Trusted Water Treatment Systems in Kelowna
Same Day Service Across Kelowna & Surrounding Areas
Did you know that there are over 80 potentially harmful contaminants in drinking water? Not only that, but untreated water causes thousands of plumbing and appliance problems every year. So by investing in a new water treatment system, you’ll be investing in a cleaner, healthier, and cheaper future.
Vision Plumbing Heating Cooling has been serving Kelowna and surrounding areas since 1986, and we’re proud to provide top-quality water treatment throughout the area. Get in touch today to discover your water treatment options.

Understanding Water Treatment Systems
In short: water treatment systems remove pollutants and contaminants from water in order to make it safe to use and consume. As you can imagine, water treatment is super important for both residential and commercial properties.
However, water treatment isn’t all that easy, as different premises require different solutions.
To help clear things up, we’ve made a list of the most common types of water treatment systems in the Kelowna area:
Types of Water Treatment Systems
There are three main types of water treatment systems, each with its own pros and cons. The decision you make will depend on your needs and budget – but don’t worry, our trained technicians can help you make the right choice.
Water Conditioning Systems
When water contains high levels of calcium and magnesium ions, it becomes ‘hard’. You can easily tell if your water is hard by checking to see if it looks unusually cloudy.
At a basic level, water conditioning systems alter the structure of the minerals in the water to prevent them from forming scale deposits. They use ion exchange resins to replace calcium and magnesium ions with sodium or potassium ions.
Conditioning systems are very effective in reducing hardness, and can even give you softer skin and hair. On the other hand, they don’t remove other contaminants from your water and require regular check-ups.
Water Filtration Systems
Filtration-style systems combat contaminants differently. They use:
- Mechanical filtration to physically block sediment and rust particles
- Activated carbon to absorb organic compounds like chlorine
- Reverse osmosis to remove other contaminants, including bacteria and viruses
While water filtration systems are great all-round water purifiers, they can be more expensive to operate and install. Plus, their filters require regular changing.
Ultraviolet Water Treatment Systems
As you might imagine, ultraviolet water treatment systems use UV light to disinfect water. That’s because UV damages the DNA and RNA of bacteria and other pathogens, effectively disabling them.
UV water treatment systems are the gold-standard when it comes to killing microorganisms, and don’t add any chemicals to your water. There are numerous benefits of UV water filtration in Kelowna and surrounding Okanagan areas, especially where many rely on wells, spring run-off, and lakes. Of course, though, they can be more expensive to run and don’t target heavy metals or particulates.
Benefits of Installing a Water Treatment System
Installing a water treatment system may seem like a big undertaking, but there are many reasons why it’s worth doing – and they’re not all about safety, either. Let’s take a look:
-
Improved water quality and taste
When you remove the many contaminants and sediment present in unfiltered water, your water quality rating increases dramatically. That’s reflected in the taste, too: purer-tasting water for better drinking. -
Health benefits
Not only does water treatment remove harmful pathogens from your water, but treated water has been proven to actually improve your health: weight loss, better digestion, more energy, and a stronger immune system have all been linked to cleaner water. -
Protection for plumbing systems and appliances
By treating your water, you’re also preventing scale buildup, corrosion, and blockages from affecting your whole home. That means fewer odd-jobs and a lot less stress!

Choosing the Right Water Treatment System for Your Home
Every home is unique, so your home water treatment system should be too. That’s why our water treatment specialists can help determine the best type of system for your space. We’ll consider:
- Your current water quality
We’ll conduct a water quality test and help pinpoint where your current system is falling short.
- Your budget
We never oversell. We’ll find the best system that you can afford, every time. We even offer financing!
- Your specific needs
We put you first. Allergies, available space, and preferences are all taken into account during our decision-making process.
Water Treatment System Installation & Maintenance Services
Our specially trained technicians are the best in the game at water treatment system installation and maintenance in the Kelowna area. And as a Certified Novo Dealer, we specialize in Novo systems but can work with whatever brand you have, and will always recommend the best solution for your situation.
