Vision Elite Service Plan
Elevating Service Every Season
The Okanagan's Plumbing & HVAC Maintenance Plans
By being a part of the Vision Elite Service Plan, you will gain peace of mind knowing your yearly AC and Furnace Maintenance are taken care of. Our Vision Elite Service Plan members know that their furnace and air conditioner maintenance is always taken care of before it’s too late.
Full-Service Maintenance, Elevated
Defend Against Breakdowns
From regular equipment maintenance appointments to repairs to new installations, our Elite Service Plan gives you all the plumbing, heating, and cooling services you need, along with exclusive discounts and priority access. Get hassle-free booking for all your appointments, including plumbing and HVAC repairs, furnace, air conditioning, and water heater maintenance, new installations, and more.
Sign up for Vision’s Elite Service Plan today and feel confident that all your plumbing and HVAC needs will be taken care of promptly and at a discounted rate.
Take Advantage Of Savings
Peace Of Mind For Every Season
The Vision Elite Service Plan provides yearly AC maintenance, furnace maintenance, and the option to add additional equipment unique to your home, something equipment manufacturer’s warranties require. Service Plan members gain the benefit of choosing a custom package that suits their household, as well as:
- 15% Off All Service Repair Calls
- No Callout Fees for Service
- Priority Booking
- Cash Rewards Through Our Family Referral Plan
- 1 FREE Sewer main line camera inspection upon request.
- And More!
Vision Elite Service Plan Details
The Vision Elite Service Plan provides yearly AC maintenance, furnace maintenance, and the option to add additional equipment unique to your home, something equipment manufacturer’s warranties require. Service Plan members gain the benefit of choosing a custom package that suits their household, as well as:
- 15% Discount on HVAC & Plumbing Service Repair Calls: Enjoy a 15% discount on all service repair calls.
- Priority Booking: Benefit from priority booking, ensuring as an elite member you receive swift and convenient scheduling of your service appointments.
- Priority Notifications on Vision Promotions: Stay ahead with priority notifications about exclusive promotions from Vision.
- Never Pay a Dispatch Fee (Including Weekends): Experience hassle-free service without any dispatch or overtime fees.
- Earn Cash Through the Vision Family Referral Program: Refer your friends and family to Vision and earn cash rewards through our referral program.
- Receive 30% Off Your Vision Elite Service Plan Renewal: Get a 30% discount on renewing your Vision Elite service plan for successful service referrals.
- $150 Cash Bonus for HVAC Equipment & Replacement Referrals (Including Tankless Water Heater Upgrades): Receive a $150 cash bonus for every successful new client referral leading to HVAC equipment replacement or tankless water heater upgrades.
- Equipment Maintenance Service Twice a Year: Benefit from comprehensive equipment maintenance services twice a year (spring & fall), ensuring optimal performance and longevity.
- Hassle-Free Booking: Reminders and maintenance bookings are managed by our dedicated dispatch team, ensuring peace of mind you won’t miss your maintenance appointments.
- 5% Discount on New Installations: Enjoy a 5% discount on all new installations, making upgrades more cost-effective.
- 1 FREE Sewer Main Line Camera Inspection (Upon Request): Take advantage of a complimentary sewer main line camera inspection upon request (note: Outdoor cleanout must be accessible to receive this service).
Terms and Conditions:
- Valid service plans require clients’ accounts to be in good standing.
- To enjoy the Elite benefits mentioned above, a valid membership is required.
- Discounts cannot be combined with other offers or promotions.
If you leave your HVAC & plumbing’s maintenance neglected, you could be looking at thousands of dollars in repairs and installs down the line. Have peace of mind that Vision Plumbing, Heating & Cooling has your back no matter the season or day.
Vision Elite Service Plan – Elevating Service Every Season
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Professional Staff
Trusted by Kelowna & The Okanagan
Vision Plumbing, Heating & Cooling is a trusted plumbing and heating company serving Kelowna and the Okanagan Valley since 1986, known for our high standards, ethical practices, and commitment to customer satisfaction.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling:
Elevating Service Every Season
Kjel preformed an AC maintenance on my boyfriend’s family home. The service was amazing and we recommend Vision Mechanical to anyone looking to get their home AC or furnace serviced!
Gentleman came to our home to do the yearly maintenance checkup on our air conditioner. Arrived on time, and was very thorough with everything. Communication was great and we would be MORE than happy to have them here again!! Highly recommended.
Kjel clearly communicated the timeline for the appointment and was incredibly courteous and thorough in his work.I appreciated his manner and explanation of what he was doing, and have already booked my annual contract for next year through him, which was thoroughly explained and convenient to so while he was at the house.
Recent furnace and water heater replacement As usual great service from the Vision Crew. David, Jeff,Kent and Brandon.Well done.
The crew we had were very professional and the teamwork was great. They were very clean and tidy throughout the entire process.I would highly recommend Vison Plumbing,Fred Busby
Our Navien on demand hot water went down suddenly. It not only provides hot water for everyday use but for our floor heat as well so we needed it fixed asap. I called 3 local companies that I got off the Navien website. Vision was the third one and the only company where I could get through to a live person. They were out the same afternoon which is very uncommon. They even texted me when the tech was on his way. Kevin the tech was great to deal with and did a good job troubleshooting. It turned out we needed more parts and the have a good web based system for viewing and accepting quotes. They were very responsive which I have not experienced with other local mechanical companies. A great experience thus far.
Simon came out quickly on a call out and was very pleasant to deal with. He came back a few days later to finish the job. A fine young man.
