Fireplace Service & Repair

Kelowna & The Okanagan's Fireplace Experts

Fireplaces are an important source of heat for many home across the Okanagan, so if yours isn’t working properly, reach out right away! At Vision Plumbing Heating Cooling, we offer fireplace service & repair in Kelowna and the Okanagan, including: ignition system replacements, burner replacements, fixing pilot systems, diagnossing ventilation issues, gas leak repairs, and more.

Electrical Repair - Electrical Fireplace Installation
Chimney Sweep

Fireplace Maintenance

Keeping Residents Of Kelowna & The Okanagan Warm

It is important to schedule regular fireplace maintenance at least once every two years. With our qualified technicians, we will keep your fireplace running smoothly, letting you and your family stay comfortable and warm through the coldest months of the year. When a fireplace doesn’t get serviced for a number of years, we’ve found that there can be issues once it’s finally cleaned.

With maintenance, a well taken care of fireplace will last much longer, reducing high repair bills in the future. We service most brands of fireplaces, just contact us if you have any questions.

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Professional Staff

Trusted by The Okanagan

Vision Plumbing, Heating & Cooling is a trusted plumbing and heating company serving Kelowna and the Okanagan Valley since 1986, known for our high standards, ethical practices, and commitment to customer satisfaction.

Family owned and operated since 1986. At Vision, we see your solution!

Vision Plumbing Heating Cooling:
Elevating Service Every Season

Kaylyn RobinsonKaylyn Robinson
15:13 14 Dec 23
Highly recommend this company. After contacting numerous plumbing companies, and having a couple no-shows and getting the run around, I reached out to Vision Plumbing Heating Cooling. The booking process was easy, they showed up on time, and Esteban (the technician) was very friendly, knowledgeable, and thorough. I will certainly use this company again, should I need them in the future.
D MD M
16:28 12 Dec 23
I used vission plumbing for few jobs in my house. Vision plumbing team is awesome. The house is old and I had to change and fix many things, from changing pipes to fixing bath overflow and installing dishwasher. Vision team helped me with all that. I had hired, unfortunately, another company (Bee's knees plumbing and heating) to install furnace and they did so wrong that I had flood in my basement for a month. I called again Dave, they came, found problem and fixed everything for me. I am definitely taking this company for any future jobs that I will have in the house. I trust them and I know I won't have any problems after they leave. Dave is amazing. For any issue he explained me what is going on and how they can fix that. Every worker from vision was very profesional and respectful. Great job vision team!!!
Roy AndersonRoy Anderson
22:22 11 Dec 23
Jeff came as a follow up visit and didn’t take long to diagnose the problem and find a solution. Fireplace now operating efficiently, Thank you!
Graham BenderGraham Bender
00:17 01 Dec 23
Problem solved quickly and then offered to do another small job because of minimum one hour charge. That is extraordinary.
Junya NakamuraJunya Nakamura
16:10 30 Nov 23
Contacted with them and had responses right away. Had choice of 7am!! Or 3 pm and picked 7pm. Tech: Esteban showed up on time, fixed the problem. Explained about his work and cost. Employing good employees must be good company. They also do commercial work, they did some of the work at my restaurant and again I had no issue at all and did great job!! Highly recommended!!
That FarmThat Farm
04:15 18 Nov 23
Levi expertly tuned up the Natgas fireplace. Excellent work!! Timely and professional. Thank you.
Joanna FoxJoanna Fox
19:22 16 Nov 23
The BEST customer service and knowledgeable maintenance. Thank you Jeff, we are so happy to have our gas fireplace up and running again! ♡ Highly recommend!!!
Barb MacWilliamsBarb MacWilliams
06:58 08 Nov 23
Very happy with Jeff’s work on my old fireplace which needed cleaning and maintenance. Excellent communication and explanation of how things worked and what he was doing.
Brad KoppBrad Kopp
01:49 04 Nov 23
I have used Vision Plumbing Heating Cooling twice in the last six months, once to fix the condenser on the A/C and today to fix the furnace. They are a very responsive and professional company. I arrived home a few nights ago to find the house was an ice box as the furnace was not working. I called Vision the next day and within 24hrs they had a technician on site. His name was Jeff and he was a pleasure to deal with. He removed the motor on the furnace and showed me the source of the problem - two birds had gotten in through the exhaust vent and clogged the system so it shut itself down. He cleaned out the motor, reinstalled it and answered all of my questions. The charges were very reasonable for an hour of time spent at our home to fix the issue. I had a similar great experience with their technician in the summer time. I used Vision Plumbing Heating Cooling as prior to them I had used one of their competitors, Border Plumbing, and the experience was brutal. They sent a technician to diagnose a noisy water pipe in our mechanical room. The tech was onsite for 25min and he told me the problem was in the irrigation line, which I already knew. Then he was done and I got a bill for twice as much as what Vision charged, but Vision actually spent an hour to fix something. Border told me after the first 15min the price goes up, and in response to the negative review I wrote, they said that the technician had to drive for ~50min to get to our place, so they allocated one hour and 17 minutes to the service call, hence the charge. Jeff from Vision had to drive to our place in Kelowna from West Kelowna, spent an hour at the house, fixed a real issue with our furnace, and Vision charged half as much. Use Vision.
Valerie MarshinewValerie Marshinew
01:12 03 Nov 23
We had work done on our plumbing manifolds and most valves in our house . Although Vision Plumbing Heating Cooling were the most second most expensive of the four plumbing quotes we chose them. Michelle was terrific to deal with in the phone being very professional and friendly. On the day of the work Alex and Keenan arrived on time. Both were professional and courteous. They were very helpful and ensured we understood the work being performed and answered all of our questions. I give this company 5/5 for their service performed and I would hire them again. Thank You.Rick & Val MarshinewKelowna, BC
Abe GalAbe Gal
18:14 29 Oct 23
We had Jeff sevicing an oldish fireplace that would not start.We appriciate his vast experience and knowledge , fireplaceworks perfectly now. Cost was fair also. Abe
kevin tomaszewskikevin tomaszewski
01:37 24 Oct 23
I had a plumbing emergency spring up overnight and had to shut off the water supply to the house. They were able to make room for me in their busy schedule the next day and made the repairs I needed in a quick and timely manner. I would recommend Vision Plumbing Heating Cooling to anyone seeking plumbing services, in fact l am going to call them up for a larger job I've been planning for next year.
Shelah PansegrauShelah Pansegrau
23:12 23 Aug 23
Visions had excellent customer service and communication from the outset. Within two days of my request, Jeff came to diagnose and repair the pool heater. He is knowledgeable and respectful, thoroughly explaining the problem while repairing the heater. Thanks Vision Plumbing Heating Cooling!
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logo for teca (thermal environmental comfort association) used to indicate that Vision Plumbing Heating Cooling is a member.