Air Conditioning Installation in Kelowna
Same Day Service Across Kelowna & Surrounding Areas
Trusted Air Conditioning Installation Experts. Serving Kelowna, West Kelowna, Vernon, Penticton & Surrounding Areas.
Air conditioning installation in Kelowna is the process of sizing, supplying, and installing a cooling system that’s matched to your home’s square footage, layout, insulation, and the way Okanagan summers actually behave. With heat domes now a regular feature of life from Glenmore to Lower Mission to West Kelowna, a properly sized AC isn’t a luxury — it’s how a Kelowna home stays liveable in July and August.
At Vision Plumbing Heating Cooling, we’ve been installing residential air conditioners across Kelowna and the Okanagan since 1986. We size every system to the home, walk you through the rebate paperwork, and stand behind the workmanship long after the truck leaves the driveway
How much does AC installation cost in Kelowna?
AC installation cost in Kelowna typically ranges from a few thousand dollars for a basic central AC retrofit on an existing forced-air system, up to higher amounts for a full ductless mini-split with multiple indoor heads or a heat pump that handles both heating and cooling. The biggest variables are: the size of your home in square feet, whether ductwork already exists, the SEER2 efficiency rating of the unit you choose, and which provincial and federal rebates you qualify for.
Because every Kelowna home is different — a 1970s rancher in Rutland behaves nothing like a new-build in The Ponds — we provide a written, itemized quote after an in-home assessment.
What size air conditioner does my Kelowna home need?
The right AC size for your Kelowna home depends on more than square footage. A proper Manual J load calculation factors in:
– Total square footage and ceiling height
– Insulation level and window count, type, and orientation
– Sun exposure (homes facing the lake catch hours of late-afternoon sun)
– Number of occupants and major heat-generating appliances
– Local climate data for the Central Okanagan
Oversized AC units short-cycle, run inefficiently, and leave humidity in the air. Undersized units run constantly and never catch up during a 38°C afternoon. **Vision technicians size every install to the home, not to the rule of thumb.**
Why Kelowna homeowners choose Vision for AC installation
Vision Plumbing Heating Cooling has been installing air conditioners in the Okanagan since 1986. Three things have stayed constant for forty years: licensed technicians (no apprentices leading jobs), honest assessments (if you don’t need it, we don’t sell it), and a workmanship guarantee that’s backed by a family business with deep roots in Kelowna.
Multiple Best of Kelowna awards. A+ BBB rating. Hundreds of five-star Google reviews. Authorized Bryant dealer. Set up to process FortisBC, BC Hydro, and CleanBC rebates on your behalf.
Experienced Team
Our experienced Okanagan and Kelowna plumbers & technicians deliver top-quality plumbing and HVAC solutions. Because our team has years of experience dealing with plumbing and HVAC jobs just like yours, we have the expertise to handle residential and commercial projects of all kinds, from small maintenance requests to large system overhauls.
Quality Workmanship
We know how important a job well done is when it comes to plumbing and HVAC, which is why we guarantee our workmanship for 30 days, ensuring quality and reliability. We offer reliable work you can count on, and work with you to find solutions that fit your budget. Trust Vision Plumbing Heating Cooling – where excellence meets affordability.
24/7 Emergency Services
When a plumbing or HVAC emergency occurs in your home or business, we know how stressful it can be, especially if you have to wait around for a technician to become available. We do what we can to make things easier by providing around the clock availability for emergency plumbing and HVAC jobs. Your comfort and safety are always our top priorities.
Customer Satisfaction
We prioritize customer satisfaction, offering tailored solutions for your unique needs. Our Kelowna plumbers and HVAC techs are dedicated to going the extra mile to make sure our customers have the best experience possible. Read our testimonials and discover why our clients choose us.
Ethical Values
At Vision, we aren't just Kelowna plumbers - we are humans that pride ourselves on being ethical, dependable, resourceful, in service of others, and always striving for excellence.
These are our core values that have helped shape our every decision since 1986, from cultivating the best plumbers Kelowna offers, to our excellent customer service and community involvement.
