250-470-9552 for immediate assistance.
Our team members are licensed gas fitters and certified HVAC professionals. We undergo continuous training on modern energy codes and heat pump technology to ensure every installation meets safety regulations.
Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling: Elevating Service Every Season
I had a great experience with Vision and my plumber, Alex. I recieved a quick… More response, clear communication, and was made aware of the cost and options beforehand. They worked with my schedule. He came prepared and fixed the leak in one visit.
We had a plumbing emergency at our bakery today, and Vision Plumbing was able… More to arrange a technician to come out the same day. As a local business owner, I really appreciate how important it is to have problems like this addressed quickly and efficiently so we can keep the business running.
The technician was professional, explained what caused the problem, and gave us different options for how to fix it rather than just pushing one solution.
Very responsive, knowledgeable, and helpful. We really appreciate the quick service and would definitely recommend Vision Plumbing to other local businesses and homeowners.
I have an older gas fireplace that was having some issues. Jeff from Vision… More came, figured out the couple of problems it was having, repaired and cleaned it! Not only was he honest but up front and friendly. Because of how knowledgeable and easy to speak with he was, I will ask for him for any maintenance required for fireplace, healing or cooling! This is a valuable employee and representative for Vision Plumbing and Heating!
Jeff Knox has helped us with our A/C on a couple of occasions in 2025 and 2026… More and he has been wonderful to work with. He is extremely thorough and explained everything exceptionally well providing us enough information to make informed decisions at every step of the process. He has always been honest, upfront, and genuinely tries to keep the costs as reasonable as possible. We have always been highly satisfied with the services, costs and honesty at Vision Mechanical. Thank you!
Our AC unit stopped working a day before my wife went into labour. They were… More able to come in and get the AC fixed earlier than expected due to our circumstances. We had family in town able to meet Doug since we were busy in the hospital. By the time we got home the house was nice and cool again!
Very grateful to have Jadyn work on our Kitchen plumbing in such a professional… More and thorough manner. He notified me the time he would arrive. Held fast to the cost/estimate. And even cleaned up after he finished! I most definitely would go through Visions again and name request him. Five Star workmanship.
I had an outstanding experience with Vision plumbing, heating and cooling !… More Even after hours, they answered the phone immediately. From the dispatcher, Michelle, to the owner, Brent, and the technician, Oakley, the team was absolutely fabulous. I felt truly heard, valued, and cared for—they went above and beyond to get my water heater back up and running. The technician was so friendly, personable, and kind—I can’t thank them enough. I highly recommend them!
We were very happy with the service from Vision Plumbing. They arrived right… More on time and provided professional, high-quality work at a reasonable price.
They handled our Poly B replacement from start to finish, including the drywall repairs, which made the whole process much easier. We really appreciated that they took the time to explain everything clearly without trying to oversell us on unnecessary extras. We actually learned quite a bit from them!
Highly recommend their helpful and professional team.
We needed a full furnace and AC system replaced; with the old, neglected units… More reaching end of life.
Vision had a great process of inspection, quoting, and final fitting operations. Communication was stellar throughout and the interactions were always very friendly, supportive and knowledgeable.
Jeff conducted the initial inspection, to which I thank for educating me on a lot of unknowns.
Jamie And Doug were excellent in the whole replacement and fitting exchange of the systems. Getting the old furnace unit out, with the new one in on the same day to ensure we stayed heated through the night as a top priority. They were open to my questions and eagerness to learn, and were overall very professional and friendly.
Through and through a supreme service that I would recommend in a heartbeat.
Thank you.
Oakley did a beautiful job of the install of a new navien water heater and a… More new water softener. We couldn't be more pleased with the results of the installation and his explanation of how every thing works on this equipment. We also liked his professional manner. He also did an excellent job of cleaning up after the installs were done.
To sum up we're very pleased and would not hesitate to have him do more work for us should the need ever arise.
Russ and Wendy Paul
New to the Okanagan and in need of a new furnace and air conditioner before… More the summer heat hits. Thanks to Dave for an fair and reasonable quote, we chose Vision. Oakley, Jamie, and Doug were prompt, friendy and knowledgeable. Did great job. Jeff completed the inspection and answered all of our questions with expertise. Great team! We highly recommend.
