Kelowna Kitec Plumbing Issues & Replacement

Same Day Service Across Kelowna & Surrounding Areas

The Best Kitec Plumbing Replacement Kelowna Can Offer For Your Homes & Condos

Kitec piping was installed in buildings across North America throughout the mid-1990s to the late 2000s, including many houses, condos, and businesses in Kelowna, Vernon, Penticton, and the Okanagan Valley. Class action lawsuits were filed in Canada and the US, and Kitec recalls began in 2005 due to their rapid deterioration. 

The question is not if your Kitec plumbing will leak, but when it will leak. Don’t wait until it does – contact Vision today!

Kitec piping in a client home at Vision

Kitec Plumbing Problems In Kelowna

If you suspect you may have Kitec piping in your Okanagan home or residential condo, our team is here to help! Vision Plumbing Heating Cooling has replaced plenty of Kitec pipes with new pipes that will stand the test of time. We will inspect your home’s plumbing and, if Kitec piping is present, our experienced team will carefully remove it and install your new piping. Our installations are satisfaction guaranteed and done with the utmost care.

Kitec piping should be replaced as soon as you are aware of it in your home, because it is just a matter of time until they deteriorate and leak. It’s a lot more convenient and cost-effective to have the pipes replaced before they break down, instead of waiting until they fail, causing potentially severe water damage and requiring emergency repair services.

If you have Kitec plumbing in your condo or house, you should contact Vision Plumbing Heating Cooling to perform an inspection and assessment. In the end, you may have to replace all of your piping and fittings. Kitec plumbing replacement costs can vary from home to home and building to building.

Understanding Kitec Plumbing Issues

Homeowners with Kitec pipes in their plumbing systems encounter a range of pressing issues stemming from the inherent flaws of these pipes. These flaws not only jeopardize the structural integrity of the plumbing system but also pose a significant risk of flooding, which can result in extensive property damage and costly repairs. The limitations in insurance coverage further compound the problem, as policies often exclude coverage for damages linked to Kitec pipes.

Common Kitec Plumbing Issues

Because of the many common problems with Kitec piping, the best thing you can do is replace your Kitec pipes before they fail. If you have Kitec piping in your home, have it replaced immediately – you’ll save yourself a bundle of money and stress later! 

Temperature Sensitivity

Kitec pipes were only certified for a maximum temperature of 180 degrees Fahrenheit (82.22 degree Celsius), which can be exceeded by hot water tanks, leading to pipe deterioration.

Deterioration from Pressure

Kitec pipes are not able to stand up to high water pressure, and will fail when exposed to higher-than-usual water pressure.

Corrosion of Fittings

Kitec plumbing fittings are made of brass, an alloy of copper and zinc. When zinc is exposed to oxygen and moisture, it tends to corrode (dezincification). When this happens, zinc oxide forms blockages in the pipes that result in restricted water flow, and ultimately breakage and leaks.

Burst Pipes & Flooding

One of the problems with Kitec plumbing is that the pipes won’t just leak, but are quite likely to burst, causing a flood. Unfortunately, it doesn’t appear as though there are any actions a homeowner can take to prevent the pipes from rupturing. The only solution is to replace the entire system.

Kitec Plumbing Solutions For Stratas & Other Businesses

Kitec piping systems were widely utilized in commercial plumbing during the mid-1990s to the late 2000s. Regrettably, these Kitec pipes resulted in numerous flooded buildings, eventually culminating in a class action lawsuit. The claim deadline for such cases was January 9, 2020, which puts extra pressure on stratas and other businesses who require property insurance. Now, business owners and strata managers face the unsettling reality that they are no longer covered for water damage if their plumbing systems incorporate Kitec pipes. 

When it comes to Kitec restoration, the approach differs slightly for strata organizations. Stratas must submit a plan of action within a year of discovering the need for Kitec replacement. Such undertakings often necessitate a special assessment to secure the necessary funds for the restoration, given the magnitude of the project.

Vision specializes in executing Kitec restoration projects promptly and efficiently, minimizing intrusions into the private spaces, and simplifying the process for you. We engage directly with the Strata from project inception to completion and provide steadfast support throughout the entire process. 

Kitec Restoration - Next Steps

Please contact us to discuss the next steps for restoration. If your commercial building is currently grappling with leaking Kitec pipes, or just discovered some you want to replace before they leak, do not hesitate to schedule a consultation. 

We look forward to working with you to ease your mind and create a plan that best suits your property’s needs.

Contact us at 250-470-9552 or e-mail to discuss your commercial Kitec restoration.

What is the Life Expectancy of Kitec Piping?

Kitec pipes were used in homes starting in 1995, and was especially common in residential condos, with the first fitting recalls in 2005. This tells us that the average life expectancy is around 10 years or less.