Which type of AC is best for Kelowna homes?
The best air conditioning system for a Kelowna home depends on what’s already there:
- Central air conditioning is ideal if you already have a forced-air furnace and ductwork. The new condenser ties into existing ducts for whole-home cooling.
- Ductless mini-split systems are the right answer for older Kelowna homes without ductwork, finished basements, garage suites, or single rooms that run hot.
- Heat pumps (ducted or ductless) are the most rebate-eligible option in BC right now and provide both summer cooling and winter heating from a single outdoor unit. Modern cold-climate models work reliably through Okanagan winters.
We install all three across Kelowna, West Kelowna, Lake Country, Peachland, Vernon, and Penticton.
What rebates are available for AC installation in BC?
Several rebate and incentive programs apply to qualifying installations in the Okanagan:
- CleanBC Better Homes — rebates for high-efficiency heat pumps replacing fossil-fuel heating
- FortisBC — rebates including dual-fuel heating system options
- BC Hydro — rebates for electric heat pump installations
- Canada Greener Homes Grant / Loan — federal program for eligible upgrades
Vision is set up to handle the rebate paperwork on your behalf as part of the installation. Rebate program amounts and eligibility change — we’ll confirm what your specific install qualifies for before any work is scheduled.
What does a Vision AC installation actually look like?
- Free in-home consultation — we measure, calculate the load, and discuss the options that fit your home and budget.
- Written quote — itemized, with the unit make and model, scope of work, rebate eligibility, and warranty terms in plain English.
- Scheduling — most residential installs complete in one day; complex retrofits or new ductwork may run a second day.
- Installation by Vision technicians — no apprentices leading the job, no third-party subcontractors. Licensed gas fitters, HVAC techs, and electricians on staff.
- Commissioning and walkthrough — we test the system, set the thermostat with you, register the warranty, and submit rebate paperwork.
- Workmanship guarantee — backed by a Vision workmanship warranty plus the manufacturer’s parts warranty.
Professional AC Installers
Energy Efficient Solutions
At Vision Plumbing Heating Cooling, we provide professional ac installation of energy-efficient AC units to Kelowna & the Okanagan Valley. Selecting an Air Conditioner is a significant investment that will play a key role in your home energy expenses for years to come.
We help you through the process, and only carry the most trusted brands such as Bryant, Payne, American Standard and Carrier.
Kelowna Air Conditioning Experts
Depending how your heating and cooling system is set up, upgrading your air conditioner might not be a simple solution. This is because the technology of the new AC unit might not be compatible with an older furnace. Likewise, the change in R22 refrigerant availability might also need a solution that isn’t a simple remove and replace. Our techs will go over your unique situation with you so you’re comfortable and confident with the purchase of your new air conditioner.
When homeowners upgrade, this is usually a good time to add accessories, such as:
- Iwave air purifier
- Whole-home Germicidal Air purifier
- Five seasons duct mount HEPA UV light & photocatalytic air cleaner
- CinQuartz whole house true HEPA air cleaner
- AC Condensing unit cover
- Sanulox UV Filter
- Humidifier
- Sedna by Sinope water protection device
Top Brands We Work With











Years
Awards
Successful Projects
Professional Staff
Trusted by Kelowna & Surrounding Areas
Vision Plumbing Heating Cooling has been trusted for our high standards, ethical practices, and commitment to customer satisfaction across Kelowna, Vernon, Penticton, & surrounding areas throughout the Okanagan Valley since 1986.
Family owned and operated since 1986. At Vision, we see your solution!
Vision Plumbing Heating Cooling:
Elevating Service Every Season
Vision Plumbing Heating Cooling
2600 Acland Rd Unit 8, Kelowna
4.9 656 reviews
See All Reviews Leave A Review
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Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Declan H. ★★★★★ 2 months ago
We needed a full furnace and AC system replaced; with the old, neglected units … More reaching end of life.
Vision had a great process of inspection, quoting, and final fitting operations. Communication was stellar throughout and the interactions were always very friendly, supportive and knowledgeable.
