Kelowna Heat Pump Installation & Replacements
Local Experts Since 1986
Same Day Service Across Kelowna & Surrounding Areas
Your Trusted Heat Pump Installer In Kelowna & The Okanagan
Heat pumps provide both heating & cooling, and are an energy efficient alternative to furnaces and A/C, when natural gas isn’t an option. Or, consider combining an electric heat pump with a gas furnace for reliable heating, and access to FortisBC’s $5,000 Dual Fuel Heating System rebate.
Contact our heat pump installation experts today, and ask about our heat pumps built-in-Canada!

Why Choose Vision for Heat Pump Replacements & Installation?
Looking for a “heat pump installer near me”? You have come to the right place.
Searching for “heat pump companies near me”? Look no further.
Vision Plumbing, Heating & Cooling is your trusted local Kelowna heat pump installer and service team.
-
Family owned and local since 1986,
serving Kelowna and the Okanagan -
Licensed & experienced heat pump technicians
handle installations - no apprentices leading jobs -
We take care of permits and help you with
FortisBC’s $5,000 dual fuel rebate process

Benefits of Heat Pumps for Kelowna Homes
- Year-round comfort: heat in winter, cooling in summer, plus better dehumidification than a standard central air conditioner. See more heat pump air conditioner comparisons.
- Energy savings: especially when paired with a high-efficinecy furnace, heat pump AC and heating results in less energy consumption and more comfort year-round.
- Flexible installation options: ducted systems or ductless mini-splits, installed with quiet, modern in-home heads
Plus, there are often heat pump rebates available to help you save money on your installation or heating upgrade Upgrading to a heat pump is often more affordable than you’d think!
Consider Getting A New Ductless Split or Mini Split Heat Pump
Mini Splits offer flexibility because they can be suspended from a ceiling, mounted flush behind a drop ceiling, hung on a wall or floor-standing. Ductless heat pumps allow for a peaceful inside environment by enabling the contractors to install components like compressors and motors outdoors.
Mini split ACs have little to no ducting. Central Air duct losses can easily account for more than 30% of energy consumption, especially if the ducts are not sealed tight or in an unconditioned space such as an attic or crawlspace. They’re perfect for older homes, new-construction hotels, motels, carriage houses, restaurants and more. Contact us for your quote in the Kelowna and surrounding Okanagan area.


Our Installation Process
Free quote and in-home assessment with accurate sizing and project cost estimate. Call-out fees may apply depending on location.
Best heat pump system recommendation that suits your home, comfort needs, and budget.
Permitting and rebate assistance handled by Vision installers.
Installations typically completed in 1 to 3 days, with minimal disruption.
After-install support — we walk you through the controls and offer maintenance plans.
Learn more about heat pumps and our reliable heat pump installation service solutions by giving us a call today at 250-470-9552.
Common Heat Pump Installation Questions (FAQ)
Are heat pump installations eligible for rebates?
There are often rebates available throughout BC for qualifying heat pumps and households. Our expert HVAC technicians can guide you on available heat pump rebates—such as FortisBC’s $5,000 Dual Fuel Heating System rebate or income-qualified rebates—and recommend eligible products.
How long does it take to install a heat pump in Kelowna?
Most heat pump installations in Kelowna take 1 to 3 days, depending on the system type and home layout. Our professional HVAC technicians will assess your home (or business) and ensure a seamless installation process.
How much do Kelowna heat pump installations cost?
The cost of installing a heat pump in Kelowna varies based on the system type and home size. On average, installation ranges from $5,000 to $15,000 before rebates. Our team can provide a detailed quote and help maximize your savings.
Are there any heat pumps made in Canada?
Yes! If you are looking to support local Canadian businesses, Continental is a Canadian made HVAC supplier: including heat pumps and furnaces built in Canada!
Are heat pumps worth it in Kelowna’s climate?
Yes! Heat pumps are highly efficient for Kelowna’s climate, providing both heating and cooling. With moderate winters and warm summers, a heat pump can reduce energy costs while keeping your home comfortable year-round.
Do heat pumps work in cold temperatures?
Yes! Modern cold-climate heat pumps are designed to work efficiently even in sub-zero temperatures. Many homeowners in Kelowna choose hybrid systems (dual fuel) for added reliability during extreme cold snaps.
How long do heat pumps last in Kelowna?
With proper maintenance, a heat pump can last 15–20 years. Regular servicing ensures efficiency and longevity, making it a smart investment for Kelowna homeowners looking for energy-efficient heating and cooling.