Exceptionally quick and great service from Oakley and the rest of team. I had… More an undiagnosed septic smell in my place and we had tried absolutely every thing and nothing worked. As soon he came in he was able to let us know it was an issue with the roof vent. They quickly fixed the issue and it had been great since. Very fast and reliable team.
Excellent service and speedy response! Had a small water leak after hours and… More Slav was able to show up and fix it in 15 minutes. My family much appreciated the quick response and quality service. Great customer service, I highly recommend Vision Plumbing!
Kjel was awesome! He called in advance and confirmed he would arrive on schedule.… More Once here, he quickly determined that the condensation neutralizer installed by a different company was backing up due to poor installation. He rectified the problem, checked the rest of the system, and explained things very clearly. 100% recommend Kjel and Vision Plumbing, Heating, and Cooling!
Excellent service! They responded within minutes and arrived quickly. The plumber… More was professional, knowledgeable, and did a great job. Everything was explained clearly and the work was done efficiently.
Quality work and great customer service. I would highly recommend this company for any plumbing needs.
Vision Plumbing should be congratulated on retaining such an excellent employee… More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me!
Vision Plumbing should be congratulated on retaining such an excellent employee… More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me!
We've had Visions out to service our 30+ year old gas fireplaces a few… More times over the years. Each time, the admin person and technicians have been very friendly and efficient. We've just had Kjel by to replace a part in one of our fireplaces and he did an excellent job. His experience and analytical nature helped him quickly find the root of the problem. He ordered the necessary part and then was back to install it. Kjel is THE BEST. I highly recommend calling Vision and hopefully you will be lucky enough to have Kjel assigned to your job.
We needed our indoor and outdoor poly-B replaced, and after meeting with 5 different… More options, we chose to work with Dave at Vision. He was the most clear and realistic about the project, and from the start he was on the ball with communication. Michelle, who ran communications, was also fantastic. Their expectations and timelines were followed to a tee, and we were provided updates throughout on the job progress. I really have nothing but good things to say about working with Dave and his team. They made a very intimidating process as easy and streamlined as possible. 10/10 would recommend to anyone based on our experience.
I highly recommend Vision for fair and friendly service. We received professional,… More friendly, thorough service from Chelsea, Dave, Jeff and Jamie - thank you! When my HE furnace quit working I called Vision. As I suspected my furnace was not worth fixing. I was very impressed by the quick and thorough quote and install. Another bonus was the service fee was much less than other companies and they credited it back to me when I purchased the furnace.
Had Jeff the furnace/fireplace over to check out a few things and what a knowledgeable… More guy!!! Went over in great detail the issues I had and fixed them in a very timely manner and good pricing!! Highly recommend Jeff and the team at Visions Plumbing and Heating for all your residential and commercial needs !!
Had a very pleasant experience with Vision Plumbing and Heating. Our gas fireplace… More was not working and we needed a service call to check it out. Unfortunately we had to cancel the first service call due to a medical emergency in our family. They were very understanding and weren’t pushing at all about rebooking. We didn’t rebook until over a month later.
When we did rebook, the sent Jeff Knox to the call. From the reminder text to the final beautiful flames again flowing, Jeff was a pleasure to work with. His attention to detail, expert experience in identifying the problem quickly and fast replacement of the part was Jeff’s super powers. He even went beyond the call of duty and cleaned every part of the fire place plus making it prettier for us. Unexpected but so greatly appreciated that a contractor would care that much about his customers. I highly recommend Jeff and Vision for your fireplace repair needs.
I won a Smart Water Protection System from Vision at a home show in the fall… More and I received it today. Thank you!! I am very grateful. They were going to get them to install it but our new home is too far away (totally reasonable), so I want to say thank you anyways because we would have gotten the install had we been staying in Kelowna.
The person I was talking with was very friendly & I appreciate that they still gave me the system even though I’m moving outside of their service area.
Jeff did and amazing job on repairing our gas fireplace! It was a particularly… More tricky job but he figured things out very quickly, even gave some good tips and cleaned the glass. Would absolutely recommend!
A big thanks to Jarrod for getting my fireplace working. Jarrod was a true professional.… More He explained what was wrong with the fireplace and option to fix it. He even gave me the option to use a wall switch or go with a programable Honeywell. I sure like being able to choose options based on the amount of money I wanted to spend. Thanks again and I’ll definitely be using Vision again.