Jeff conducted the initial inspection, to which I thank for educating me on a lot of unknowns.
Jamie And Doug were excellent in the whole replacement and fitting exchange of the systems. Getting the old furnace unit out, with the new one in on the same day to ensure we stayed heated through the night as a top priority. They were open to my questions and eagerness to learn, and were overall very professional and friendly.
Through and through a supreme service that I would recommend in a heartbeat.
Thank you. -
Russel P. ★★★★★ 2 months ago
Oakley did a beautiful job of the install of a new navien water heater and a … More new water softener. We couldn't be more pleased with the results of the installation and his explanation of how every thing works on this equipment. We also liked his professional manner. He also did an excellent job of cleaning up after the installs were done.
To sum up we're very pleased and would not hesitate to have him do more work for us should the need ever arise.
Russ and Wendy Paul -
Valerie E. ★★★★★ 3 months ago
New to the Okanagan and in need of a new furnace and air conditioner before … More the summer heat hits. Thanks to Dave for an fair and reasonable quote, we chose Vision. Oakley, Jamie, and Doug were prompt, friendy and knowledgeable. Did great job. Jeff completed the inspection and answered all of our questions with expertise. Great team! We highly recommend. -
Eneida C. ★★★★★ 3 months ago
Exceptionally quick and great service from Oakley and the rest of team. I had … More an undiagnosed septic smell in my place and we had tried absolutely every thing and nothing worked. As soon he came in he was able to let us know it was an issue with the roof vent. They quickly fixed the issue and it had been great since. Very fast and reliable team. -
Robert M. ★★★★★ 3 months ago
Excellent service and speedy response! Had a small water leak after hours and … More Slav was able to show up and fix it in 15 minutes. My family much appreciated the quick response and quality service. Great customer service, I highly recommend Vision Plumbing! -
Paul M. ★★★★★ 4 months ago
Kjel was awesome! He called in advance and confirmed he would arrive on schedule. … More Once here, he quickly determined that the condensation neutralizer installed by a different company was backing up due to poor installation. He rectified the problem, checked the rest of the system, and explained things very clearly. 100% recommend Kjel and Vision Plumbing, Heating, and Cooling! -
Anna “Sweet Bees Baskets” M. ★★★★★ 5 months ago
Excellent service! They responded within minutes and arrived quickly. The plumber … More was professional, knowledgeable, and did a great job. Everything was explained clearly and the work was done efficiently.
Quality work and great customer service. I would highly recommend this company for any plumbing needs. -
PDC M. ★★★★★ 5 months ago
Vision Plumbing should be congratulated on retaining such an excellent employee … More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me! -
Lisa Van L. ★★★★★ 5 months ago
We've had Visions out to service our 30+ year old gas fireplaces a few … More times over the years. Each time, the admin person and technicians have been very friendly and efficient. We've just had Kjel by to replace a part in one of our fireplaces and he did an excellent job. His experience and analytical nature helped him quickly find the root of the problem. He ordered the necessary part and then was back to install it. Kjel is THE BEST. I highly recommend calling Vision and hopefully you will be lucky enough to have Kjel assigned to your job. -
Mike H. ★★★★★ 6 months ago
We needed our indoor and outdoor poly-B replaced, and after meeting with 5 different … More options, we chose to work with Dave at Vision. He was the most clear and realistic about the project, and from the start he was on the ball with communication. Michelle, who ran communications, was also fantastic. Their expectations and timelines were followed to a tee, and we were provided updates throughout on the job progress. I really have nothing but good things to say about working with Dave and his team. They made a very intimidating process as easy and streamlined as possible. 10/10 would recommend to anyone based on our experience. -
M. ★★★★★ 6 months ago
I highly recommend Vision for fair and friendly service. We received professional, … More friendly, thorough service from Chelsea, Dave, Jeff and Jamie - thank you! When my HE furnace quit working I called Vision. As I suspected my furnace was not worth fixing. I was very impressed by the quick and thorough quote and install. Another bonus was the service fee was much less than other companies and they credited it back to me when I purchased the furnace. -
Andy S. ★★★★★ 6 months ago
Had Jeff the furnace/fireplace over to check out a few things and what a knowledgeable … More guy!!! Went over in great detail the issues I had and fixed them in a very timely manner and good pricing!! Highly recommend Jeff and the team at Visions Plumbing and Heating for all your residential and commercial needs !! -
Linda M. ★★★★★ 6 months ago
Had a very pleasant experience with Vision Plumbing and Heating. Our gas fireplace … More was not working and we needed a service call to check it out. Unfortunately we had to cancel the first service call due to a medical emergency in our family. They were very understanding and weren’t pushing at all about rebooking. We didn’t rebook until over a month later.