Do I need a permit to install a heat pump in Kelowna?
Yes, a permit is typically required for heat pump installation in Kelowna to ensure compliance with local building codes and safety regulations. Our HVAC experts handle the permitting process for you, making installation hassle-free
Top Brands We Work With











Years
Awards
Successful Projects
Professional Staff
Trusted by Kelowna & Surrounding Areas
Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling:
Elevating Service Every Season
Vision Plumbing Heating Cooling
2600 Acland Rd Unit 8, Kelowna
4.9 535 reviews
See All Reviews Leave A Review
-
Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Todd M. ★★★★★ in the last week
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ in the last week
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More -
Anthony S. ★★★★★ in the last week
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new. -
Jaclyn L. ★★★★★ in the last week
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend! -
Child of The C. ★★★★★ in the last week
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More -
Travis H. ★★★★★ in the last week
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future -
Ryan B. ★★★★★ in the last week
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with. -
Lisa S. ★★★★★ in the last week
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More -
Pixel Pro P. ★★★★★ in the last week
These guys were great to work with. I would recommend using them!Thanks. Chad … More -
WestK “WestK Salon” Event S. ★★★★★ in the last week
The best service you can ask for . thank you again . -
Doug M. ★★★★★ in the last week
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of … More -
Paul V. ★★★★★ 2 weeks ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More -
P. ★★★★★ 2 weeks ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am -
Sonya M. ★★★★★ 2 weeks ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More -
Nicola Gradnitzer M. ★★★★★ 2 weeks ago
Professional, friendly, clear communication and great work!! -
Ananda Vacation R. ★★★★★ 3 weeks ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with! -
Jagger G. ★★★★★ 3 weeks ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy! -
Camilla M. ★★★★★ 3 weeks ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel! -
Anthony C. ★★★★★ 3 weeks ago
I started having problems with my furnace one night, and within 12 hours, these … More guys were at my house for a service call. They did the troubleshooting and some maintenance, helped explain my issues and came up with a plan for the future. … More -
Raymond B. ★★★★★ 3 weeks ago
Esteban is an excellent plumber! He is polite, respectful, and relational. He … More explained what he would do to help us, why it needed to be done, did it in a timely fashion, and cleaned up after his work had been completed. He is a gem and serves VM well! He is a keeper in my opinion. He is Mr Competent! Cheers. Raymond -
Tom R. ★★★★★ 3 weeks ago
Joel helped us out on a hot Sunday on a long weekend. A friendly, professional … More and knowledgeable service man. Highly recommend this company. -
Norm S. ★★★★★ 3 weeks ago
I called, they answered and sent a tech the same day. He showed up when they … More said he would. Fixed the leak and did the job right.Thank you. -
Richard D. ★★★★★ 3 weeks ago
great service as always -
Brenda B. ★★★★★ 4 weeks ago
As a woman on her own it’s a bit terrifying to try to find a plumber who is … More reputable knowledgeable and a nice person to boot.I highly recommend Alex who has been with this company for seven years. … More -
Alison L. ★★★★★ 4 weeks ago
Jeff came to fix a small leak near my gas metre. He quickly diagnosed the problem, … More made the repair and ensured that I was included in the process. -
Valerie M. ★★★★★ 4 weeks ago
Excellent service, thanks Brent hon..😂 -
Mitch N. ★★★★★ 3 weeks ago
We arrived at our vacation property for a 2 week stay to find out our A/C wasn’t … More working. I called Vision Mechanical and they had someone to us within 2 hours. Technician, Jeff Knox, arrived and was super helpful. When he found out my 18 year old son was starting his electrical apprenticeship, he showed him a whole bunch of stuff. I quickly became the 3rd wheel to those two but it’s all good. My son got an extremely valuable lesson and most importantly we got our A/C back and working in short order. Aside from the part that we needed (from another supplier), their prices for call out and labour were quite reasonable. Jeff was knowledgeable and super helpful. Conveyed everything clearly so there were no surprises. 10 out of 10 would recommend. Thanks Jeff and Vision Mechanical! -
Derrick S. ★★★★★ 4 weeks ago
I’ve been using Vision Mechanical for the better part of seven years now across … More multiple properties and projects—most of which have been emergency callouts—and they’ve consistently delivered outstanding service. They’re always quick to respond, even on weekends, and their techs are professional, knowledgeable, and genuinely great to work with.
Most recently, I had them replace a geothermal furnace unit at my own home. The entire experience was excellent. There was a small issue that came up afterward with a drainage line, and they were out right away to take care of it—no hassle, just solutions.
