Fully Licensed & Insured
Elite Plumbing & HVAC Expertise Since 1986
Transparent Pricing
Financing Solutions
Financing Available with Our partner FinanceIt Home Finance
We understand your budget concerns! That’s why Vision Plumbing offers a range of payment plans tailored to fit your lifestyle and financial needs. Reach out to us today to chat with one of our customer service representatives about our Financeit options. Financeit provides an easy, mobile-friendly way to make affordable payments for significant purchases, allowing you to enhance your quality of life.
Our Financing Program Benefits
- Complete our application in under 5 minutes, get pre-approved for up to $100,000 within seconds.
- Whether you’d prefer to complete our application in the privacy of your home, or on the go - complete the application anywhere and on your preferred device.
- Customize your monthly or biweekly payment to suit your household’s budget.
- Open Loans - Loans can be partially or fully paid at any time without penalty.
- Once approved, you can access the progress and details of your loan online at any time.
Trust Vision Plumbing Heating Cooling
The Plumbing & HVAC Authority
We’re a family-run local company in Kelowna, focusing on HVAC installations, repairs, and maintenance. Vision Plumbing Heating Cooling is your all-in-one plumbing, heating, and cooling service in the Okanagan area. We provide competitive pricing, easy financing, and only send certified professionals to your doorstep.
24/7 Emergency Service
Certified & Trusted Professionals
Unparalleled Customer Service
Better Business Bureau A+ Rating
Kelowna Local Family Run Business
Top Brands We Work With
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Trusted by Kelowna & Surrounding Areas
Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling:
Elevating Service Every Season
I needed my washer and dryer stack pushed back into my closet and hooked up after doing Reno’s. The lady on the phone told me they would need to send two guys and that it would be 100 dollar call out fee that would be waived once it was done. What she didn’t tell me was that they have a flat rate for washer and dryer install of $511. For less than an hour worth of work for 2 guys I was thinking max it would have been $300. The two technicians came to my house for about 10 min and told me the price and I was shocked. I told them the office staff need to tell their potential customers the cost before sending out their guys because this is highway robbery.So now I have been charged $100 and still don’t have my washer and dryer hooked up. I will be going with a different company that said it would be $200.I chose Vision because of the great reviews. I wish someone had warned me what was really going on before I even picked up the phone.The only good thing about this whole scenario were the technicians who came to my house were very nice. However, this does not justify the extremely high pricing.
I had my AC serviced for the first time today. This wonderful young man, named Kjel, arrived on time and was extremely professional and informative. He explained how my heating/AC worked and offered suggestions about saving on costs and offered me a quote on installation of a leak alert apparatus. I felt very comfortable with him, so I left to walk my dog while he worked. The company communicated with me prior to the appointment, with reminders and technician updates. I would recommend Vision to others for sure! Thanks Kjel and Chelsea!
Today I had a plumbing issue with my kitchen sink. It wouldn't drain and water backed up into my dishwasher. These guys were able to have someone come today and I was thankful as water things really scare me. Kevin came and saved the day!! I can't say enough about how awesome he was. He put my worry at ease and fixed the problem. I am thrilled with the fast efficient service I got today. The cost to me today was very reasonable!!!! I am a first time customer but will call them again if I have any other problems. Thank you to all who had a hand in doing this for me today and a special thank you to Kevin!!
I needed to replace my main poly-b water line to the house, opting for trenchless due to my property configuration. Brent came out that same day to review my property and provide a quote, even though it wasn't an emergency. He talked me through a traditional trenched solution in the worst case scenario, and gave me a great deal to replace my aging hot water tank for a tankless system at the same time.The team was courteous and efficient when they arrived to complete everything. Throughout the project both Brent and his team was super transparent and honest which I really appreciated. Minor issues during the job were handled quickly and I was consulted and updated throughout the entire job. The team left the place clean and tidy and I'm pleased with their work. I can't wait to reap the long-term energy savings of the tankless hot water system!
We had 5 toilets replaced at our home and Alex and Slav did a fantastic Job. We were very impressed with their professionalism. They worked really hard to carry toilets upstairs and downstairs and they even took away and disposed the old toilets. They certainly earned a 5 star ⭐️ review! Thank you Slav and Alex you guys did an excellent job !!!! I would strongly recommend them for any type of plumbing work.
If i could leave 10 stars I would! This company is fantastic to deal with! I recently had an issue with no heat in my condo. I called the office and she had an appointment for me the next day. The technicians (1 plumber and 1 HVAC as I needed both) were called out, both so friendly and helpful, quickly fixed my issue. They truly went above and beyond for me. Thanks everyone.
Slavic replaced my hot water tank, and I couldn't be happier with the service! He was professional, efficient, and went above and beyond to ensure everything was done perfectly. He took the time to answer my questions and made sure everything was working smoothly before he left. Highly recommend!
