Advanced Water Leak Detection Services
Same Day Service Across Kelowna & Surrounding Areas
Kelowna Water Leak Detection & Flood Prevention
Prevention Is Your Best Investment
With snow thaws and heavier rains, springtime in Kelowna brings a heightened flood risk: stay ahead of this by installing a reliable sump pump and advanced water leak detection system.
Our water leak detection services help keep your home safe, by promptly identifying and addressing leaks to prevent floods and further water damage. If you’re currently dealing with a flood or leak, don’t wait! Call our 24/7 emergency line now.
Simplified Water Leak Detection for Homeowners, Building Managers, Strata Managers, & Property Managers
Vision Plumbing Heating Cooling is proud to provide professional installation of smart water leak detection systems for any fixtures you wish to monitor, ensuring peace of mind even when you’re away from home. For condo and apartment managers, strata managers, and and really all property owners, the concern of a hidden water leak somewhere in the building can be a source of worry. The most common insurance claims for water damage arise from fridge water lines and dishwasher leaks. Tools like Sedna Water Leak System, or Flo By Moen, offer simplified management that helps homeowners and property managers avoid costly claims or water damage.
Sedna Leak Detection System - Say Goodbye to Water Damages
With Sedna by Sinope, you not only receive timely notifications about problems, but also gain insight into which fixture is leaking. This can save you hundreds of dollars in damage caused by water leaks or the expenses of exploratory diagnostics. No matter where you are in the world, you’ll receive notifications of any issues with the monitored fixtures, and the problem will be stopped as soon as it’s detected.
Sedna water leak detectors and valves provide 24/7 surveillance (even without internet or during a power outage), and can automatically close valves when as little as 0.4 mm of water is detected – plenty of time to avoid serious water damage. Aside from just pre-emptively detecting leaks, Sedna can detect frost risks to prevent pipes from freezing and bursting. Contact our water leak experts today to discuss Sedna and the best solution for you.
Vision Plumbing Heating Cooling is your trusted local supplier for Sedna Water Damage Products in Kelowna, Vernon, Penticton, and surrounding Okanagan areas. We offer supply and installation services for these advanced systems, enabling you to enjoy peace of mind, knowing that your home is protected from water leaks even when you’re away.
Flo by Moen
Flo by Moen is a smart water-leak detection device that makes it easy to protect your home. Monitor your home’s water usage, including flow rate, pressure, and ambient temperature from your smartphone. Flo provides you with 24/7 leak monitoring, automatic shutoff when a leak is detected, and real-time alerts. With Flo by Moen, you can shut off your home water supply at the touch of a button, so even if a leak is detected while you are away on vacation, you can protect your home from afar. Flo by Moen is proven to decrease water damage incidents by 96%. If you are interested in having Flo by Moen installed in your home, get in touch with the team of experts at Vision Plumbing Heating Cooling today!
This advanced system not only detects leaks but also shuts off the water source to the affected fixture when a leak is detected. You’ll receive a notification on your phone specifying the issue and which fixture is involved. Remarkably, this system can detect leaks as small as 0.015 inches of water and will automatically close your main water line valve.

Comprehensive Flood Prevention & Basement Flood Protection Solutions
At Vision Plumbing Heating Cooling, we offer top-notch flood prevention solutions and basement flood protection services to ensure your home remains safe and dry. Don’t leave your property vulnerable to floods; explore our services to learn how to prevent basement flooding during heavy rains and secure your home against water damage.

Don't Wait For The Waters To Begin Rising - Rely On Sump Pump Experts
Basements are particularly susceptible to flooding, and it’s crucial to have robust systems in place to prevent basement flooding. Our basement flood prevention systems are designed to keep your basement dry and your property safe.
Sump pumps are your best defence in the prevention of floods, potentially saving you thousands of dollars in damage to your property. Our sump pump experts can help you assess your home, and determine the best solution for your property. If you already have a sump pump, we can help with the maintenance of your system to ensure it is ready when flooding occurs. Protect the value of your home and avoid costly damage with Vision Plumbing Heating Cooling’s flood prevention services. Contact our local plumbing experts today!
Replace Poly B Plumbing & Kitec Pipes
If your house or business has Poly B or Kitec pipes, it is only a matter of time until it leaks. Delaying the replacement of these pipes will only lead to more costly water damage repairs later. Vision Plumbing Heating Cooling has expert plumbers ready to help with Kitec Pipe Replacements and Poly B repipes across Kelowna, Vernon, Penticton, and other nearby Okanagan Areas.