Over the years, I’ve relied on them for everything from plumbing to heating and cooling work, and every time it’s been a smooth and positive process. They’re always upfront, transparent with pricing, and great at communicating what to expect, how they’ll approach the work, and what the timeline will look like. I’ve always appreciated that level of clarity—no surprises, just solid communication. -
Linda T. ★★★★★ a month ago
Our domestic water service line started leaking badly and needed to be replaced … More immediately. The first company that we contacted said that it would be six weeks before they could do the job. … More -
Ryan W. ★★★★★ a month ago
Fantastic service. Intake was fast and seamless and they had a technician out … More in just a couple days. Kjel helped me out and he was timely, and extremely knowledgable. Checked everything top to bottom and offered multiple solutions. Very … More -
Sigurdson H. ★★★★★ a month ago
Vision was great to work with. They were very clear about the situation and … More I always felt like I was very much in the loop. Jarrod was a great tech and I look forward to them assisting with my future rental properties. -
Therese M. ★★★★★ a month ago
Esteben is a very professional worker. His work is top notch. Very tidy and … More well organized. He’s personable. It’s rare to see all these good quality’s in today’s world. I will definitely pass on good words about him and the company. 👏👏👏👏 -
lane L. ★★★★★ a month ago
Jamie and Joel installed my new Airease Furnace today and did a wonderful job. … More So appreciate of their hard work. -
Michael B. ★★★★★ a month ago
Great service! Fast, reliable and friendly. Reasonably priced as well. Thanks … More so much for being available when I need you! -
Jen H. ★★★★★ a month ago
Unfortunately I needed more plumbing help. Fortunately, Vision was there for … More me yet again with accommodating, efficient and professional service. thank you! -
Amy B. ★★★★★ a month ago
Kjel with Vision was awesome. He has a great positive personality, and knows … More what he is doing , he made sure everything was running smooth. I would recommend him and Vision to all my neighbours. He went the extra mile. -
David M. ★★★★★ a month ago
Kjel Cartier came today to service my furnace, AC unit and gas fireplace. He … More did a great job and is returning early next week to do a few extra things once he rounds up some new components that will upgrade my HVAC system. Kjel explained … More -
Heather B. ★★★★★ a month ago
Kiel, the Heatpump specialist was a very nice, interesting & polite person. … More He did the maintenanceWork efficiently, leaving no mess. -
Maureen B. ★★★★★ a month ago
Great customer service. I truly wanted to share with all that I will always … More recommend to neighborsThank you
-
Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Todd M. ★★★★★ in the last week
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ in the last week
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More -
Anthony S. ★★★★★ in the last week
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new. -
Jaclyn L. ★★★★★ in the last week
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend! -
Child of The C. ★★★★★ in the last week
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More -
Travis H. ★★★★★ in the last week
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future -
Ryan B. ★★★★★ in the last week
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with. -
Lisa S. ★★★★★ in the last week
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More -
Pixel Pro P. ★★★★★ in the last week
These guys were great to work with. I would recommend using them!Thanks. Chad … More -
WestK “WestK Salon” Event S. ★★★★★ in the last week
The best service you can ask for . thank you again . -
Doug M. ★★★★★ in the last week
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of … More -
Paul V. ★★★★★ 2 weeks ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More -
P. ★★★★★ 2 weeks ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am -
Sonya M. ★★★★★ 2 weeks ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More -
Nicola Gradnitzer M. ★★★★★ 2 weeks ago
Professional, friendly, clear communication and great work!! -
Ananda Vacation R. ★★★★★ 3 weeks ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with! -
Jagger G. ★★★★★ 3 weeks ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy! -
Camilla M. ★★★★★ 3 weeks ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel! -
Anthony C. ★★★★★ 3 weeks ago
I started having problems with my furnace one night, and within 12 hours, these … More guys were at my house for a service call. They did the troubleshooting and some maintenance, helped explain my issues and came up with a plan for the future. … More -
Raymond B. ★★★★★ 3 weeks ago
Esteban is an excellent plumber! He is polite, respectful, and relational. He … More explained what he would do to help us, why it needed to be done, did it in a timely fashion, and cleaned up after his work had been completed. He is a gem and serves VM well! He is a keeper in my opinion. He is Mr Competent! Cheers. Raymond -