When we did rebook, the sent Jeff Knox to the call. From the reminder text to the final beautiful flames again flowing, Jeff was a pleasure to work with. His attention to detail, expert experience in identifying the problem quickly and fast replacement of the part was Jeff’s super powers. He even went beyond the call of duty and cleaned every part of the fire place plus making it prettier for us. Unexpected but so greatly appreciated that a contractor would care that much about his customers. I highly recommend Jeff and Vision for your fireplace repair needs. -
Sarah B. ★★★★★ 6 months ago
I won a Smart Water Protection System from Vision at a home show in the fall … More and I received it today. Thank you!! I am very grateful. They were going to get them to install it but our new home is too far away (totally reasonable), so I want to say thank you anyways because we would have gotten the install had we been staying in Kelowna.
The person I was talking with was very friendly & I appreciate that they still gave me the system even though I’m moving outside of their service area. -
Maria F. ★★★★★ 6 months ago
Jeff did and amazing job on repairing our gas fireplace! It was a particularly … More tricky job but he figured things out very quickly, even gave some good tips and cleaned the glass. Would absolutely recommend! -
Pat D. ★★★★★ 6 months ago
A big thanks to Jarrod for getting my fireplace working. Jarrod was a true professional. … More He explained what was wrong with the fireplace and option to fix it. He even gave me the option to use a wall switch or go with a programable Honeywell. I sure like being able to choose options based on the amount of money I wanted to spend. Thanks again and I’ll definitely be using Vision again. -
Byron N. ★★★★★ 6 months ago
We chose Vision Plumbing to replace our old "Through-the-Wall" noisy … More AC unit with a new Hisense 1-ton Mini-Split AC Heat Pump. Vision Plumbing has done several of these conversion in our Brandt's Crossing Strata.
Visons heads up the whole project, contracting out the removal of the old Though-the-Wall unit, closing the big hole in the wall, finishing and painting the interior wall, and finishing, stuccoing and painting the exterior wall. The finish of the wall prep work was excellent with exact paint matching.
Then Visions arranged a day for the Hisense equipment install and contracted an electrician to upgrade the old AC 110 circuit to the required 220 circuit. The Visions team of Jamie and Doug did a super job of installing both the inside Hisense heating/cooling unit and the outside Hisense condenser / fan unit. Jamie and Doug were super organized and laid out floor protectors before any work was done. The finished project looks perfect with all cables and conduits neatly secured and totally plumb. See my attached finished pictures. 5-stars from me. -
L. ★★★★★ 7 months ago
Esteban did a great job installing our Sinope leak detector system. He was very … More thorough explaining how the system works. Most importantly, he got us set up on the app so we are now very confident our house well be well monitored if there's a plumbing issue! -
Rudolf S. ★★★★★ 7 months ago
Brent and his team did an excellent job replacing the waterline from the street … More to our house. Communication was great. The work was done professionally and fast. We are very happy with the results. -
Dane G. ★★★★★ 8 months ago
Have used Vision Mechanical for 4 years consistently for may Furnace and Fireplace … More service and repairs.
Have had very good experience in particular with the technician Jeff, he always does an excellent job, he lays out all the options, follows up, and puts himself in the customers shoes.