Whatever system type you decide on, we’re ready to get it up and running in just a few steps:
- Assess: We perform extensive tests on your water supply
- Select: We help you choose the best system for your home
- Prepare: We turn off the water supply, drain the system, and choose our installation location
- Install: We mount your unit, connect it to your plumbing system, and, when necessary, connect it to your power system
- Test: We never leave without making sure everything’s in perfect shape
- Maintain: We schedule regular check-ups to keep your system, and you, happy
The last step, maintenance, is crucial. Without scheduling regular check-ups, you’re looking at higher bills and dirtier water – not to mention costly repairs and replacements if a preventable annoyance becomes a major problem. That’s because maintenance helps:
- Keep your system running optimally
- Keep your water clean all year round
- Keep bills low
- Keep your plumbing system and appliances clean
That’s why Vision offers the most comprehensive water treatment system installation and maintenance services in Kelowna – keeping the Okanagan Valley refreshed, one tap at a time.
Certified Novo Dealer: Quality You Can Trust
When we say our technicians are the best in the business, that’s not just us telling you. As a Certified Novo Dealer, our specialists are rigorously trained to provide the highest-quality plumbing and water treatment services.
And it gets better: we offer exclusive offers on a range of top-tier Novo products. So if you’re interested in getting great water treatment products for even better prices, don’t hesitate to reach out!
With a range of warranty-protected speciality filters and systems, Novo know what they’re doing. This is water treatment, built to last.

Ready to Contact a Water Treatment System Expert?
Water quality is one of the most important aspects of your home, and investing in a water treatment system is the best way to ensure it. Not only will you save money in the long run, but you’ll also improve the taste of your water, help maintain your plumbing system, and even boost your health.
When it comes to something as crucial as water treatment, you want experts you can rely on. Vision Plumbing Heating Cooling is those experts: with over 37 years of experience, a Customer Satisfaction Guarantee, and flexible payment options, you know you’re in safe hands.
Reaching us is as easy as can be: call us at 250-470-9552 for 24/7 emergency services, or find our other contact methods here. We can’t wait to hear from you!
Frequently Asked Questions About Water Treatment Systems
What is a water treatment system?
A water treatment system is a device that removes contaminants from water to make it safe for consumption or industrial use. These devices usually include filtration, softening, disinfection, and desalination processes.
How does a water softener work?
‘Hard’ water is water with too many calcium and magnesium ions. A water ‘softener’ uses ion exchange to replace those ions with sodium or potassium ions, thereby preventing scale buildup in plumbing and other appliances.
How often should I change the filters in my water filtration system?
It all depends on the quality of your water and how much you use, but typically you should aim to change your filters every 3 to 12 months. If you’re not sure, contact a local plumbing service like Vision Plumbing Heating Cooling.
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Years
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Trusted by Kelowna & Surrounding Areas
Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling:
Elevating Service Every Season
Vision Plumbing Heating Cooling
2600 Acland Rd Unit 8, Kelowna
4.9 539 reviews
See All Reviews Leave A Review
-
Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Todd M. ★★★★★ 3 weeks ago
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ 3 weeks ago
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More -
Anthony S. ★★★★★ 3 weeks ago
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new. -
Jaclyn L. ★★★★★ 3 weeks ago
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend! -
Child of The C. ★★★★★ 3 weeks ago
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More -
Travis H. ★★★★★ 3 weeks ago
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future -