The Urgency of Kelowna Kitec Replacement

When it comes to Kitec piping, procrastination can cost you big.

Kitec pipes pose imminent risks. Avoid waiting for a catastrophic failure, which can result in extensive property damage and costly emergency repairs. Replace your Kitec plumbing now, and safeguard your home’s value and structural integrity.

Home Insurance Kitec Plumbing Considerations

Home insurers take an interest in the type of plumbing in your home. Incorrect information about your plumbing system can lead to coverage issues. Some policies exclude certain types of plumbing-related damage, so it's essential to understand your coverage.

Home insurers definitely want to know what kind of plumbing you have in your home. If that particular type of pipe is prone to leaking, as Kitec is, they may refuse to insure you. Alternatively, they may insure your home, but increase your deductible or decline to cover losses caused by a malfunction in your plumbing system. Determine what type of plumbing you have in your home, and be honest with your insurance agent. You don’t want to have coverage denied in the event of a loss because incorrect information was supplied at the time of application.

The right insurer will work with you to provide the best coverage possible. If you do need to have your plumbing replaced, you can consider it an investment in your home and your peace of mind.

Typically, home insurance policies include coverage for any sudden or accidental escape of water in your home, including ruptured water lines, or overflowing appliances. This is why insurance companies ask what type of plumbing you have in your home. They need to be able to accurately assess the risk in order to charge the right rates and provide you with the right coverage. Sometimes, depending on your plumbing situation, a company may not be able to insure you at all.

Don’t let this tempt you to tell a little white lie to your insurance broker. This can be construed as “misrepresentation” and can void your policy when it is discovered. Your best course is to always tell the truth. If you discover that the only solution is to replace your plumbing, the expense will be a lot less than finding out, after a loss, that you have no insurance coverage!

When you have a policy in place, remember that there are always exclusions and limitations. Always read your policy wording, with an emphasis on any water exclusions. You can contact your insurance agent or broker if you have any questions.

How to Identify Kitec Plumbing

Check the pipes under your sink and near your water heater–you may be able to identify Kitec pipes from a simple visual inspection. The Kitec plumbing system usually consists of blue and orange flexible piping and brass fittings. “Kitec” was the most common brand it was sold under, but the following brands were also used: 

Check your pipes for any labels with the above branding or the word “Kitec” on them.

In addition to the orange and blue pipes, Kitec plumbing systems can often be identified by the brass fittings, which will usually have one of the following stamps:

If you have Kitec plumbing, you may also find a yellow sticker on the inside of your electrical panel door. These stickers say “Caution: This building has non-metallic interior water piping.” Normally, metal piping is used as an electrical ground. These polyethylene pipes cannot be used as a ground.

If you see any of these telltale identifiers, it’s time to call our team and schedule a Kitec replacement. If you don’t see any of these, but you still have reason to believe you might have Kitec piping, we are happy to come to your home and perform an assessment to determine whether you have any Kitec pipes.

Professional Male Plumber Replacing Sink Trap Indoors

Expert Kelowna Kitec Replacement

If you have Kitec pipes in your home, don’t wait for them to break down and result in costly damages. Call the team at Vision today!

Our experienced team specializes in Kitec pipe replacement, ensuring your home’s plumbing system is safe and reliable. We use top-quality materials that stand the test of time. All our installations are satisfaction guaranteed and done with the utmost care. Choose Vision Plumbing Heating Cooling for professional Kitec pipe replacement you can rely on.

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Trusted by Kelowna & Surrounding Areas

Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.

Family owned and operated since 1986. At Vision, we see your solution!