Jeff is very honest and polite and leaves me and my wire feeling we are getting the most value for our money spent on servicing and maintaining the mechanical systems of our house! -
Roger T. ★★★★★ 9 months ago
Vision's speed for service calls is superb. Within one hour of requesting … More a service call after a long week end, Jeff arrived and provided excellent diagnostics of my heat pump issue and clearly explained what he was doing as he was performing the checks. All thumbs up with Visions. -
Todd M. ★★★★★ 9 months ago
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ 9 months ago
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More -
Anthony S. ★★★★★ 9 months ago
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new. -
Jaclyn L. ★★★★★ 9 months ago
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend! -
Child of The C. ★★★★★ 9 months ago
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More -
Travis H. ★★★★★ 9 months ago
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future -
Ryan B. ★★★★★ 9 months ago
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with. -
Lisa S. ★★★★★ 9 months ago
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More -
Pixel Pro P. ★★★★★ 9 months ago
These guys were great to work with. I would recommend using them!Thanks. Chad … More -
WestK “WestK Salon” Event S. ★★★★★ 9 months ago
The best service you can ask for . thank you again . -
Doug M. ★★★★★ 9 months ago
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of arrival so you aren’t stuck waiting. The technician who was scheduled to do the work fell ill and they were able to get another technician out to do the job same day. Appreciate the great service -
Paul V. ★★★★★ 9 months ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More -
P. ★★★★★ 9 months ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am -
Sonya M. ★★★★★ 9 months ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More -
Nicola Gradnitzer M. ★★★★★ 9 months ago
Professional, friendly, clear communication and great work!! -
Ananda Vacation R. ★★★★★ 10 months ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with! -
Jagger G. ★★★★★ 10 months ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy! -
Camilla M. ★★★★★ 10 months ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel!
-
Lisa M. ★★★★★ just now
Amazing courteous service as always for Vision Mechanical! -
Declan H. ★★★★★ 2 months ago
We needed a full furnace and AC system replaced; with the old, neglected units … More reaching end of life.
Vision had a great process of inspection, quoting, and final fitting operations. Communication was stellar throughout and the interactions were always very friendly, supportive and knowledgeable.
Jeff conducted the initial inspection, to which I thank for educating me on a lot of unknowns.
Jamie And Doug were excellent in the whole replacement and fitting exchange of the systems. Getting the old furnace unit out, with the new one in on the same day to ensure we stayed heated through the night as a top priority. They were open to my questions and eagerness to learn, and were overall very professional and friendly.
Through and through a supreme service that I would recommend in a heartbeat.
Thank you. -
Russel P. ★★★★★ 2 months ago
Oakley did a beautiful job of the install of a new navien water heater and a … More new water softener. We couldn't be more pleased with the results of the installation and his explanation of how every thing works on this equipment. We also liked his professional manner. He also did an excellent job of cleaning up after the installs were done.
To sum up we're very pleased and would not hesitate to have him do more work for us should the need ever arise.
Russ and Wendy Paul -
Valerie E. ★★★★★ 3 months ago
New to the Okanagan and in need of a new furnace and air conditioner before … More the summer heat hits. Thanks to Dave for an fair and reasonable quote, we chose Vision. Oakley, Jamie, and Doug were prompt, friendy and knowledgeable. Did great job. Jeff completed the inspection and answered all of our questions with expertise. Great team! We highly recommend. -
Eneida C. ★★★★★ 3 months ago
Exceptionally quick and great service from Oakley and the rest of team. I had … More an undiagnosed septic smell in my place and we had tried absolutely every thing and nothing worked. As soon he came in he was able to let us know it was an issue with the roof vent. They quickly fixed the issue and it had been great since. Very fast and reliable team. -
Robert M. ★★★★★ 3 months ago
Excellent service and speedy response! Had a small water leak after hours and … More Slav was able to show up and fix it in 15 minutes. My family much appreciated the quick response and quality service. Great customer service, I highly recommend Vision Plumbing! -
Paul M. ★★★★★ 4 months ago
Kjel was awesome! He called in advance and confirmed he would arrive on schedule. … More Once here, he quickly determined that the condensation neutralizer installed by a different company was backing up due to poor installation. He rectified the problem, checked the rest of the system, and explained things very clearly. 100% recommend Kjel and Vision Plumbing, Heating, and Cooling! -
Anna “Sweet Bees Baskets” M. ★★★★★ 5 months ago
Excellent service! They responded within minutes and arrived quickly. The plumber … More was professional, knowledgeable, and did a great job. Everything was explained clearly and the work was done efficiently.
