Trusted Gas Fireplace Service in Kelowna

Same Day Service Across Kelowna & Surrounding Areas

Same Day Gas Fireplace Repair in Kelowna, Vernon, Penticton & Surrounding Areas.

Fireplaces are an important source of heat for many home across Kelowna, Vernon, and the Okanagan, so if yours isn’t working properly, reach out right away! At Vision Plumbing Heating Cooling, we offer gas fire place service & gas fire place repair in Kelowna and the Okanagan, including: ignition system replacements, burner replacements, fixing pilot systems, diagnosing ventilation issues, gas leak repairs, and more.

Get Up To $150 Off When We Service Your Gas Appliances
FortisBC rebate on qualified furnace, boiler, fireplace, and tankless water heater services.

Fireplace Maintenance

Keeping Residents Of Kelowna & The Okanagan Warm

It is important to schedule regular fireplace maintenance at least once every two years. With our qualified technicians, we will keep your fireplace running smoothly, letting you and your family stay comfortable and warm through the coldest months of the year. When a fireplace doesn’t get serviced for a number of years, we’ve found that there can be issues once it’s finally cleaned.

With maintenance, a well taken care of fireplace will last much longer, reducing high repair bills in the future. We service most brands of fireplaces, just contact us if you have any questions.

Top Brands We Work With

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Professional Staff

Trusted by Kelowna & Surrounding Areas

Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.

Family owned and operated since 1986. At Vision, we see your solution!

Vision Plumbing Heating Cooling:
Elevating Service Every Season

Vision Plumbing Heating Cooling

2600 Acland Rd Unit 8, Kelowna

4.9 536 reviews

See All Reviews Leave A Review

Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical!
Todd M. ★★★★★ in the last week
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More
Paul L. ★★★★★ in the last week
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More
Anthony S. ★★★★★ in the last week
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new.
Jaclyn L. ★★★★★ in the last week
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend!
Child of The C. ★★★★★ in the last week
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More
Travis H. ★★★★★ in the last week
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future
Ryan B. ★★★★★ in the last week
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with.
Lisa S. ★★★★★ in the last week
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More
Pixel Pro P. ★★★★★ in the last week
These guys were great to work with. I would recommend using them!Thanks. Chad … More
WestK “WestK Salon” Event S. ★★★★★ in the last week
The best service you can ask for . thank you again .
Doug M. ★★★★★ in the last week
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of arrival so you aren’t stuck waiting. The technician who was scheduled to do the work fell ill and they were able to get another technician out to do the job same day. Appreciate the great service
Paul V. ★★★★★ 2 weeks ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More
P. ★★★★★ 2 weeks ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am
Sonya M. ★★★★★ 2 weeks ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More
Nicola Gradnitzer M. ★★★★★ 2 weeks ago
Professional, friendly, clear communication and great work!!
Ananda Vacation R. ★★★★★ 3 weeks ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with!
Jagger G. ★★★★★ 3 weeks ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy!
Camilla M. ★★★★★ 3 weeks ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel!
Anthony C. ★★★★★ 3 weeks ago
I started having problems with my furnace one night, and within 12 hours, these … More guys were at my house for a service call. They did the troubleshooting and some maintenance, helped explain my issues and came up with a plan for the future. … More
Raymond B. ★★★★★ 3 weeks ago
Esteban is an excellent plumber! He is polite, respectful, and relational. He … More explained what he would do to help us, why it needed to be done, did it in a timely fashion, and cleaned up after his work had been completed. He is a gem and serves VM well! He is a keeper in my opinion. He is Mr Competent! Cheers. Raymond
Tom R. ★★★★★ 3 weeks ago
Joel helped us out on a hot Sunday on a long weekend. A friendly, professional … More and knowledgeable service man. Highly recommend this company.
Norm S. ★★★★★ 3 weeks ago
I called, they answered and sent a tech the same day. He showed up when they … More said he would. Fixed the leak and did the job right.Thank you.
Richard D. ★★★★★ 3 weeks ago