Common Flood Prevention Questions (FAQ)
How Can I Prevent Flood Damage?
Flood prevention comes in different forms. For those with a sump pump, it’s crucial to pay attention if any alarm is going off. Other sources of flooding are from storms, melting and other situations. Proactive inspection helps immensely. Check for cracks in your foundation. See that windows, walls, roofs and doors do not have leaks. Look for runoff that might be diverting water towards the building and divert it away.
How can I detect & prevent leaks before they happen?
Installing a smart water leak detection system can automatically shut valves as soon as a potential leak is detected (and immediately alert you as to which pipe or fixture was the culprit). This is one of the best ways to not only prevent floods, but avoid water damage in the first place. Perfect for homeowners, as well as building and strata managers, and businesses.
If I Am Experiencing A Flood What Should I Do?
Floods are nasty situation to have to deal with. If you have minor flooding starting to occur, best to treat it as if it’s going to get bigger quickly and act accordingly. If the flooding is bigger, act now. Do not wait. Call us ASAP so that we can get a crew to you. In the meantime, shut the power (to the affected are or to the whole building if necessary) to avoid electrocution. Find the source of the flooding and stop it if you can (e.g. sandbags outside the building). Call us to let us know the specifics and we can advise further. Don’t panic – we’re here to help.
How Do I Know If My Sump Pump Is Broken?
A sump pump that is malfunctioning could be the result of a number of things, such as mechanical failure, clogged system, failed switch or power source issue. If the sump pump is not working, you face the danger of a flood. That’s why we recommend calling us ASAP. Our goal is to help you avoid disaster and keep your home or property running smoothly.
Currently Experiencing A Flood? We Can Help!
If you’re currently facing a basement flood or water issues in your home, we’re here to assist you. We can connect you with reputable restoration specialists in the Okanagan Valley who can salvage your damaged belongings. Acting swiftly is essential; it’s crucial to remove all water and moisture and thoroughly clean the affected areas of your home. Without a proper response, water can penetrate deep into the wood studs, leading to severe damage and rot.
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Years
Awards
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Trusted by Kelowna & Surrounding Areas
Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling:
Elevating Service Every Season
Love their branding too. 😉👍
Michelle in the office arranged to have Dave do an assessment and estimate. Right off the bat I was impressed to receive a text with the date & time Dave would come over. He did. And he immediately left us with a good impression.
Within 30 minutes, we had an education on these systems, what would be the right size for our 1500 sq.ft. home, the process of ordering & installation, and an estimate…with no pressure at all, even knowing we were shopping around.
Well we did go with Vision, and once the hoops on our end were jumped through (educating our Strata Council) we went ahead and confirmed we were ready to get this done.
Within a week, the unit came in, and a few days later, Michelle reached out to asking about a mutually convenient date. We were impressed with their flexibility to match our availability. A date was picked, and a few days before, Brandi from the office sent a text with a head shot of the HVAC technician, Joel, who would be coming over to do the work.
He showed up (on time!) along with his partner, and they got the job done. Part way through the day, the electricians arrived to begin their part, which was completed on my next day off.
Just look at this clean installation in the pictures! We are very pleased with the work done, the punctuality, the cleanliness of the workers and their care and attention to keeping their work areas clean.
Once completed, the office again sent a text, this time with the head shot of Jeff, the inspector. He showed up as promised, then took a good hour to remove covers, measure pressures, check power, amp draws, etc. and make sure all was perfect. And it was. He tested the cooling and the heating operations, provided a ton of good information for me, then we were done.
One more thing - each time one of these technicians came into our place, they complimented us on our home. That goes a long way to increasing your love for a company, doesn't it?!
So, if this is the summer you need a new Mini-Split, I highly recommend Vision Plumbing Heating Cooling. We’ve used our unit for the heat we had these last couple days and absolutely can’t believe what a difference it’s already made in our comfort level.
Thank Your Vision team - all of you!!
He replaced the tank and flushed the system for $1,400—a significant savings compared to the $2,300 quoted by the first company for the same service. I found Alex to be competent, straightforward, and focused only on the services that were genuinely necessary. There was no pressure to upsell, and I truly appreciated his honest and professional approach.
Because of the great experience, I decided to enroll in their annual servicing package for AC, heating, and plumbing. My furnace and AC have already been serviced, and I’ve been very satisfied with the work.
I'm so glad I found Vision Plumbing and Heating—they strike me as honest, reliable, and customer-focused. Highly recommend!
So now I have been charged $100 and still don’t have my washer and dryer hooked up. I will be going with a different company that said it would be $200.
I chose Vision because of the great reviews. I wish someone had warned me what was really going on before I even picked up the phone.
The only good thing about this whole scenario were the technicians who came to my house were very nice. However, this does not justify the extremely high pricing.
The team was courteous and efficient when they arrived to complete everything. Throughout the project both Brent and his team was super transparent and honest which I really appreciated. Minor issues during the job were handled quickly and I was consulted and updated throughout the entire job. The team left the place clean and tidy and I'm pleased with their work. I can't wait to reap the long-term energy savings of the tankless hot water system!
Additionally, I’d like to thank Slavic, the plumber that helped us. He was professional, efficient, friendly and clearly an expert in his field. He genuinely saved the day for us!
Judy
I appreciated his manner and explanation of what he was doing, and have already booked my annual contract for next year through him, which was thoroughly explained and convenient to so while he was at the house.
Well done.
I would highly recommend Vison Plumbing,
Fred Busby
Not only are they knowledgeable and accommodating but they’re friendly and provide excellent customer service! Definitely give them a call the next time you’re in need of their services!
Thank you again!
Rick & Val Marshinew
Kelowna, BC
We appriciate his vast experience and knowledge , fireplace
works perfectly now. Cost was fair also. Abe