Kevin was fantastic! He came out on a weekend when we had a plumbing emergency and worked quickly and efficiently to fix the issue. He was professional, kind, and incredibly knowledgeable, explaining everything clearly along the way to my husband. It’s hard to find great service like this, and we’re so grateful for his help. Highly recommend Kevin for any plumbing needs!
We had an emergency with our electric water heater in the middle of the night so we did a bit of looking around online for well rated local plumbing companies and found Vision. We called them when they opened at 8am, they sent their man out immediately and by 10:30am we had a new tank installed, crisis averted and peace of mind restored for a competitive price at that.Additionally, I’d like to thank Slavic, the plumber that helped us. He was professional, efficient, friendly and clearly an expert in his field. He genuinely saved the day for us!
Vision Plumbing was fantastic to work with from start to finish. From the initial quote to the installation, everything was seamless. Joel and Jamie were amazing—professional, efficient, and able to complete the install in just one day. If you’ve had bad experiences with trades in the past, Vision Plumbing will restore your confidence. Highly recommend!
Since moving to the Orcanagan, Vision Plumbing and Heating has been our go to company. From requesting service from Peggy or Michelle in office to the Technicians that have installed our 2 Heat Pumps, 2 Furnaces, 2 Thermostats, serviced 2 Fireplaces, everyone is Accommodating, Professional, Personable, Conscientious of your time, Cleanliness post installation and Service. Complete explanation of operational instructions. One of the owners, Brent, installed our water leak sensors and auto shut off valve. Time spent with Brent in our home was all as mentioned above and some good chuckles as well. This allows us the peace of mind to enjoy our passions in life !!!
Jeff is by far, the shining star of this company. He is knowledgeable, courteous and goes out of his way to make things right. He is a tremendous asset to this company!
Five Star service once again from Vision Mechanical! Kjel fixed my air conditioning problem quickly and had lots of good ideas and suggestions for me moving forward. Highly recommended!
This company is always fantastic. Kjel, thanks for the great hvac service yesterday.
Thank you Kjel for your efficient work. Professional, knowledgeable and a positive attitude. I highly recommend this company for their proficiency.
I think it was Kirk or Curt - Didn't quite catch it but had an amazing experience at Brandts Crossing. He explained the whole job upon arrival. The guys walked in with shoes off, socks on, laid down drop sheets. Very neat and tidy and even vacuumed all areas. Definitely recommending Vision to my friends. All of my pipes settled nicely.
I call Vision for all plumbing and HVAC repairs and servicing. They are always extremely competent, communicative, and thorough, and they have even offered preventative solutions that increased efficiency and saved me money. They're the BEST!
Kjel was in our apartment building doing maintenance on our swamp cooler and was very courteous and informative. Glad Vision is looking after our building!
Just had Kjel up to clean and service our ductless heat pump. He was so nice and did a good job, while he was here my elderly husband fell (Nothing to do with Kjel) Kjel was very concerned and helped with getting him up. Wonderful, caring young man.Judy
Kjel preformed an AC maintenance on my boyfriend’s family home. The service was amazing and we recommend Vision Mechanical to anyone looking to get their home AC or furnace serviced!
Gentleman came to our home to do the yearly maintenance checkup on our air conditioner. Arrived on time, and was very thorough with everything. Communication was great and we would be MORE than happy to have them here again!! Highly recommended.
Kjel clearly communicated the timeline for the appointment and was incredibly courteous and thorough in his work.I appreciated his manner and explanation of what he was doing, and have already booked my annual contract for next year through him, which was thoroughly explained and convenient to so while he was at the house.
Recent furnace and water heater replacement As usual great service from the Vision Crew. David, Jeff,Kent and Brandon.Well done.
The crew we had were very professional and the teamwork was great. They were very clean and tidy throughout the entire process.I would highly recommend Vison Plumbing,Fred Busby
Our Navien on demand hot water went down suddenly. It not only provides hot water for everyday use but for our floor heat as well so we needed it fixed asap. I called 3 local companies that I got off the Navien website. Vision was the third one and the only company where I could get through to a live person. They were out the same afternoon which is very uncommon. They even texted me when the tech was on his way. Kevin the tech was great to deal with and did a good job troubleshooting. It turned out we needed more parts and the have a good web based system for viewing and accepting quotes. They were very responsive which I have not experienced with other local mechanical companies. A great experience thus far.
Simon came out quickly on a call out and was very pleasant to deal with. He came back a few days later to finish the job. A fine young man.
Would highly recommend Vision Plumbing Heating Cooling! Our furnace was giving us grief this morning and they saved the day with same day service and got our heat working again.Not only are they knowledgeable and accommodating but they’re friendly and provide excellent customer service! Definitely give them a call the next time you’re in need of their services!Thank you again!
Jeff from Vision Plumbing Heating and Cooling came by today to see if he could get our 1980's gas fireplace working again. He was timely, courteous and knowledgeable, and yes he got our old fireplace working again. Thank you Jeff
James! Another great experience of outstanding customer service here with Vision P&H. James helped me get my furnace running in less than 15min on a weekend after waking up to shivers on a windy winter morning. Outstanding!