We chose Vision Plumbing to replace our old "Through-the-Wall" noisy… More AC unit with a new Hisense 1-ton Mini-Split AC Heat Pump. Vision Plumbing has done several of these conversion in our Brandt's Crossing Strata.
Visons heads up the whole project, contracting out the removal of the old Though-the-Wall unit, closing the big hole in the wall, finishing and painting the interior wall, and finishing, stuccoing and painting the exterior wall. The finish of the wall prep work was excellent with exact paint matching.
Then Visions arranged a day for the Hisense equipment install and contracted an electrician to upgrade the old AC 110 circuit to the required 220 circuit. The Visions team of Jamie and Doug did a super job of installing both the inside Hisense heating/cooling unit and the outside Hisense condenser / fan unit. Jamie and Doug were super organized and laid out floor protectors before any work was done. The finished project looks perfect with all cables and conduits neatly secured and totally plumb. See my attached finished pictures. 5-stars from me.
Esteban did a great job installing our Sinope leak detector system. He was very… More thorough explaining how the system works. Most importantly, he got us set up on the app so we are now very confident our house well be well monitored if there's a plumbing issue!
Brent and his team did an excellent job replacing the waterline from the street… More to our house. Communication was great. The work was done professionally and fast. We are very happy with the results.
Have used Vision Mechanical for 4 years consistently for may Furnace and Fireplace… More service and repairs.
Have had very good experience in particular with the technician Jeff, he always does an excellent job, he lays out all the options, follows up, and puts himself in the customers shoes.
Jeff is very honest and polite and leaves me and my wire feeling we are getting the most value for our money spent on servicing and maintaining the mechanical systems of our house!
Vision's speed for service calls is superb. Within one hour of requesting… More a service call after a long week end, Jeff arrived and provided excellent diagnostics of my heat pump issue and clearly explained what he was doing as he was performing the checks. All thumbs up with Visions.
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating… More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time,… More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable… More and very professional. The maintenance was quick and he had our fireplace looking brand new.
"I can't express how grateful I am for the incredible kindness shown… More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More
Jarrod Ng was really thorough and very noligable. He was very polite and took… More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future
I had a great experience with Vision and my plumber, Alex. I recieved a quick… More response, clear communication, and was made aware of the cost and options beforehand. They worked with my schedule. He came prepared and fixed the leak in one visit.
We had a plumbing emergency at our bakery today, and Vision Plumbing was able… More to arrange a technician to come out the same day. As a local business owner, I really appreciate how important it is to have problems like this addressed quickly and efficiently so we can keep the business running.
The technician was professional, explained what caused the problem, and gave us different options for how to fix it rather than just pushing one solution.
Very responsive, knowledgeable, and helpful. We really appreciate the quick service and would definitely recommend Vision Plumbing to other local businesses and homeowners.
I have an older gas fireplace that was having some issues. Jeff from Vision… More came, figured out the couple of problems it was having, repaired and cleaned it! Not only was he honest but up front and friendly. Because of how knowledgeable and easy to speak with he was, I will ask for him for any maintenance required for fireplace, healing or cooling! This is a valuable employee and representative for Vision Plumbing and Heating!
Jeff Knox has helped us with our A/C on a couple of occasions in 2025 and 2026… More and he has been wonderful to work with. He is extremely thorough and explained everything exceptionally well providing us enough information to make informed decisions at every step of the process. He has always been honest, upfront, and genuinely tries to keep the costs as reasonable as possible. We have always been highly satisfied with the services, costs and honesty at Vision Mechanical. Thank you!
Our AC unit stopped working a day before my wife went into labour. They were… More able to come in and get the AC fixed earlier than expected due to our circumstances. We had family in town able to meet Doug since we were busy in the hospital. By the time we got home the house was nice and cool again!
Very grateful to have Jadyn work on our Kitchen plumbing in such a professional… More and thorough manner. He notified me the time he would arrive. Held fast to the cost/estimate. And even cleaned up after he finished! I most definitely would go through Visions again and name request him. Five Star workmanship.