Ryan B. ★★★★★ 3 weeks ago
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with. -
Lisa S. ★★★★★ 3 weeks ago
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More -
Pixel Pro P. ★★★★★ 3 weeks ago
These guys were great to work with. I would recommend using them!Thanks. Chad … More -
WestK “WestK Salon” Event S. ★★★★★ 3 weeks ago
The best service you can ask for . thank you again . -
Doug M. ★★★★★ 3 weeks ago
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of arrival so you aren’t stuck waiting. The technician who was scheduled to do the work fell ill and they were able to get another technician out to do the job same day. Appreciate the great service -
Paul V. ★★★★★ 4 weeks ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More -
P. ★★★★★ 4 weeks ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am -
Sonya M. ★★★★★ 4 weeks ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More -
Nicola Gradnitzer M. ★★★★★ 4 weeks ago
Professional, friendly, clear communication and great work!! -
Ananda Vacation R. ★★★★★ a month ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with! -
Jagger G. ★★★★★ a month ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy! -
Camilla M. ★★★★★ a month ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel! -
Anthony C. ★★★★★ a month ago
I started having problems with my furnace one night, and within 12 hours, these … More guys were at my house for a service call. They did the troubleshooting and some maintenance, helped explain my issues and came up with a plan for the future. … More -
Raymond B. ★★★★★ a month ago
Esteban is an excellent plumber! He is polite, respectful, and relational. He … More explained what he would do to help us, why it needed to be done, did it in a timely fashion, and cleaned up after his work had been completed. He is a gem and serves VM well! He is a keeper in my opinion. He is Mr Competent! Cheers. Raymond -
Tom R. ★★★★★ a month ago
Joel helped us out on a hot Sunday on a long weekend. A friendly, professional … More and knowledgeable service man. Highly recommend this company. -
Norm S. ★★★★★ a month ago
I called, they answered and sent a tech the same day. He showed up when they … More said he would. Fixed the leak and did the job right.Thank you. -
Richard D. ★★★★★ a month ago
great service as always -
Brenda B. ★★★★★ a month ago
As a woman on her own it’s a bit terrifying to try to find a plumber who is … More reputable knowledgeable and a nice person to boot.I highly recommend Alex who has been with this company for seven years. … More -
Alison L. ★★★★★ a month ago
Jeff came to fix a small leak near my gas metre. He quickly diagnosed the problem, … More made the repair and ensured that I was included in the process. -
Valerie M. ★★★★★ a month ago
Excellent service, thanks Brent hon..😂 -
Mitch N. ★★★★★ a month ago
We arrived at our vacation property for a 2 week stay to find out our A/C wasn’t … More working. I called Vision Mechanical and they had someone to us within 2 hours. Technician, Jeff Knox, arrived and was super helpful. When he found out my 18 year old son was starting his electrical apprenticeship, he showed him a whole bunch of stuff. I quickly became the 3rd wheel to those two but it’s all good. My son got an extremely valuable lesson and most importantly we got our A/C back and working in short order. Aside from the part that we needed (from another supplier), their prices for call out and labour were quite reasonable. Jeff was knowledgeable and super helpful. Conveyed everything clearly so there were no surprises. 10 out of 10 would recommend. Thanks Jeff and Vision Mechanical! -
Derrick S. ★★★★★ a month ago
I’ve been using Vision Mechanical for the better part of seven years now across … More multiple properties and projects—most of which have been emergency callouts—and they’ve consistently delivered outstanding service. They’re always quick to respond, even on weekends, and their techs are professional, knowledgeable, and genuinely great to work with.
Most recently, I had them replace a geothermal furnace unit at my own home. The entire experience was excellent. There was a small issue that came up afterward with a drainage line, and they were out right away to take care of it—no hassle, just solutions.