Vision Plumbing Heating Cooling:
Elevating Service Every Season

Michelle LowMichelle Low
23:03 27 Jun 24
Jeff is by far, the shining star of this company. He is knowledgeable, courteous and goes out of his way to make things right. He is a tremendous asset to this company!
Chantel PavelichChantel Pavelich
22:16 13 Jun 24
Five Star service once again from Vision Mechanical! Kjel fixed my air conditioning problem quickly and had lots of good ideas and suggestions for me moving forward. Highly recommended!
D BartonD Barton
22:51 12 Jun 24
This company is always fantastic. Kjel, thanks for the great hvac service yesterday.
Sam PottsSam Potts
03:04 12 Jun 24
Thank you Kjel for your efficient work. Professional, knowledgeable and a positive attitude. I highly recommend this company for their proficiency.
Louise KitchinLouise Kitchin
23:56 22 May 24
Fast efficient knowledgeable and friendly
02:54 09 May 24
I think it was Kirk or Curt - Didn't quite catch it but had an amazing experience at Brandts Crossing. He explained the whole job upon arrival. The guys walked in with shoes off, socks on, laid down drop sheets. Very neat and tidy and even vacuumed all areas. Definitely recommending Vision to my friends. All of my pipes settled nicely.
Fiona LehnFiona Lehn
20:28 07 May 24
I call Vision for all plumbing and HVAC repairs and servicing. They are always extremely competent, communicative, and thorough, and they have even offered preventative solutions that increased efficiency and saved me money. They're the BEST!
Mandi CarrollMandi Carroll
21:55 02 May 24
Kjel was in our apartment building doing maintenance on our swamp cooler and was very courteous and informative. Glad Vision is looking after our building!
Judy BoyczukJudy Boyczuk
18:54 02 May 24
Just had Kjel up to clean and service our ductless heat pump. He was so nice and did a good job, while he was here my elderly husband fell (Nothing to do with Kjel) Kjel was very concerned and helped with getting him up. Wonderful, caring young man.Judy
Emily McDuffEmily McDuff
23:36 24 Apr 24
Kjel preformed an AC maintenance on my boyfriend’s family home. The service was amazing and we recommend Vision Mechanical to anyone looking to get their home AC or furnace serviced!
Moroni77 NephiMoroni77 Nephi
05:30 24 Apr 24
Gentleman came to our home to do the yearly maintenance checkup on our air conditioner. Arrived on time, and was very thorough with everything. Communication was great and we would be MORE than happy to have them here again!! Highly recommended.
Debbie HudsonDebbie Hudson
17:33 18 Apr 24
Kjel clearly communicated the timeline for the appointment and was incredibly courteous and thorough in his work.I appreciated his manner and explanation of what he was doing, and have already booked my annual contract for next year through him, which was thoroughly explained and convenient to so while he was at the house.
Gordon KurioGordon Kurio
20:37 07 Apr 24
Recent furnace and water heater replacement As usual great service from the Vision Crew. David, Jeff,Kent and Brandon.Well done.
Fred BusbyFred Busby
23:05 05 Apr 24
The crew we had were very professional and the teamwork was great. They were very clean and tidy throughout the entire process.I would highly recommend Vison Plumbing,Fred Busby
Barry AdamBarry Adam
16:48 26 Mar 24
Our Navien on demand hot water went down suddenly. It not only provides hot water for everyday use but for our floor heat as well so we needed it fixed asap. I called 3 local companies that I got off the Navien website. Vision was the third one and the only company where I could get through to a live person. They were out the same afternoon which is very uncommon. They even texted me when the tech was on his way. Kevin the tech was great to deal with and did a good job troubleshooting. It turned out we needed more parts and the have a good web based system for viewing and accepting quotes. They were very responsive which I have not experienced with other local mechanical companies. A great experience thus far.
Dale TurnerDale Turner
23:00 25 Mar 24
Simon came out quickly on a call out and was very pleasant to deal with. He came back a few days later to finish the job. A fine young man.
Payton FraserPayton Fraser
21:18 05 Mar 24
Would highly recommend Vision Plumbing Heating Cooling! Our furnace was giving us grief this morning and they saved the day with same day service and got our heat working again.Not only are they knowledgeable and accommodating but they’re friendly and provide excellent customer service! Definitely give them a call the next time you’re in need of their services!Thank you again!
Caroline GreenwoodCaroline Greenwood
00:01 29 Feb 24
Jeff from Vision Plumbing Heating and Cooling came by today to see if he could get our 1980's gas fireplace working again. He was timely, courteous and knowledgeable, and yes he got our old fireplace working again. Thank you Jeff
Brad ThiessenBrad Thiessen
07:16 26 Feb 24
James! Another great experience of outstanding customer service here with Vision P&H. James helped me get my furnace running in less than 15min on a weekend after waking up to shivers on a windy winter morning. Outstanding!
Robin SmithRobin Smith
02:26 31 Jan 24
Great service from Jeff and the whole team at Vision Mechanical. From the first after hours support call through to diagnosis and prompt repair they were great communicators and easy to do business with.
Julie PaulJulie Paul
06:37 24 Dec 23
Excellent service from the time we booked with a text reminder, then Jeff came right on time, was extremely knowledgeable and professional. He fixed our outdoor fireplace and explained everything to me. We had another company come out before and they could not figure out the issue and just ghosted me after promising to come back and fix. Jeff was able to figure out the issue immediately and provided GREAT service. I highly recommend Vision Mechanical - the prior reviews live up to expectations!
Kaylyn RobinsonKaylyn Robinson