I had an outstanding experience with Vision plumbing, heating and cooling !… More Even after hours, they answered the phone immediately. From the dispatcher, Michelle, to the owner, Brent, and the technician, Oakley, the team was absolutely fabulous. I felt truly heard, valued, and cared for—they went above and beyond to get my water heater back up and running. The technician was so friendly, personable, and kind—I can’t thank them enough. I highly recommend them!
We were very happy with the service from Vision Plumbing. They arrived right… More on time and provided professional, high-quality work at a reasonable price.
They handled our Poly B replacement from start to finish, including the drywall repairs, which made the whole process much easier. We really appreciated that they took the time to explain everything clearly without trying to oversell us on unnecessary extras. We actually learned quite a bit from them!
Highly recommend their helpful and professional team.
We needed a full furnace and AC system replaced; with the old, neglected units… More reaching end of life.
Vision had a great process of inspection, quoting, and final fitting operations. Communication was stellar throughout and the interactions were always very friendly, supportive and knowledgeable.
Jeff conducted the initial inspection, to which I thank for educating me on a lot of unknowns.
Jamie And Doug were excellent in the whole replacement and fitting exchange of the systems. Getting the old furnace unit out, with the new one in on the same day to ensure we stayed heated through the night as a top priority. They were open to my questions and eagerness to learn, and were overall very professional and friendly.
Through and through a supreme service that I would recommend in a heartbeat.
Thank you.
Oakley did a beautiful job of the install of a new navien water heater and a… More new water softener. We couldn't be more pleased with the results of the installation and his explanation of how every thing works on this equipment. We also liked his professional manner. He also did an excellent job of cleaning up after the installs were done.
To sum up we're very pleased and would not hesitate to have him do more work for us should the need ever arise.
Russ and Wendy Paul
New to the Okanagan and in need of a new furnace and air conditioner before… More the summer heat hits. Thanks to Dave for an fair and reasonable quote, we chose Vision. Oakley, Jamie, and Doug were prompt, friendy and knowledgeable. Did great job. Jeff completed the inspection and answered all of our questions with expertise. Great team! We highly recommend.
Exceptionally quick and great service from Oakley and the rest of team. I had… More an undiagnosed septic smell in my place and we had tried absolutely every thing and nothing worked. As soon he came in he was able to let us know it was an issue with the roof vent. They quickly fixed the issue and it had been great since. Very fast and reliable team.
Excellent service and speedy response! Had a small water leak after hours and… More Slav was able to show up and fix it in 15 minutes. My family much appreciated the quick response and quality service. Great customer service, I highly recommend Vision Plumbing!
Kjel was awesome! He called in advance and confirmed he would arrive on schedule.… More Once here, he quickly determined that the condensation neutralizer installed by a different company was backing up due to poor installation. He rectified the problem, checked the rest of the system, and explained things very clearly. 100% recommend Kjel and Vision Plumbing, Heating, and Cooling!
Excellent service! They responded within minutes and arrived quickly. The plumber… More was professional, knowledgeable, and did a great job. Everything was explained clearly and the work was done efficiently.
Quality work and great customer service. I would highly recommend this company for any plumbing needs.
Vision Plumbing should be congratulated on retaining such an excellent employee… More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me!
Vision Plumbing should be congratulated on retaining such an excellent employee… More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me!
We've had Visions out to service our 30+ year old gas fireplaces a few… More times over the years. Each time, the admin person and technicians have been very friendly and efficient. We've just had Kjel by to replace a part in one of our fireplaces and he did an excellent job. His experience and analytical nature helped him quickly find the root of the problem. He ordered the necessary part and then was back to install it. Kjel is THE BEST. I highly recommend calling Vision and hopefully you will be lucky enough to have Kjel assigned to your job.
We needed our indoor and outdoor poly-B replaced, and after meeting with 5 different… More options, we chose to work with Dave at Vision. He was the most clear and realistic about the project, and from the start he was on the ball with communication. Michelle, who ran communications, was also fantastic. Their expectations and timelines were followed to a tee, and we were provided updates throughout on the job progress. I really have nothing but good things to say about working with Dave and his team. They made a very intimidating process as easy and streamlined as possible. 10/10 would recommend to anyone based on our experience.