Quality work and great customer service. I would highly recommend this company for any plumbing needs. -
PDC M. ★★★★★ 5 months ago
Vision Plumbing should be congratulated on retaining such an excellent employee … More like Oakley. He was very professional, extremely personable, and timely with his repair work performed on our free standing bathtub faucet assembly. He disassembled the existing unit to see if it could be repaired, which it could not because of its twisted lines, then reinstalled a new unit immediately. This work was all performed on the same day that I called Vision! I had never used Vision before, and this was the first time I met Oakley. Our condo manager recommended Vision to me, and I am thrilled that he did. Thanks Vision Plumbing...and THANKS Oakley! I need to add that Michelle in the office was first class too for organizing it all for me! -
Lisa Van L. ★★★★★ 5 months ago
We've had Visions out to service our 30+ year old gas fireplaces a few … More times over the years. Each time, the admin person and technicians have been very friendly and efficient. We've just had Kjel by to replace a part in one of our fireplaces and he did an excellent job. His experience and analytical nature helped him quickly find the root of the problem. He ordered the necessary part and then was back to install it. Kjel is THE BEST. I highly recommend calling Vision and hopefully you will be lucky enough to have Kjel assigned to your job. -
Mike H. ★★★★★ 6 months ago
We needed our indoor and outdoor poly-B replaced, and after meeting with 5 different … More options, we chose to work with Dave at Vision. He was the most clear and realistic about the project, and from the start he was on the ball with communication. Michelle, who ran communications, was also fantastic. Their expectations and timelines were followed to a tee, and we were provided updates throughout on the job progress. I really have nothing but good things to say about working with Dave and his team. They made a very intimidating process as easy and streamlined as possible. 10/10 would recommend to anyone based on our experience. -
M. ★★★★★ 6 months ago
I highly recommend Vision for fair and friendly service. We received professional, … More friendly, thorough service from Chelsea, Dave, Jeff and Jamie - thank you! When my HE furnace quit working I called Vision. As I suspected my furnace was not worth fixing. I was very impressed by the quick and thorough quote and install. Another bonus was the service fee was much less than other companies and they credited it back to me when I purchased the furnace. -
Andy S. ★★★★★ 6 months ago
Had Jeff the furnace/fireplace over to check out a few things and what a knowledgeable … More guy!!! Went over in great detail the issues I had and fixed them in a very timely manner and good pricing!! Highly recommend Jeff and the team at Visions Plumbing and Heating for all your residential and commercial needs !! -
Linda M. ★★★★★ 6 months ago
Had a very pleasant experience with Vision Plumbing and Heating. Our gas fireplace … More was not working and we needed a service call to check it out. Unfortunately we had to cancel the first service call due to a medical emergency in our family. They were very understanding and weren’t pushing at all about rebooking. We didn’t rebook until over a month later.
When we did rebook, the sent Jeff Knox to the call. From the reminder text to the final beautiful flames again flowing, Jeff was a pleasure to work with. His attention to detail, expert experience in identifying the problem quickly and fast replacement of the part was Jeff’s super powers. He even went beyond the call of duty and cleaned every part of the fire place plus making it prettier for us. Unexpected but so greatly appreciated that a contractor would care that much about his customers. I highly recommend Jeff and Vision for your fireplace repair needs. -
Sarah B. ★★★★★ 6 months ago
I won a Smart Water Protection System from Vision at a home show in the fall … More and I received it today. Thank you!! I am very grateful. They were going to get them to install it but our new home is too far away (totally reasonable), so I want to say thank you anyways because we would have gotten the install had we been staying in Kelowna.