Over the years, I’ve relied on them for everything from plumbing to heating and cooling work, and every time it’s been a smooth and positive process. They’re always upfront, transparent with pricing, and great at communicating what to expect, how they’ll approach the work, and what the timeline will look like. I’ve always appreciated that level of clarity—no surprises, just solid communication. -
Linda T. ★★★★★ a month ago
Our domestic water service line started leaking badly and needed to be replaced … More immediately. The first company that we contacted said that it would be six weeks before they could do the job. … More -
Ryan W. ★★★★★ a month ago
Fantastic service. Intake was fast and seamless and they had a technician out … More in just a couple days. Kjel helped me out and he was timely, and extremely knowledgable. Checked everything top to bottom and offered multiple solutions. Very … More -
Sigurdson H. ★★★★★ a month ago
Vision was great to work with. They were very clear about the situation and … More I always felt like I was very much in the loop. Jarrod was a great tech and I look forward to them assisting with my future rental properties. -
Therese M. ★★★★★ a month ago
Esteben is a very professional worker. His work is top notch. Very tidy and … More well organized. He’s personable. It’s rare to see all these good quality’s in today’s world. I will definitely pass on good words about him and the company. 👏👏👏👏 -
lane L. ★★★★★ a month ago
Jamie and Joel installed my new Airease Furnace today and did a wonderful job. … More So appreciate of their hard work. -
Michael B. ★★★★★ a month ago
Great service! Fast, reliable and friendly. Reasonably priced as well. Thanks … More so much for being available when I need you! -
Jen H. ★★★★★ a month ago
Unfortunately I needed more plumbing help. Fortunately, Vision was there for … More me yet again with accommodating, efficient and professional service. thank you! -
Amy B. ★★★★★ a month ago
Kjel with Vision was awesome. He has a great positive personality, and knows … More what he is doing , he made sure everything was running smooth. I would recommend him and Vision to all my neighbours. He went the extra mile. -
David M. ★★★★★ a month ago
Kjel Cartier came today to service my furnace, AC unit and gas fireplace. He … More did a great job and is returning early next week to do a few extra things once he rounds up some new components that will upgrade my HVAC system. Kjel explained … More -
Heather B. ★★★★★ a month ago
Kiel, the Heatpump specialist was a very nice, interesting & polite person. … More He did the maintenanceWork efficiently, leaving no mess. -
Maureen B. ★★★★★ a month ago
Great customer service. I truly wanted to share with all that I will always … More recommend to neighborsThank you
-
Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Todd M. ★★★★★ 3 weeks ago
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ 3 weeks ago
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More -
Anthony S. ★★★★★ 3 weeks ago
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new. -
Jaclyn L. ★★★★★ 3 weeks ago
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend! -
Child of The C. ★★★★★ 3 weeks ago
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More -
Travis H. ★★★★★ 3 weeks ago
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future -
Ryan B. ★★★★★ 3 weeks ago
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with. -
Lisa S. ★★★★★ 3 weeks ago
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More -
Pixel Pro P. ★★★★★ 3 weeks ago
These guys were great to work with. I would recommend using them!Thanks. Chad … More -
WestK “WestK Salon” Event S. ★★★★★ 3 weeks ago
The best service you can ask for . thank you again . -
Doug M. ★★★★★ 3 weeks ago
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of arrival so you aren’t stuck waiting. The technician who was scheduled to do the work fell ill and they were able to get another technician out to do the job same day. Appreciate the great service -
Paul V. ★★★★★ 4 weeks ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More -
P. ★★★★★ 4 weeks ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am -
Sonya M. ★★★★★ 4 weeks ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More -
Nicola Gradnitzer M. ★★★★★ 4 weeks ago
Professional, friendly, clear communication and great work!! -
Ananda Vacation R. ★★★★★ a month ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with! -
Jagger G. ★★★★★ a month ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy! -
Camilla M. ★★★★★ a month ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel! -
Anthony C. ★★★★★ a month ago
I started having problems with my furnace one night, and within 12 hours, these … More guys were at my house for a service call. They did the troubleshooting and some maintenance, helped explain my issues and came up with a plan for the future. … More -
Raymond B. ★★★★★ a month ago
Esteban is an excellent plumber! He is polite, respectful, and relational. He … More explained what he would do to help us, why it needed to be done, did it in a timely fashion, and cleaned up after his work had been completed. He is a gem and serves VM well! He is a keeper in my opinion. He is Mr Competent! Cheers. Raymond -