I highly recommend Vision for fair and friendly service. We received professional,… More friendly, thorough service from Chelsea, Dave, Jeff and Jamie - thank you! When my HE furnace quit working I called Vision. As I suspected my furnace was not worth fixing. I was very impressed by the quick and thorough quote and install. Another bonus was the service fee was much less than other companies and they credited it back to me when I purchased the furnace.
Had Jeff the furnace/fireplace over to check out a few things and what a knowledgeable… More guy!!! Went over in great detail the issues I had and fixed them in a very timely manner and good pricing!! Highly recommend Jeff and the team at Visions Plumbing and Heating for all your residential and commercial needs !!
Had a very pleasant experience with Vision Plumbing and Heating. Our gas fireplace… More was not working and we needed a service call to check it out. Unfortunately we had to cancel the first service call due to a medical emergency in our family. They were very understanding and weren’t pushing at all about rebooking. We didn’t rebook until over a month later.
When we did rebook, the sent Jeff Knox to the call. From the reminder text to the final beautiful flames again flowing, Jeff was a pleasure to work with. His attention to detail, expert experience in identifying the problem quickly and fast replacement of the part was Jeff’s super powers. He even went beyond the call of duty and cleaned every part of the fire place plus making it prettier for us. Unexpected but so greatly appreciated that a contractor would care that much about his customers. I highly recommend Jeff and Vision for your fireplace repair needs.
I won a Smart Water Protection System from Vision at a home show in the fall… More and I received it today. Thank you!! I am very grateful. They were going to get them to install it but our new home is too far away (totally reasonable), so I want to say thank you anyways because we would have gotten the install had we been staying in Kelowna.
The person I was talking with was very friendly & I appreciate that they still gave me the system even though I’m moving outside of their service area.
Jeff did and amazing job on repairing our gas fireplace! It was a particularly… More tricky job but he figured things out very quickly, even gave some good tips and cleaned the glass. Would absolutely recommend!
A big thanks to Jarrod for getting my fireplace working. Jarrod was a true professional.… More He explained what was wrong with the fireplace and option to fix it. He even gave me the option to use a wall switch or go with a programable Honeywell. I sure like being able to choose options based on the amount of money I wanted to spend. Thanks again and I’ll definitely be using Vision again.
We chose Vision Plumbing to replace our old "Through-the-Wall" noisy… More AC unit with a new Hisense 1-ton Mini-Split AC Heat Pump. Vision Plumbing has done several of these conversion in our Brandt's Crossing Strata.
Visons heads up the whole project, contracting out the removal of the old Though-the-Wall unit, closing the big hole in the wall, finishing and painting the interior wall, and finishing, stuccoing and painting the exterior wall. The finish of the wall prep work was excellent with exact paint matching.
Then Visions arranged a day for the Hisense equipment install and contracted an electrician to upgrade the old AC 110 circuit to the required 220 circuit. The Visions team of Jamie and Doug did a super job of installing both the inside Hisense heating/cooling unit and the outside Hisense condenser / fan unit. Jamie and Doug were super organized and laid out floor protectors before any work was done. The finished project looks perfect with all cables and conduits neatly secured and totally plumb. See my attached finished pictures. 5-stars from me.
Esteban did a great job installing our Sinope leak detector system. He was very… More thorough explaining how the system works. Most importantly, he got us set up on the app so we are now very confident our house well be well monitored if there's a plumbing issue!
Brent and his team did an excellent job replacing the waterline from the street… More to our house. Communication was great. The work was done professionally and fast. We are very happy with the results.
Have used Vision Mechanical for 4 years consistently for may Furnace and Fireplace… More service and repairs.
Have had very good experience in particular with the technician Jeff, he always does an excellent job, he lays out all the options, follows up, and puts himself in the customers shoes.
Jeff is very honest and polite and leaves me and my wire feeling we are getting the most value for our money spent on servicing and maintaining the mechanical systems of our house!
Vision's speed for service calls is superb. Within one hour of requesting… More a service call after a long week end, Jeff arrived and provided excellent diagnostics of my heat pump issue and clearly explained what he was doing as he was performing the checks. All thumbs up with Visions.
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating… More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time,… More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable… More and very professional. The maintenance was quick and he had our fireplace looking brand new.
"I can't express how grateful I am for the incredible kindness shown… More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More
Jarrod Ng was really thorough and very noligable. He was very polite and took… More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future