The person I was talking with was very friendly & I appreciate that they still gave me the system even though I’m moving outside of their service area. -
Maria F. ★★★★★ 6 months ago
Jeff did and amazing job on repairing our gas fireplace! It was a particularly … More tricky job but he figured things out very quickly, even gave some good tips and cleaned the glass. Would absolutely recommend! -
Pat D. ★★★★★ 6 months ago
A big thanks to Jarrod for getting my fireplace working. Jarrod was a true professional. … More He explained what was wrong with the fireplace and option to fix it. He even gave me the option to use a wall switch or go with a programable Honeywell. I sure like being able to choose options based on the amount of money I wanted to spend. Thanks again and I’ll definitely be using Vision again. -
Byron N. ★★★★★ 6 months ago
We chose Vision Plumbing to replace our old "Through-the-Wall" noisy … More AC unit with a new Hisense 1-ton Mini-Split AC Heat Pump. Vision Plumbing has done several of these conversion in our Brandt's Crossing Strata.
Visons heads up the whole project, contracting out the removal of the old Though-the-Wall unit, closing the big hole in the wall, finishing and painting the interior wall, and finishing, stuccoing and painting the exterior wall. The finish of the wall prep work was excellent with exact paint matching.
Then Visions arranged a day for the Hisense equipment install and contracted an electrician to upgrade the old AC 110 circuit to the required 220 circuit. The Visions team of Jamie and Doug did a super job of installing both the inside Hisense heating/cooling unit and the outside Hisense condenser / fan unit. Jamie and Doug were super organized and laid out floor protectors before any work was done. The finished project looks perfect with all cables and conduits neatly secured and totally plumb. See my attached finished pictures. 5-stars from me. -
L. ★★★★★ 7 months ago
Esteban did a great job installing our Sinope leak detector system. He was very … More thorough explaining how the system works. Most importantly, he got us set up on the app so we are now very confident our house well be well monitored if there's a plumbing issue! -
Rudolf S. ★★★★★ 7 months ago
Brent and his team did an excellent job replacing the waterline from the street … More to our house. Communication was great. The work was done professionally and fast. We are very happy with the results. -
Dane G. ★★★★★ 8 months ago
Have used Vision Mechanical for 4 years consistently for may Furnace and Fireplace … More service and repairs.
Have had very good experience in particular with the technician Jeff, he always does an excellent job, he lays out all the options, follows up, and puts himself in the customers shoes.
Jeff is very honest and polite and leaves me and my wire feeling we are getting the most value for our money spent on servicing and maintaining the mechanical systems of our house! -
Roger T. ★★★★★ 9 months ago
Vision's speed for service calls is superb. Within one hour of requesting … More a service call after a long week end, Jeff arrived and provided excellent diagnostics of my heat pump issue and clearly explained what he was doing as he was performing the checks. All thumbs up with Visions. -
Todd M. ★★★★★ 9 months ago
I recently had the pleasure of working with Jarrod from Vision Plumbing Heating … More Cooling for a furnace cleaning, and his service was exceptional. Jarrod's attention to detail was evident from start to finish—he was thorough, professional, … More -
Paul L. ★★★★★ 9 months ago
No hesitation to give a 5-Star review for Kjel and Vision Mechanical. On time, … More friendly, knowledgable service. Kjel discovered the obscure issue quickly and got our furnace up within a few minutes. He then spent the rest of the service call … More -
Anthony S. ★★★★★ 9 months ago
Our Gas Fireplace Service Technician was fantastic. He was extremely knowledgeable … More and very professional. The maintenance was quick and he had our fireplace looking brand new. -
Jaclyn L. ★★★★★ 9 months ago
Kjel attended to our furnace today braving our tiny mechanical room. He was … More lovely and able to troubleshoot the issue quickly. Highly recommend! -
Child of The C. ★★★★★ 9 months ago
"I can't express how grateful I am for the incredible kindness shown … More by Vision Plumbing, Heating, and Cooling. Their manager, Dave, came over to help with our furnace and fireplace, and to my surprise, they didn’t even charge me for the … More -