Tom R. ★★★★★ a month ago
Joel helped us out on a hot Sunday on a long weekend. A friendly, professional … More and knowledgeable service man. Highly recommend this company. -
Norm S. ★★★★★ a month ago
I called, they answered and sent a tech the same day. He showed up when they … More said he would. Fixed the leak and did the job right.Thank you. -
Richard D. ★★★★★ a month ago
great service as always -
Brenda B. ★★★★★ a month ago
As a woman on her own it’s a bit terrifying to try to find a plumber who is … More reputable knowledgeable and a nice person to boot.I highly recommend Alex who has been with this company for seven years. … More -
Alison L. ★★★★★ a month ago
Jeff came to fix a small leak near my gas metre. He quickly diagnosed the problem, … More made the repair and ensured that I was included in the process. -
Valerie M. ★★★★★ a month ago
Excellent service, thanks Brent hon..😂 -
Mitch N. ★★★★★ a month ago
We arrived at our vacation property for a 2 week stay to find out our A/C wasn’t … More working. I called Vision Mechanical and they had someone to us within 2 hours. Technician, Jeff Knox, arrived and was super helpful. When he found out my 18 year old son was starting his electrical apprenticeship, he showed him a whole bunch of stuff. I quickly became the 3rd wheel to those two but it’s all good. My son got an extremely valuable lesson and most importantly we got our A/C back and working in short order. Aside from the part that we needed (from another supplier), their prices for call out and labour were quite reasonable. Jeff was knowledgeable and super helpful. Conveyed everything clearly so there were no surprises. 10 out of 10 would recommend. Thanks Jeff and Vision Mechanical! -
Derrick S. ★★★★★ a month ago
I’ve been using Vision Mechanical for the better part of seven years now across … More multiple properties and projects—most of which have been emergency callouts—and they’ve consistently delivered outstanding service. They’re always quick to respond, even on weekends, and their techs are professional, knowledgeable, and genuinely great to work with.
Most recently, I had them replace a geothermal furnace unit at my own home. The entire experience was excellent. There was a small issue that came up afterward with a drainage line, and they were out right away to take care of it—no hassle, just solutions.
Over the years, I’ve relied on them for everything from plumbing to heating and cooling work, and every time it’s been a smooth and positive process. They’re always upfront, transparent with pricing, and great at communicating what to expect, how they’ll approach the work, and what the timeline will look like. I’ve always appreciated that level of clarity—no surprises, just solid communication. -
Linda T. ★★★★★ a month ago
Our domestic water service line started leaking badly and needed to be replaced … More immediately. The first company that we contacted said that it would be six weeks before they could do the job. … More -
Ryan W. ★★★★★ a month ago
Fantastic service. Intake was fast and seamless and they had a technician out … More in just a couple days. Kjel helped me out and he was timely, and extremely knowledgable. Checked everything top to bottom and offered multiple solutions. Very … More -
Sigurdson H. ★★★★★ a month ago
Vision was great to work with. They were very clear about the situation and … More I always felt like I was very much in the loop. Jarrod was a great tech and I look forward to them assisting with my future rental properties. -
Therese M. ★★★★★ a month ago
Esteben is a very professional worker. His work is top notch. Very tidy and … More well organized. He’s personable. It’s rare to see all these good quality’s in today’s world. I will definitely pass on good words about him and the company. 👏👏👏👏 -
lane L. ★★★★★ a month ago
Jamie and Joel installed my new Airease Furnace today and did a wonderful job. … More So appreciate of their hard work. -
Michael B. ★★★★★ a month ago
Great service! Fast, reliable and friendly. Reasonably priced as well. Thanks … More so much for being available when I need you! -
Jen H. ★★★★★ a month ago
Unfortunately I needed more plumbing help. Fortunately, Vision was there for … More me yet again with accommodating, efficient and professional service. thank you! -
Amy B. ★★★★★ a month ago
Kjel with Vision was awesome. He has a great positive personality, and knows … More what he is doing , he made sure everything was running smooth. I would recommend him and Vision to all my neighbours. He went the extra mile. -
David M. ★★★★★ a month ago
Kjel Cartier came today to service my furnace, AC unit and gas fireplace. He … More did a great job and is returning early next week to do a few extra things once he rounds up some new components that will upgrade my HVAC system. Kjel explained … More -
Heather B. ★★★★★ a month ago
Kiel, the Heatpump specialist was a very nice, interesting & polite person. … More He did the maintenanceWork efficiently, leaving no mess. -
Maureen B. ★★★★★ a month ago
Great customer service. I truly wanted to share with all that I will always … More recommend to neighborsThank you