Would highly recommend Vision Plumbing Heating Cooling! Our furnace was giving us grief this morning and they saved the day with same day service and got our heat working again.Not only are they knowledgeable and accommodating but they’re friendly and provide excellent customer service! Definitely give them a call the next time you’re in need of their services!Thank you again!
Jeff from Vision Plumbing Heating and Cooling came by today to see if he could get our 1980's gas fireplace working again. He was timely, courteous and knowledgeable, and yes he got our old fireplace working again. Thank you Jeff
James! Another great experience of outstanding customer service here with Vision P&H. James helped me get my furnace running in less than 15min on a weekend after waking up to shivers on a windy winter morning. Outstanding!
Great service from Jeff and the whole team at Vision Mechanical. From the first after hours support call through to diagnosis and prompt repair they were great communicators and easy to do business with.
Excellent service from the time we booked with a text reminder, then Jeff came right on time, was extremely knowledgeable and professional. He fixed our outdoor fireplace and explained everything to me. We had another company come out before and they could not figure out the issue and just ghosted me after promising to come back and fix. Jeff was able to figure out the issue immediately and provided GREAT service. I highly recommend Vision Mechanical - the prior reviews live up to expectations!
Highly recommend this company. After contacting numerous plumbing companies, and having a couple no-shows and getting the run around, I reached out to Vision Mechanical. The booking process was easy, they showed up on time, and Esteban (the technician) was very friendly, knowledgeable, and thorough. I will certainly use this company again, should I need them in the future.
I used vission plumbing for few jobs in my house. Vision plumbing team is awesome. The house is old and I had to change and fix many things, from changing pipes to fixing bath overflow and installing dishwasher. Vision team helped me with all that. I had hired, unfortunately, another company (Bee's knees plumbing and heating) to install furnace and they did so wrong that I had flood in my basement for a month. I called again Dave, they came, found problem and fixed everything for me. I am definitely taking this company for any future jobs that I will have in the house. I trust them and I know I won't have any problems after they leave. Dave is amazing. For any issue he explained me what is going on and how they can fix that. Every worker from vision was very profesional and respectful. Great job vision team!!!
Jeff came as a follow up visit and didn’t take long to diagnose the problem and find a solution. Fireplace now operating efficiently, Thank you!
Problem solved quickly and then offered to do another small job because of minimum one hour charge. That is extraordinary.
Contacted with them and had responses right away. Had choice of 7am!! Or 3 pm and picked 7pm. Tech: Esteban showed up on time, fixed the problem. Explained about his work and cost. Employing good employees must be good company. They also do commercial work, they did some of the work at my restaurant and again I had no issue at all and did great job!! Highly recommended!!
Levi expertly tuned up the Natgas fireplace. Excellent work!! Timely and professional. Thank you.
The BEST customer service and knowledgeable maintenance. Thank you Jeff, we are so happy to have our gas fireplace up and running again! ♡ Highly recommend!!!
Very happy with Jeff’s work on my old fireplace which needed cleaning and maintenance. Excellent communication and explanation of how things worked and what he was doing.
I have used Vision Plumbing Heating Cooling twice in the last six months, once to fix the condenser on the A/C and today to fix the furnace. They are a very responsive and professional company. I arrived home a few nights ago to find the house was an ice box as the furnace was not working. I called Vision the next day and within 24hrs they had a technician on site. His name was Jeff and he was a pleasure to deal with. He removed the motor on the furnace and showed me the source of the problem - two birds had gotten in through the exhaust vent and clogged the system so it shut itself down. He cleaned out the motor, reinstalled it and answered all of my questions. The charges were very reasonable for an hour of time spent at our home to fix the issue. I had a similar great experience with their technician in the summer time. I used Vision Plumbing Heating Cooling as prior to them I had used one of their competitors, Border Plumbing, and the experience was brutal. They sent a technician to diagnose a noisy water pipe in our mechanical room. The tech was onsite for 25min and he told me the problem was in the irrigation line, which I already knew. Then he was done and I got a bill for twice as much as what Vision charged, but Vision actually spent an hour to fix something. Border told me after the first 15min the price goes up, and in response to the negative review I wrote, they said that the technician had to drive for ~50min to get to our place, so they allocated one hour and 17 minutes to the service call, hence the charge. Jeff from Vision had to drive to our place in Kelowna from West Kelowna, spent an hour at the house, fixed a real issue with our furnace, and Vision charged half as much. Use Vision.
We had work done on our plumbing manifolds and most valves in our house . Although Vision Plumbing Heating Cooling were the most second most expensive of the four plumbing quotes we chose them. Michelle was terrific to deal with in the phone being very professional and friendly. On the day of the work Alex and Keenan arrived on time. Both were professional and courteous. They were very helpful and ensured we understood the work being performed and answered all of our questions. I give this company 5/5 for their service performed and I would hire them again. Thank You.Rick & Val MarshinewKelowna, BC
We had Jeff sevicing an oldish fireplace that would not start.We appriciate his vast experience and knowledge , fireplaceworks perfectly now. Cost was fair also. Abe
I had a plumbing emergency spring up overnight and had to shut off the water supply to the house. They were able to make room for me in their busy schedule the next day and made the repairs I needed in a quick and timely manner. I would recommend Vision Plumbing Heating Cooling to anyone seeking plumbing services, in fact l am going to call them up for a larger job I've been planning for next year.
Visions had excellent customer service and communication from the outset. Within two days of my request, Jeff came to diagnose and repair the pool heater. He is knowledgeable and respectful, thoroughly explaining the problem while repairing the heater. Thanks Vision Plumbing Heating Cooling!