Great service from Jeff and the whole team at Vision Mechanical. From the first after hours support call through to diagnosis and prompt repair they were great communicators and easy to do business with.
Excellent service from the time we booked with a text reminder, then Jeff came right on time, was extremely knowledgeable and professional. He fixed our outdoor fireplace and explained everything to me. We had another company come out before and they could not figure out the issue and just ghosted me after promising to come back and fix. Jeff was able to figure out the issue immediately and provided GREAT service. I highly recommend Vision Mechanical - the prior reviews live up to expectations!
Highly recommend this company. After contacting numerous plumbing companies, and having a couple no-shows and getting the run around, I reached out to Vision Mechanical. The booking process was easy, they showed up on time, and Esteban (the technician) was very friendly, knowledgeable, and thorough. I will certainly use this company again, should I need them in the future.
I used vission plumbing for few jobs in my house. Vision plumbing team is awesome. The house is old and I had to change and fix many things, from changing pipes to fixing bath overflow and installing dishwasher. Vision team helped me with all that. I had hired, unfortunately, another company (Bee's knees plumbing and heating) to install furnace and they did so wrong that I had flood in my basement for a month. I called again Dave, they came, found problem and fixed everything for me. I am definitely taking this company for any future jobs that I will have in the house. I trust them and I know I won't have any problems after they leave. Dave is amazing. For any issue he explained me what is going on and how they can fix that. Every worker from vision was very profesional and respectful. Great job vision team!!!
Jeff came as a follow up visit and didn’t take long to diagnose the problem and find a solution. Fireplace now operating efficiently, Thank you!
Problem solved quickly and then offered to do another small job because of minimum one hour charge. That is extraordinary.
Contacted with them and had responses right away. Had choice of 7am!! Or 3 pm and picked 7pm. Tech: Esteban showed up on time, fixed the problem. Explained about his work and cost. Employing good employees must be good company. They also do commercial work, they did some of the work at my restaurant and again I had no issue at all and did great job!! Highly recommended!!
Levi expertly tuned up the Natgas fireplace. Excellent work!! Timely and professional. Thank you.
The BEST customer service and knowledgeable maintenance. Thank you Jeff, we are so happy to have our gas fireplace up and running again! ♡ Highly recommend!!!
Very happy with Jeff’s work on my old fireplace which needed cleaning and maintenance. Excellent communication and explanation of how things worked and what he was doing.
I have used Vision Plumbing Heating Cooling twice in the last six months, once to fix the condenser on the A/C and today to fix the furnace. They are a very responsive and professional company. I arrived home a few nights ago to find the house was an ice box as the furnace was not working. I called Vision the next day and within 24hrs they had a technician on site. His name was Jeff and he was a pleasure to deal with. He removed the motor on the furnace and showed me the source of the problem - two birds had gotten in through the exhaust vent and clogged the system so it shut itself down. He cleaned out the motor, reinstalled it and answered all of my questions. The charges were very reasonable for an hour of time spent at our home to fix the issue. I had a similar great experience with their technician in the summer time. I used Vision Plumbing Heating Cooling as prior to them I had used one of their competitors, Border Plumbing, and the experience was brutal. They sent a technician to diagnose a noisy water pipe in our mechanical room. The tech was onsite for 25min and he told me the problem was in the irrigation line, which I already knew. Then he was done and I got a bill for twice as much as what Vision charged, but Vision actually spent an hour to fix something. Border told me after the first 15min the price goes up, and in response to the negative review I wrote, they said that the technician had to drive for ~50min to get to our place, so they allocated one hour and 17 minutes to the service call, hence the charge. Jeff from Vision had to drive to our place in Kelowna from West Kelowna, spent an hour at the house, fixed a real issue with our furnace, and Vision charged half as much. Use Vision.
We had work done on our plumbing manifolds and most valves in our house . Although Vision Plumbing Heating Cooling were the most second most expensive of the four plumbing quotes we chose them. Michelle was terrific to deal with in the phone being very professional and friendly. On the day of the work Alex and Keenan arrived on time. Both were professional and courteous. They were very helpful and ensured we understood the work being performed and answered all of our questions. I give this company 5/5 for their service performed and I would hire them again. Thank You.Rick & Val MarshinewKelowna, BC
We had Jeff sevicing an oldish fireplace that would not start.We appriciate his vast experience and knowledge , fireplaceworks perfectly now. Cost was fair also. Abe
I had a plumbing emergency spring up overnight and had to shut off the water supply to the house. They were able to make room for me in their busy schedule the next day and made the repairs I needed in a quick and timely manner. I would recommend Vision Plumbing Heating Cooling to anyone seeking plumbing services, in fact l am going to call them up for a larger job I've been planning for next year.
Visions had excellent customer service and communication from the outset. Within two days of my request, Jeff came to diagnose and repair the pool heater. He is knowledgeable and respectful, thoroughly explaining the problem while repairing the heater. Thanks Vision Plumbing Heating Cooling!