15:13 14 Dec 23
Highly recommend this company. After contacting numerous plumbing companies, and having a couple no-shows and getting the run around, I reached out to Vision Mechanical. The booking process was easy, they showed up on time, and Esteban (the technician) was very friendly, knowledgeable, and thorough. I will certainly use this company again, should I need them in the future.
16:28 12 Dec 23
I used vission plumbing for few jobs in my house. Vision plumbing team is awesome. The house is old and I had to change and fix many things, from changing pipes to fixing bath overflow and installing dishwasher. Vision team helped me with all that. I had hired, unfortunately, another company (Bee's knees plumbing and heating) to install furnace and they did so wrong that I had flood in my basement for a month. I called again Dave, they came, found problem and fixed everything for me. I am definitely taking this company for any future jobs that I will have in the house. I trust them and I know I won't have any problems after they leave. Dave is amazing. For any issue he explained me what is going on and how they can fix that. Every worker from vision was very profesional and respectful. Great job vision team!!!
Roy AndersonRoy Anderson
22:22 11 Dec 23
Jeff came as a follow up visit and didn’t take long to diagnose the problem and find a solution. Fireplace now operating efficiently, Thank you!
Graham BenderGraham Bender
00:17 01 Dec 23
Problem solved quickly and then offered to do another small job because of minimum one hour charge. That is extraordinary.
Junya NakamuraJunya Nakamura
16:10 30 Nov 23
Contacted with them and had responses right away. Had choice of 7am!! Or 3 pm and picked 7pm. Tech: Esteban showed up on time, fixed the problem. Explained about his work and cost. Employing good employees must be good company. They also do commercial work, they did some of the work at my restaurant and again I had no issue at all and did great job!! Highly recommended!!
That FarmThat Farm
04:15 18 Nov 23
Levi expertly tuned up the Natgas fireplace. Excellent work!! Timely and professional. Thank you.
Joanna FoxJoanna Fox
19:22 16 Nov 23
The BEST customer service and knowledgeable maintenance. Thank you Jeff, we are so happy to have our gas fireplace up and running again! ♡ Highly recommend!!!
Barb MacWilliamsBarb MacWilliams
06:58 08 Nov 23
Very happy with Jeff’s work on my old fireplace which needed cleaning and maintenance. Excellent communication and explanation of how things worked and what he was doing.
Brad KoppBrad Kopp
01:49 04 Nov 23
I have used Vision Plumbing Heating Cooling twice in the last six months, once to fix the condenser on the A/C and today to fix the furnace. They are a very responsive and professional company. I arrived home a few nights ago to find the house was an ice box as the furnace was not working. I called Vision the next day and within 24hrs they had a technician on site. His name was Jeff and he was a pleasure to deal with. He removed the motor on the furnace and showed me the source of the problem - two birds had gotten in through the exhaust vent and clogged the system so it shut itself down. He cleaned out the motor, reinstalled it and answered all of my questions. The charges were very reasonable for an hour of time spent at our home to fix the issue. I had a similar great experience with their technician in the summer time. I used Vision Plumbing Heating Cooling as prior to them I had used one of their competitors, Border Plumbing, and the experience was brutal. They sent a technician to diagnose a noisy water pipe in our mechanical room. The tech was onsite for 25min and he told me the problem was in the irrigation line, which I already knew. Then he was done and I got a bill for twice as much as what Vision charged, but Vision actually spent an hour to fix something. Border told me after the first 15min the price goes up, and in response to the negative review I wrote, they said that the technician had to drive for ~50min to get to our place, so they allocated one hour and 17 minutes to the service call, hence the charge. Jeff from Vision had to drive to our place in Kelowna from West Kelowna, spent an hour at the house, fixed a real issue with our furnace, and Vision charged half as much. Use Vision.
Valerie MarshinewValerie Marshinew
01:12 03 Nov 23
We had work done on our plumbing manifolds and most valves in our house . Although Vision Plumbing Heating Cooling were the most second most expensive of the four plumbing quotes we chose them. Michelle was terrific to deal with in the phone being very professional and friendly. On the day of the work Alex and Keenan arrived on time. Both were professional and courteous. They were very helpful and ensured we understood the work being performed and answered all of our questions. I give this company 5/5 for their service performed and I would hire them again. Thank You.Rick & Val MarshinewKelowna, BC
Abe GalAbe Gal
18:14 29 Oct 23
We had Jeff sevicing an oldish fireplace that would not start.We appriciate his vast experience and knowledge , fireplaceworks perfectly now. Cost was fair also. Abe
kevin tomaszewskikevin tomaszewski
01:37 24 Oct 23
I had a plumbing emergency spring up overnight and had to shut off the water supply to the house. They were able to make room for me in their busy schedule the next day and made the repairs I needed in a quick and timely manner. I would recommend Vision Plumbing Heating Cooling to anyone seeking plumbing services, in fact l am going to call them up for a larger job I've been planning for next year.
Shelah PansegrauShelah Pansegrau
23:12 23 Aug 23
Visions had excellent customer service and communication from the outset. Within two days of my request, Jeff came to diagnose and repair the pool heater. He is knowledgeable and respectful, thoroughly explaining the problem while repairing the heater. Thanks Vision Plumbing Heating Cooling!
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