Travis H. ★★★★★ 9 months ago
Jarrod Ng was really thorough and very noligable. He was very polite and took … More the time to explain to me exactly what was going on. I will definitely call vision with all my hvac needs in the future -
Ryan B. ★★★★★ 9 months ago
Vision was quick to return my call for service and answered all my questions. … More Kjel was our technician and he was great to deal with. -
Lisa S. ★★★★★ 9 months ago
Amazing experience! Knowledgeable, friendly, excellent job, no pressure sales. … More -
Pixel Pro P. ★★★★★ 9 months ago
These guys were great to work with. I would recommend using them!Thanks. Chad … More -
WestK “WestK Salon” Event S. ★★★★★ 9 months ago
The best service you can ask for . thank you again . -
Doug M. ★★★★★ 9 months ago
I am very happy with the work that Vision did on my HVAC system including getting … More custom made filters and replacing an outdated thermostat which was causing issues with the heat pump. They do a great job of keeping you posted on timing of arrival so you aren’t stuck waiting. The technician who was scheduled to do the work fell ill and they were able to get another technician out to do the job same day. Appreciate the great service -
Paul V. ★★★★★ 9 months ago
Vision Plumbing Heating Cooling has come through with flying colours with the … More installation of my magic pack furnace and cooling system. Very little room for the installation, but Joel and Jamie did an excellent job and all in good timing. … More -
P. ★★★★★ 9 months ago
Jeff was great. He explained everything to me step by step and showed me tricks … More I can do to maintain my AC unit in the future. Sent an email request Friday and had an appt Monday morning at 9am -
Sonya M. ★★★★★ 9 months ago
This company is the BEST!! Quality service at a competitive price! Highly recommend! … More -
Nicola Gradnitzer M. ★★★★★ 9 months ago
Professional, friendly, clear communication and great work!! -
Ananda Vacation R. ★★★★★ 10 months ago
Joel from Vision just left our home with an emergency call on a Sunday long … More weekend. He came right away and was very fair on pricing. We need to address a few issues with our A/C next week, but we are very pleased so far! A pleasure to deal with! -
Jagger G. ★★★★★ 10 months ago
Quick, effective, and good service. They were able to come out within 1 day, … More and waived the initial inspection fee since I did the work with them. I was very happy! -
Camilla M. ★★★★★ 10 months ago
Our AC wasn't working properly during a heat wave. I contacted Vision in … More the morning and they were there to fix it same day. Joel was very friendly and explained the details of the repair very well. I really appreciate the work done. Thanks Joel!
Air conditioning installation FAQs
Most residential central AC installs complete in one full day when ductwork is already in place. Ductless mini-split installs typically take one to two days depending on the number of indoor heads. Heat pump installations replacing a furnace can run one to two days. Vision will give you a firm timeline in your written quote.
If your existing AC is more than 12–15 years old, uses R-22 refrigerant (phased out in Canada), or has had multiple compressor or refrigerant repairs, replacement is usually the better long-term decision. Newer SEER2-rated units in Kelowna can cut summer cooling bills meaningfully and qualify for rebates that older repairs do not. We’ll always tell you which makes more sense — if you don’t need it, we don’t sell it.
Yes. Ductless mini-split systems are designed exactly for this scenario and are very common in older Kelowna neighbourhoods like Lower Mission, North Glenmore, and Rutland. A single outdoor unit can run multiple indoor heads, room by room, with no ductwork required.
Yes. Electrical permits are required for the new circuit and disconnect, and gas permits apply when the installation also involves a furnace or heat-pump system tied to gas. Vision pulls the permits as part of the install — homeowners do not need to navigate the permit process themselves.
Vision is an authorized Bryant dealer and also installs and services other major HVAC brands. We recommend the unit that fits your home, budget, and rebate eligibility — not the one with the highest margin.
Yes. Vision installs and services air conditioning across Kelowna (Glenmore, Rutland, Lower Mission, Black Mountain, the Mission, Springfield, Dilworth), West Kelowna, Lake Country, Peachland, Vernon, and Penticton. Same-day service is often available within the Central Okanagan.