Tom R. ★★★★★ 3 weeks ago
Joel helped us out on a hot Sunday on a long weekend. A friendly, professional … More and knowledgeable service man. Highly recommend this company. -
Norm S. ★★★★★ 3 weeks ago
I called, they answered and sent a tech the same day. He showed up when they … More said he would. Fixed the leak and did the job right.Thank you. -
Richard D. ★★★★★ 3 weeks ago
great service as always -
Brenda B. ★★★★★ 4 weeks ago
As a woman on her own it’s a bit terrifying to try to find a plumber who is … More reputable knowledgeable and a nice person to boot.I highly recommend Alex who has been with this company for seven years. … More -
Alison L. ★★★★★ 4 weeks ago
Jeff came to fix a small leak near my gas metre. He quickly diagnosed the problem, … More made the repair and ensured that I was included in the process. -
Valerie M. ★★★★★ 4 weeks ago
Excellent service, thanks Brent hon..😂 -
Mitch N. ★★★★★ 3 weeks ago
We arrived at our vacation property for a 2 week stay to find out our A/C wasn’t … More working. I called Vision Mechanical and they had someone to us within 2 hours. Technician, Jeff Knox, arrived and was super helpful. When he found out my 18 year old son was starting his electrical apprenticeship, he showed him a whole bunch of stuff. I quickly became the 3rd wheel to those two but it’s all good. My son got an extremely valuable lesson and most importantly we got our A/C back and working in short order. Aside from the part that we needed (from another supplier), their prices for call out and labour were quite reasonable. Jeff was knowledgeable and super helpful. Conveyed everything clearly so there were no surprises. 10 out of 10 would recommend. Thanks Jeff and Vision Mechanical! -
Derrick S. ★★★★★ 4 weeks ago
I’ve been using Vision Mechanical for the better part of seven years now across … More multiple properties and projects—most of which have been emergency callouts—and they’ve consistently delivered outstanding service. They’re always quick to respond, even on weekends, and their techs are professional, knowledgeable, and genuinely great to work with.
Most recently, I had them replace a geothermal furnace unit at my own home. The entire experience was excellent. There was a small issue that came up afterward with a drainage line, and they were out right away to take care of it—no hassle, just solutions.
Over the years, I’ve relied on them for everything from plumbing to heating and cooling work, and every time it’s been a smooth and positive process. They’re always upfront, transparent with pricing, and great at communicating what to expect, how they’ll approach the work, and what the timeline will look like. I’ve always appreciated that level of clarity—no surprises, just solid communication. -
Linda T. ★★★★★ a month ago
Our domestic water service line started leaking badly and needed to be replaced … More immediately. The first company that we contacted said that it would be six weeks before they could do the job. … More -
Ryan W. ★★★★★ a month ago
Fantastic service. Intake was fast and seamless and they had a technician out … More in just a couple days. Kjel helped me out and he was timely, and extremely knowledgable. Checked everything top to bottom and offered multiple solutions. Very … More -
Sigurdson H. ★★★★★ a month ago
Vision was great to work with. They were very clear about the situation and … More I always felt like I was very much in the loop. Jarrod was a great tech and I look forward to them assisting with my future rental properties. -
Therese M. ★★★★★ a month ago
Esteben is a very professional worker. His work is top notch. Very tidy and … More well organized. He’s personable. It’s rare to see all these good quality’s in today’s world. I will definitely pass on good words about him and the company. 👏👏👏👏 -
lane L. ★★★★★ a month ago
Jamie and Joel installed my new Airease Furnace today and did a wonderful job. … More So appreciate of their hard work. -
Michael B. ★★★★★ a month ago
Great service! Fast, reliable and friendly. Reasonably priced as well. Thanks … More so much for being available when I need you! -
Jen H. ★★★★★ a month ago
Unfortunately I needed more plumbing help. Fortunately, Vision was there for … More me yet again with accommodating, efficient and professional service. thank you! -
Amy B. ★★★★★ a month ago
Kjel with Vision was awesome. He has a great positive personality, and knows … More what he is doing , he made sure everything was running smooth. I would recommend him and Vision to all my neighbours. He went the extra mile. -
David M. ★★★★★ a month ago
Kjel Cartier came today to service my furnace, AC unit and gas fireplace. He … More did a great job and is returning early next week to do a few extra things once he rounds up some new components that will upgrade my HVAC system. Kjel explained … More -
Heather B. ★★★★★ a month ago
Kiel, the Heatpump specialist was a very nice, interesting & polite person. … More He did the maintenanceWork efficiently, leaving no mess. -
Maureen B. ★★★★★ a month ago
Great customer service. I truly wanted to share with all that I will always … More recommend to neighborsThank you