great service as always
Brenda B. ★★★★★ 4 weeks ago
As a woman on her own it’s a bit terrifying to try to find a plumber who is … More reputable knowledgeable and a nice person to boot.I highly recommend Alex who has been with this company for seven years. … More
Alison L. ★★★★★ 4 weeks ago
Jeff came to fix a small leak near my gas metre. He quickly diagnosed the problem, … More made the repair and ensured that I was included in the process.
Valerie M. ★★★★★ 4 weeks ago
Excellent service, thanks Brent hon..😂
Mitch N. ★★★★★ 3 weeks ago
We arrived at our vacation property for a 2 week stay to find out our A/C wasn’t … More working. I called Vision Mechanical and they had someone to us within 2 hours. Technician, Jeff Knox, arrived and was super helpful. When he found out my 18 year old son was starting his electrical apprenticeship, he showed him a whole bunch of stuff. I quickly became the 3rd wheel to those two but it’s all good. My son got an extremely valuable lesson and most importantly we got our A/C back and working in short order. Aside from the part that we needed (from another supplier), their prices for call out and labour were quite reasonable. Jeff was knowledgeable and super helpful. Conveyed everything clearly so there were no surprises. 10 out of 10 would recommend. Thanks Jeff and Vision Mechanical!
Derrick S. ★★★★★ a month ago
I’ve been using Vision Mechanical for the better part of seven years now across … More multiple properties and projects—most of which have been emergency callouts—and they’ve consistently delivered outstanding service. They’re always quick to respond, even on weekends, and their techs are professional, knowledgeable, and genuinely great to work with.
Most recently, I had them replace a geothermal furnace unit at my own home. The entire experience was excellent. There was a small issue that came up afterward with a drainage line, and they were out right away to take care of it—no hassle, just solutions.
Over the years, I’ve relied on them for everything from plumbing to heating and cooling work, and every time it’s been a smooth and positive process. They’re always upfront, transparent with pricing, and great at communicating what to expect, how they’ll approach the work, and what the timeline will look like. I’ve always appreciated that level of clarity—no surprises, just solid communication.
Linda T. ★★★★★ a month ago
Our domestic water service line started leaking badly and needed to be replaced … More immediately. The first company that we contacted said that it would be six weeks before they could do the job. … More
Ryan W. ★★★★★ a month ago
Fantastic service. Intake was fast and seamless and they had a technician out … More in just a couple days. Kjel helped me out and he was timely, and extremely knowledgable. Checked everything top to bottom and offered multiple solutions. Very … More
Sigurdson H. ★★★★★ a month ago
Vision was great to work with. They were very clear about the situation and … More I always felt like I was very much in the loop. Jarrod was a great tech and I look forward to them assisting with my future rental properties.
Therese M. ★★★★★ a month ago
Esteben is a very professional worker. His work is top notch. Very tidy and … More well organized. He’s personable. It’s rare to see all these good quality’s in today’s world. I will definitely pass on good words about him and the company. 👏👏👏👏
lane L. ★★★★★ a month ago
Jamie and Joel installed my new Airease Furnace today and did a wonderful job. … More So appreciate of their hard work.
Michael B. ★★★★★ a month ago
Great service! Fast, reliable and friendly. Reasonably priced as well. Thanks … More so much for being available when I need you!
Jen H. ★★★★★ a month ago
Unfortunately I needed more plumbing help. Fortunately, Vision was there for … More me yet again with accommodating, efficient and professional service. thank you!
Amy B. ★★★★★ a month ago
Kjel with Vision was awesome. He has a great positive personality, and knows … More what he is doing , he made sure everything was running smooth. I would recommend him and Vision to all my neighbours. He went the extra mile.
David M. ★★★★★ a month ago
Kjel Cartier came today to service my furnace, AC unit and gas fireplace. He … More did a great job and is returning early next week to do a few extra things once he rounds up some new components that will upgrade my HVAC system. Kjel explained … More
Heather B. ★★★★★ a month ago
Kiel, the Heatpump specialist was a very nice, interesting & polite person. … More He did the maintenanceWork efficiently, leaving no mess.
Maureen B. ★★★★★ a month ago
Great customer service. I truly wanted to share with all that I will always … More recommend to neighborsThank you

Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical!
Todd M. ★★★★★ in the last week
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More
Paul L. ★★★★★ in the last week
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More
Anthony S. ★★★★★ in the last week
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new.
Jaclyn L. ★★★★★ in the last week
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend!
Child of The C. ★★★★★ in the last week
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More
Travis H. ★★★★★ in the last week
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future
Ryan B. ★★★★★ in the last week
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with.
Lisa S. ★★★★★ in the last week
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More
Pixel Pro P. ★★★★★ in the last week
These guys were great to work with. I would recommend using them!Thanks. Chad … More
WestK “WestK Salon” Event S. ★★★★★ in the last week
The best service you can ask for . thank you again .
Doug M. ★★★★★ in the last week
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of arrival so you aren’t stuck waiting. The technician who was scheduled to do the work fell ill and they were able to get another technician out to do the job same day. Appreciate the great service
Paul V. ★★★★★ 2 weeks ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More
P. ★★★★★ 2 weeks ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am
Sonya M. ★★★★★ 2 weeks ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More
Nicola Gradnitzer M. ★★★★★ 2 weeks ago
Professional, friendly, clear communication and great work!!
Ananda Vacation R. ★★★★★ 3 weeks ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with!
Jagger G. ★★★★★ 3 weeks ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy!
Camilla M. ★★★★★ 3 weeks ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel!
Anthony C. ★★★★★ 3 weeks ago
I started having problems with my furnace one night, and within 12 hours, these … More guys were at my house for a service call. They did the troubleshooting and some maintenance, helped explain my issues and came up with a plan for the future. … More
Raymond B. ★★★★★ 3 weeks ago
Esteban is an excellent plumber! He is polite, respectful, and relational. He … More explained what he would do to help us, why it needed to be done, did it in a timely fashion, and cleaned up after his work had been completed. He is a gem and serves VM well! He is a keeper in my opinion. He is Mr Competent! Cheers. Raymond
Tom R. ★★★★★ 3 weeks ago
Joel helped us out on a hot Sunday on a long weekend. A friendly, professional … More and knowledgeable service man. Highly recommend this company.
Norm S. ★★★★★ 3 weeks ago
I called, they answered and sent a tech the same day. He showed up when they … More said he would. Fixed the leak and did the job right.Thank you.
Richard D. ★★★★★ 3 weeks ago
great service as always
Brenda B. ★★★★★ 4 weeks ago
As a woman on her own it’s a bit terrifying to try to find a plumber who is … More reputable knowledgeable and a nice person to boot.I highly recommend Alex who has been with this company for seven years. … More
Alison L. ★★★★★ 4 weeks ago
Jeff came to fix a small leak near my gas metre. He quickly diagnosed the problem, … More made the repair and ensured that I was included in the process.
Valerie M. ★★★★★ 4 weeks ago
Excellent service, thanks Brent hon..😂
Mitch N. ★★★★★ 3 weeks ago
We arrived at our vacation property for a 2 week stay to find out our A/C wasn’t … More working. I called Vision Mechanical and they had someone to us within 2 hours. Technician, Jeff Knox, arrived and was super helpful. When he found out my 18 year old son was starting his electrical apprenticeship, he showed him a whole bunch of stuff. I quickly became the 3rd wheel to those two but it’s all good. My son got an extremely valuable lesson and most importantly we got our A/C back and working in short order. Aside from the part that we needed (from another supplier), their prices for call out and labour were quite reasonable. Jeff was knowledgeable and super helpful. Conveyed everything clearly so there were no surprises. 10 out of 10 would recommend. Thanks Jeff and Vision Mechanical!
Derrick S. ★★★★★ a month ago
I’ve been using Vision Mechanical for the better part of seven years now across … More multiple properties and projects—most of which have been emergency callouts—and they’ve consistently delivered outstanding service. They’re always quick to respond, even on weekends, and their techs are professional, knowledgeable, and genuinely great to work with.
Most recently, I had them replace a geothermal furnace unit at my own home. The entire experience was excellent. There was a small issue that came up afterward with a drainage line, and they were out right away to take care of it—no hassle, just solutions.
Over the years, I’ve relied on them for everything from plumbing to heating and cooling work, and every time it’s been a smooth and positive process. They’re always upfront, transparent with pricing, and great at communicating what to expect, how they’ll approach the work, and what the timeline will look like. I’ve always appreciated that level of clarity—no surprises, just solid communication.
Linda T. ★★★★★ a month ago
Our domestic water service line started leaking badly and needed to be replaced … More immediately. The first company that we contacted said that it would be six weeks before they could do the job. … More
Ryan W. ★★★★★ a month ago
Fantastic service. Intake was fast and seamless and they had a technician out … More in just a couple days. Kjel helped me out and he was timely, and extremely knowledgable. Checked everything top to bottom and offered multiple solutions. Very … More
Sigurdson H. ★★★★★ a month ago
Vision was great to work with. They were very clear about the situation and … More I always felt like I was very much in the loop. Jarrod was a great tech and I look forward to them assisting with my future rental properties.
Therese M. ★★★★★ a month ago
Esteben is a very professional worker. His work is top notch. Very tidy and … More well organized. He’s personable. It’s rare to see all these good quality’s in today’s world. I will definitely pass on good words about him and the company. 👏👏👏👏
lane L. ★★★★★ a month ago
Jamie and Joel installed my new Airease Furnace today and did a wonderful job. … More So appreciate of their hard work.
Michael B. ★★★★★ a month ago
Great service! Fast, reliable and friendly. Reasonably priced as well. Thanks … More so much for being available when I need you!
Jen H. ★★★★★ a month ago
Unfortunately I needed more plumbing help. Fortunately, Vision was there for … More me yet again with accommodating, efficient and professional service. thank you!
Amy B. ★★★★★ a month ago
Kjel with Vision was awesome. He has a great positive personality, and knows … More what he is doing , he made sure everything was running smooth. I would recommend him and Vision to all my neighbours. He went the extra mile.
David M. ★★★★★ a month ago
Kjel Cartier came today to service my furnace, AC unit and gas fireplace. He … More did a great job and is returning early next week to do a few extra things once he rounds up some new components that will upgrade my HVAC system. Kjel explained … More
Heather B. ★★★★★ a month ago
Kiel, the Heatpump specialist was a very nice, interesting & polite person. … More He did the maintenanceWork efficiently, leaving no mess.
Maureen B. ★★★★★ a month ago
Great customer service. I truly wanted to share with all that I will always … More recommend to neighborsThank you

Phone

250-470-9552

Email

info@visionplumbingandheating.com

Hours

24/7 Emergency Service